Track your package

Lion Air tracking

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How to track my Lion Air package?

Ordertracker provides a simple solution to track your Lion Air packages. To begin, you'll need a Lion Air tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Lion Air package in real time.

Where can I find my Lion Air tracking number?

Finding your Lion Air tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Lion Air package moving in the package tracking history?

Dealing with a Lion Air package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Lion Air or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Lion Air customer service or the sender can help resolve shipping delays.

When I track my Lion Air package, why does it show as "returned"?

If you're tracking your Lion Air package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Lion Air package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Lion Air to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Lion Air may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Lion Air might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Lion Air package is "returned" in tracking, contact the sender or Lion Air customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Lion Air policies and circumstances.

Why does the Lion Air parcel tracking timeline indicate that my order cannot be found?

When your Lion Air parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Lion Air system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Lion Air yet. Tracking should appear shortly.

Lion Air
Company information

About Lion Air

Lion Air is a cargo shipping carrier based in Indonesia. With a focus on air freight services, Lion Air operates a fleet of cargo aircraft to transport goods domestically and internationally. The company offers reliable and efficient shipping solutions, catering to various industries and cargo requirements. Lion Air is known for its extensive network, timely deliveries, and commitment to customer satisfaction.


Founded 1999
Country Indonesia
Avg. delivery 7-90d

How to contact Lion Air?

If you are experiencing issues with the delivery process managed by Lion Air, please do not hesitate to contact their customer support.

Headquarters Lion Air, Jakarta, Indonesia [email protected] Phone: n/a