LBC tracking
How to track my LBC package?
Ordertracker provides a simple solution to track your LBC packages. To begin, you'll need a LBC tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your LBC package in real time.
Where can I find my LBC tracking number?
Finding your LBC tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my LBC package moving in the package tracking history?
Dealing with a LBC package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact LBC or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, LBC customer service or the sender can help resolve shipping delays.
When I track my LBC package, why does it show as "returned"?
If you're tracking your LBC package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a LBC package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead LBC to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, LBC may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, LBC might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your LBC package is "returned" in tracking, contact the sender or LBC customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on LBC policies and circumstances.
Why does the LBC parcel tracking timeline indicate that my order cannot be found?
When your LBC parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in LBC system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by LBC yet. Tracking should appear shortly.
About LBC
LBC Express is a leading courier and cargo solutions provider based in the Philippines. With over 70 years of experience, LBC has established itself as a trusted brand in the logistics industry. LBC offers a wide range of services including domestic and international shipping, courier services, remittance, and logistics solutions. The company is known for its extensive network of branches and partners, ensuring reliable and efficient delivery of packages and documents. LBC is committed to providing excellent customer service and innovative solutions to meet the evolving needs of its customers.
How to contact LBC?
If you are experiencing issues with the delivery process managed by LBC, please do not hesitate to contact their customer support.
Courier and logistics in the Philippines since 1945
LBC Express, officially known as Luzon Brokerage Corporation, is a messaging and logistics company originating from the Philippines. Founded in 1945, it has established itself as one of the country's leading providers of courier and express freight services. LBC Express offers a wide range of domestic and international delivery services, as well as air freight, sea transport, and even financial services such as money transfer. Thanks to its vast network of branches and partners around the world, LBC Express has become a trusted brand for the safe shipment of documents, parcels, and goods.
LBC Express - History and evolution of the Philippine messaging company
The history of LBC Express begins in the mid-20th century. Initially created as a brokerage and air freight agent, the company gradually diversified its activities to meet the growing needs of the Philippine and international markets. Over the decades, LBC Express has transformed from a local company into a trusted international brand. It has expanded its services beyond its traditional courier role to include large-scale goods shipping, money transfer, and various logistics solutions.
Throughout its evolution, LBC Express has adapted to changes in the logistics and transportation sector. The company has embraced technological advancements to optimize its operations and improve delivery efficiency. For example, the introduction of a real-time tracking system and the digitization of processes have allowed LBC to gain reliability and speed. By staying attuned to its clientele and innovating, LBC Express has helped establish new quality standards in the parcel transport industry in the Philippines. It continuously strives to provide high-quality service while expanding its offerings to meet the changing expectations of individuals and businesses.
Beyond parcel shipping, LBC Express has also played a pioneering role in other areas. The company notably popularized the concept of the "balikbayan box," a large-format shipping carton allowing Filipinos residing abroad to easily send personal effects to their families back home. Similarly, LBC has set up fund transfer services to facilitate the sending of money by the Philippine diaspora to the Philippines. These initiatives have strengthened LBC Express's position as a key player meeting both logistical and community needs.
LBC Express domestic delivery services
In the Philippine territory, LBC Express offers several delivery options to adapt to the urgency and nature of each shipment. The flagship service for fast domestic shipments is the LBC Express service itself, which ensures door-to-door distribution in very short timeframes. This service is favored by individuals and businesses that need to deliver their parcels as quickly as possible, for example, for important documents or urgent goods. Thanks to LBC's extensive network of agencies across the Philippines, parcels shipped via the express service generally reach their destination in minimal time, especially when the shipment and reception are on the same island.
In parallel, LBC offers a more economical shipping mode, called here LBC Economic. This reduced-rate service is suitable for less urgent shipments, for which the recipient can wait a longer period. Although the delivery times are extended compared to the express service, LBC Economic guarantees the same level of reliability and security in handling parcels. This option is often chosen to ship items when speed is not the main criterion, allowing customers to save on shipping costs.
In general, delivery times within the Philippine archipelago can vary depending on the distance between the departure point and the destination, as well as geographical constraints. For example, a shipment that must transit from one island to another may require slightly more transport time than a shipment delivered on the same island. Nevertheless, whether via the express service or the economic option, LBC Express strives to deliver each parcel efficiently, maintaining a high level of service and reliability throughout the national territory.
LBC Express international shipping services
For shipments beyond the Philippine borders, LBC Express highlights its LBC Global service, designed for the international shipping of parcels and documents. This service allows sending goods from the Philippines to many countries, and vice versa, relying on LBC's global network and logistics partnerships. Delivery times for international shipments are more variable than for domestic shipments, as they depend on various external factors. The distance to be covered, air or sea connections, as well as customs procedures in the destination country can extend the time required for a parcel's delivery.
In general, an international shipment via LBC Global can take several business days, or even a few weeks in some cases, before reaching its destination. For example, a parcel shipped from the Philippines to Europe or the Middle East will not only have to cover a great distance but also pass customs checks upon arrival, which can introduce unpredictable additional delays. LBC Express provides its customers with an indicative estimate of the delivery time but emphasizes that it may vary depending on circumstances. Despite these variables, the LBC Global service is committed to transporting parcels abroad with the same care and reliability as domestically, ensuring rigorous tracking of each step, from departure to delivery in the destination country.
To facilitate international shipments, LBC also offers tailored solutions, such as specialized packaging for long-distance transport and assistance in preparing customs documents. Customers can ship a wide variety of items (whether gifts for relatives living abroad, important business documents, or products intended for international clients. Thanks to LBC Global, the expatriate Philippine community has a reliable link with their home country for sending parcels and personal goods.
LBC Express logistics and freight services
In addition to express messaging for parcels, LBC has developed comprehensive logistics services to meet the needs of businesses and large freight shippers. Under the LBC Solutions and Logistics unit, the company offers a range of services covering the entire supply chain. This includes inventory management, goods warehousing, order preparation, distribution to points of sale or end customers, and logistics consulting. These tailored solutions aim to support businesses in their development, allowing them to outsource part of their logistics while benefiting from LBC's expertise in transport and distribution.
Furthermore, LBC Express has a specialized division for air freight transport, called LBC Air Cargo. This unit handles shipments of larger or bulk goods that need to be quickly transported by air, both domestically and internationally. LBC Air Cargo is particularly useful for shipping urgent or high-value cargo, ensuring optimized delivery times through partnerships with airlines and priority handling. Just like parcel services, freight entrusted to LBC Air Cargo is subject to careful tracking and strict security measures to ensure that goods reach their destination in the best conditions.
Thanks to these logistics and freight offerings, LBC Express is not limited to the role of a simple courier but assumes that of a global solutions provider for the supply chain. Whether for a small local business needing logistical support or a large industrial group regularly shipping materials and products, LBC can set up tailored services. This diversification of activities allows LBC Express to remain competitive and cover all transport-related needs, from small express parcels to large-volume international freight.
LBC Express network and international presence
Although LBC Express is rooted in the Philippines, its geographical footprint extends well beyond national borders. Over time, the company has built a global network of branches, agents, and partners to effectively serve its clientele abroad. Today, LBC is present in many countries, allowing it to ensure the sending and receiving of parcels to and from different regions of the globe. Among the destinations covered by LBC services, one can notably mention the United States, Canada, the United Kingdom, Australia, Singapore, Hong Kong, the United Arab Emirates, Saudi Arabia, Qatar, and Kuwait. This list is not exhaustive, and LBC continues to expand its reach based on the needs of its clientele dispersed around the world.
Thanks to this international presence, LBC Express is able to offer end-to-end cross-border shipping solutions. A parcel entrusted to LBC can thus travel thousands of kilometers while remaining under the supervision of the company or its partners until its final delivery. Whether for sending personal effects by individuals, shipping sensitive professional documents, or sending commercial goods, LBC has the infrastructure and agreements necessary to deliver the package to its destination. This ability to connect different parts of the world makes LBC Express a valuable ally not only for the Philippine diaspora sending parcels to their home country but also for local and international businesses involved in global trade.
Moreover, LBC Express ensures that the quality of its services internationally is harmonized with its national standards. Tracking protocols, customs management, and customer service are adapted to offer shippers and recipients a consistent experience, regardless of the country concerned. This unified approach reinforces LBC's reliability on the international stage and helps maintain the trust of customers sending parcels beyond Philippine borders.
LBC Express tracking number
Each shipment handled by LBC Express is assigned a unique tracking number. This tracking number consists of a sequence of letters and numbers, usually totaling about 12 to 14 characters in length. The format follows a predefined scheme allowing the identification of the type of shipment and its routing. In general, the first characters of the tracking number are letters indicating the service or category of shipment) for example, "EN" may appear as a prefix to designate an Express shipment, "CP" for a Cargo type shipment, or "RC" for regular correspondence. These initial letters are followed by a series of numbers corresponding to a unique code associated with the parcel or letter shipped. Finally, the tracking number may end with other letters or numbers serving as an internal reference code or additional indicator related to the shipment.
The purpose of the tracking number is to allow complete traceability of the parcel from its deposit to its delivery. By using this number, LBC Express can record each step of the shipment's journey in its computerized system. On their side, customers have the possibility to consult this tracking information in real-time. To do this, they can access the online tracking tool provided by LBC: on the official website or via the company's mobile application - then enter the tracking number provided at the time of shipment. They then obtain details such as the current location of their parcel, the steps completed (for example, arrival at a sorting center or departure from a logistics platform) and any update messages. This tracking system enhances service transparency and provides peace of mind to shippers and recipients, who can check the status of their shipment at any time.
LBC Express tracking statuses
| Status | Description |
|---|---|
| The shipment has been received at the messaging exchange | Your parcel has been received at the messaging service sorting center |
| Please expect delivery within the indicated timeframe | Your parcel should be delivered within the estimated delivery window |
| The parcel has been received at the designated facility | Your parcel has arrived at the intended facility to continue its routing |
| Unfortunately, the shipment was not delivered due to payment issues upon delivery. Please contact us via our customer service | Your parcel could not be delivered because the payment on delivery was unsuccessful. Please contact LBC customer service to resolve this issue |
| The shipment has been received at the freight exchange | Your parcel has been received at the freight sorting center |
| The shipment was not delivered due to an unforeseen event. We will attempt to re-deliver on the next available date | The delivery failed due to an unforeseen event. A new delivery attempt will be made as soon as possible |
| The shipment has been received at the delivery warehouse | Your parcel has arrived at the distribution warehouse |
| The shipment has been received at the designated delivery point | Your parcel has arrived at the specified delivery point |
| The shipment is currently en route to the exchange | Your parcel is currently in transit to an intermediate distribution center |
| Sorry, the shipment was not delivered as planned. Please note that delivery may take longer than expected | The delivery attempt could not be completed as planned. The delivery time may be longer than initially estimated |
| The shipment is currently en route to its destination | Your parcel is in transit to its final destination |
| The parcel is in transit for delivery | Your parcel is en route to be delivered shortly to its recipient |
| The shipment has been received at the freight delivery center | Your parcel has been received by the freight delivery center |
| The shipment has arrived at its destination. We will attempt delivery on the next cycle | Your parcel has arrived in the destination locality. Delivery to the recipient will be rescheduled on the next round |
| The shipment has been accepted at the specified facility | Your parcel has been accepted at the concerned facility by an authorized person |
| The shipment has been received at the delivery center | Your parcel has been received at the local delivery center |
| The parcel is en route to the delivery center | Your parcel is in transit to the final delivery center |
| The shipment is awaiting customs processing | Your parcel is awaiting clearance by customs services |
| The shipment has left the port | Your parcel has left the port of embarkation |
| The shipment has arrived at the port | Your parcel has arrived at the destination port |
| The shipment has left its origin and is en route to its destination | Your parcel has left its place of origin and is in transit to its destination |
| The shipment is currently being loaded onto the transport vehicle | Your parcel is being loaded onto the transport vehicle |
| The shipment has arrived at the international airport | Your parcel has been received at the international destination airport |
| The shipment has been received at the warehouse | Your parcel has been received at a warehouse |
| The shipment has been accepted at the agency | Your parcel has been received by the indicated local agency |
| The shipment has been accepted by the agent | Your parcel has been received by a responsible agent |
| The shipment is en route to the messaging exchange | Your parcel is in transit to the postal sorting center |
| The shipment status has been updated to: transferred to destination | The status of your parcel has been updated: it has been transferred to its final destination or a pickup point |
| The shipment is en route to the freight exchange | Your parcel is in transit to the freight center |
| The shipment has been received in the designated delivery area | Your parcel has been received in the agreed delivery area |
| The shipment has been delivered to the recipient | Your parcel has been handed over to the final recipient |