Track your package

LATAM Cargo tracking

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How to track my LATAM Cargo package?

Ordertracker provides a simple solution to track your LATAM Cargo packages. To begin, you'll need a LATAM Cargo tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your LATAM Cargo package in real time.

Where can I find my LATAM Cargo tracking number?

Finding your LATAM Cargo tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my LATAM Cargo package moving in the package tracking history?

Dealing with a LATAM Cargo package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact LATAM Cargo or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, LATAM Cargo customer service or the sender can help resolve shipping delays.

When I track my LATAM Cargo package, why does it show as "returned"?

If you're tracking your LATAM Cargo package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a LATAM Cargo package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead LATAM Cargo to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, LATAM Cargo may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, LATAM Cargo might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your LATAM Cargo package is "returned" in tracking, contact the sender or LATAM Cargo customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on LATAM Cargo policies and circumstances.

Why does the LATAM Cargo parcel tracking timeline indicate that my order cannot be found?

When your LATAM Cargo parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in LATAM Cargo system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by LATAM Cargo yet. Tracking should appear shortly.

LATAM Cargo
Company information

About LATAM Cargo

LATAM Cargo is a leading cargo airline based in Latin America. With a comprehensive network of destinations, LATAM Cargo offers air freight services to various countries across the region and beyond. The company specializes in transporting a wide range of cargo, including perishable goods, pharmaceuticals, e-commerce shipments, and more. With a strong focus on reliability and efficiency, LATAM Cargo is committed to providing excellent customer service and timely delivery of shipments.


Founded 2012
Country USA
Avg. delivery 1-20d

How to contact LATAM Cargo?

If you are experiencing issues with the delivery process managed by LATAM Cargo, please do not hesitate to contact their customer support.

Headquarters LATAM Cargo, Miami, USA [email protected] Phone: n/a

How long does it take for LATAM Cargo to deliver a shipment?

LATAM Cargo offers various delivery options to cater to the diverse needs of its customers. The delivery time largely depends on the type of service selected and the destination of the shipment. Let's explore the different types of delivery options offered by LATAM Cargo and their estimated delivery times:

  • Standard Delivery: LATAM Cargo provides reliable and cost-effective standard delivery services for both domestic and international shipments. The average delivery time for domestic shipments is typically within 1 to 5 business days, depending on the distance between the origin and destination locations. For international shipments, the delivery time may vary depending on factors like customs clearance processes and flight availability. It typically ranges from 3 to 10 business days, but specific times may vary based on the country and region.
  • Express Delivery: For time-sensitive shipments, LATAM Cargo offers Express Delivery services. It ensures quicker delivery by assigning priority to these shipments and utilizing faster connections and dedicated resources. Express Delivery is suitable when urgent delivery is required either domestically or internationally. Delivery times for express services generally range from 1 to 3 business days, depending on the destination.

LATAM Cargo also offers specialized delivery services to meet specific requirements:

  • Temperature-Controlled Delivery: LATAM Cargo provides specialized temperature-controlled transportation for perishable goods like pharmaceuticals, fresh produce, and other temperature-sensitive items. This service ensures the integrity and freshness of the goods throughout the delivery process.
  • Dangerous Goods Delivery: LATAM Cargo follows strict regulations and procedures while handling and transporting dangerous goods. Its specialized teams are trained to comply with international safety standards to ensure the secure transportation of hazardous materials.
  • Oversized or Heavy Cargo Delivery: LATAM Cargo has the capability to handle oversized or heavy cargo that exceeds standard weight and size limitations. Special arrangements are made to transport such shipments safely and efficiently.

The cost of shipping with LATAM Cargo depends on several factors, including the weight and dimensions of the shipment, the origin and destination locations, the chosen delivery service, and any additional services required. To obtain accurate pricing information, it is recommended to contact LATAM Cargo directly or utilize their online quoting system. They will provide detailed pricing based on your specific shipment requirements, ensuring transparency and cost-effectiveness in the process. Remember that prices may vary over time due to market conditions and other factors, so it is always advisable to check with the carrier for the most up-to-date pricing information.

What does a LATAM Cargo tracking number looks like?

A LATAM Cargo tracking number typically consists of a combination of letters and numbers. The format may vary depending on the type of shipment and the specific routing. However, it usually follows a standard pattern to ensure accurate tracking and tracing of the cargo.

For international shipments, a tracking number usually starts with the airline code "JJ" or "LA," followed by a series of digits. The length of the number can vary, but it is commonly 10-12 characters long. Occasionally, there may be additional letters or codes included in the tracking number for specific purposes, such as indicating the type of shipment or special handling requirements.

To provide an example, a LATAM Cargo tracking number could look like "JJ1234567890" or "LA9876543210." It is important to remember that each tracking number is unique and can be used to monitor the progress of a shipment as it moves through the various stages of transport.

By entering the tracking number on the LATAM Cargo website or using the online tracking tools provided by the carrier, customers can easily monitor the status and location of their cargo in real-time. Additionally, customers can also receive updates on the estimated delivery date and any changes or delays that may occur during transit.

More information about LATAM Cargo

LATAM Cargo is a leading air cargo carrier in Latin America and it has a rich history that spans several decades. The company was originally established as TAM Cargo, a subsidiary of TAM Linhas Aéreas, in Brazil TAM Cargo quickly gained prominence in the region, becoming a major player in the air freight industry.

In 2012, TAM Linhas Aéreas and LAN Airlines, two of the largest airlines in South America, merged to form LATAM Airlines Group. As a result of this merger, TAM Cargo and LAN Cargo merged to create LATAM Cargo. This new entity became the largest air cargo operator in Latin America and one of the leading players in the global air freight industry.

LATAM Cargo has a strong focus on providing efficient and reliable cargo solutions to its customers. The company operates with a fleet of modern and technologically advanced aircraft, ensuring the safe and timely transportation of goods across its extensive network.

LATAM Cargo operates through its various operating units, each serving specific regions and markets within Latin America. These operating units allow the company to effectively manage and cater to the diverse cargo needs of different countries.

The major operating units of LATAM Cargo include:

  • LATAM Cargo Brazil: This unit focuses on handling cargo operations within Brazil, which is one of the largest and fastest-growing economies in Latin America. It operates from major airports and logistics hubs across the country, providing efficient connectivity within Brazil and to other international destinations.
  • LATAM Cargo Chile: This unit is responsible for cargo operations in Chile, where LATAM Cargo has its headquarters. Chile serves as a crucial hub for cargo transportation in the region, with excellent connectivity to other parts of Latin America and the world.
  • LATAM Cargo Colombia: Operating in Colombia, this unit plays a vital role in connecting the country with the rest of Latin America and facilitating trade flows in the region. It operates from key airports in Colombia and offers an extensive range of services to cater to the diverse cargo requirements of the market.
  • LATAM Cargo Ecuador: This operating unit focuses on cargo operations in Ecuador, providing essential transportation services to support the country's export-oriented industries, such as agriculture and manufacturing. It ensures seamless connectivity with other Latin American countries and beyond.
  • LATAM Cargo Peru: Serving as an important gateway to Latin America, the Peru unit of LATAM Cargo facilitates the movement of goods within the country and acts as a transit hub for cargo bound to other destinations in the region. It operates from major airports in Peru, ensuring efficient connectivity and reliable cargo services.

Apart from these primary operating units, LATAM Cargo also has a strong presence in other countries across Latin America, including Argentina, Mexico, Paraguay, and Uruguay. The company's extensive network covers over 140 destinations in 29 countries, allowing for seamless air cargo transportation throughout the region.

LATAM Cargo's extensive reach, combined with its focus on innovation, customer service, and operational excellence, has firmly established it as a leading air cargo provider in Latin America.