LaserShip tracking
How to track my LaserShip package?
Ordertracker provides a simple solution to track your LaserShip packages. To begin, you'll need a LaserShip tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your LaserShip package in real time.
Where can I find my LaserShip tracking number?
Finding your LaserShip tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my LaserShip package moving in the package tracking history?
Dealing with a LaserShip package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact LaserShip or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, LaserShip customer service or the sender can help resolve shipping delays.
When I track my LaserShip package, why does it show as "returned"?
If you're tracking your LaserShip package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a LaserShip package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead LaserShip to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, LaserShip may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, LaserShip might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your LaserShip package is "returned" in tracking, contact the sender or LaserShip customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on LaserShip policies and circumstances.
Why does the LaserShip parcel tracking timeline indicate that my order cannot be found?
When your LaserShip parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in LaserShip system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by LaserShip yet. Tracking should appear shortly.
About LaserShip
LaserShip is a regional last-mile delivery carrier operating in the United States. With a focus on providing fast and reliable delivery services, LaserShip serves various e-commerce businesses and online retailers. The company utilizes advanced logistics technology and a network of local couriers to ensure efficient and timely deliveries. LaserShip's commitment to customer satisfaction and innovative delivery solutions has made it a trusted partner for businesses looking to optimize their shipping operations.
How to contact LaserShip?
If you are experiencing issues with the delivery process managed by LaserShip, please do not hesitate to contact their customer support.
Regional courier on the American East Coast since 1986
Initiated in 1986 by Robert F. Powell, LaserShip began its activities as a regional messaging service serving the Mid-Atlantic region on the East Coast of the United States. During the late 1980s and 1990s, the company gradually expanded its scope from document deliveries to small parcel deliveries for the emerging e-commerce. This strategic adaptation during the online sales boom allowed LaserShip to quickly position itself in the expedited delivery market for online retailers.
Over the following decades, LaserShip experienced sustained growth marked by geographic expansions and strategic acquisitions. In 2014, the company integrated new states into its network (notably in the Northeast and Midwest) and acquired the delivery company Prestige Delivery Systems, thus strengthening its presence in the central regions of the United States. LaserShip also gradually expanded its services towards the Southeast of the country, serving more and more large metropolitan areas. In 2018, the company was acquired by the investment fund Greenbriar Equity Group, bringing in new capital to support its development. These successive expansions allowed LaserShip to significantly increase its logistical footprint, multiplying distribution centers and serving a growing number of customers over vast territories.
A major milestone was reached in October 2021 when LaserShip acquired OnTrac, a major regional carrier on the West Coast of the United States. This merger of East and West networks gave birth to a transcontinental delivery service dedicated to online commerce, positioning itself as an alternative to historical national carriers. To reflect this expanded scope, LaserShip and OnTrac undertook a joint rebranding in 2023: the two entities are now marketed under a unified brand, OnTrac. This strategic union allows LaserShip to further extend its reach and offer shippers a delivery solution covering a large part of the American territory.
LaserShip Services
LaserShip offers a range of delivery services and logistics solutions designed to meet the various needs of its customers. Among its main offerings are:
- Last mile delivery: This service is at the heart of LaserShip's model. It involves transporting parcels from a local distribution center to the recipient's final address, usually the customer's door. LaserShip relies on a dense network of local couriers to ensure these final deliveries with speed and precision, ensuring that parcels arrive safely as soon as they reach the recipient's vicinity.
- Express and ground shipping: LaserShip offers its customers various shipping options, ranging from expedited delivery to standard ground delivery. For urgent shipments, the company offers express services that significantly shorten delivery times (e.g., same-day or next-day deliveries). In parallel, for less urgent parcels, LaserShip has economical ground transportation solutions ensuring reliable delivery within standard timeframes.
- E-commerce fulfillment: Aware of the rise of online commerce, LaserShip has set up a dedicated unit for e-commerce order fulfillment. This service includes warehouse and inventory management on behalf of retailers, order preparation and shipping, as well as returns management. By offering these integrated services, LaserShip helps online sales companies optimize their supply chain, from the initial order to final delivery and customer returns management.
LaserShip Distribution Network and Coverage
Historically concentrated on the East Coast, LaserShip has gradually expanded its network to serve a growing share of the American territory. The company operates mainly in the continental United States and now has a network of sorting and distribution centers in dozens of states. Thanks to its merger with OnTrac, LaserShip now covers vast areas on both the East and West coasts, allowing it to serve most of the country's major metropolitan regions. Its combined network reaches a large portion of the American population, making it one of the first regional carriers capable of offering a near-national reach in last mile delivery.
Although LaserShip focuses most of its activity on domestic deliveries in the United States, the company has also developed partnerships with international carriers to handle cross-border shipments. Specifically, when a parcel shipped via LaserShip needs to be delivered outside the United States, it is handed over to a local or international logistics partner once it reaches the border. Through this approach, LaserShip is able to offer international delivery solutions in addition to its national offering, extending its reach beyond the American territory.
Delivery Times with LaserShip
The transit times offered by LaserShip vary depending on the chosen service and the destination of the shipment. The carrier provides its customers with several options to best adapt to the urgency and constraints of each parcel:
- Standard delivery: For non-urgent shipments, LaserShip offers a standard delivery service generally performed within a few business days. The exact time may vary depending on the distance to be covered and the routing itinerary, but the goal is to deliver within reasonable timeframes while optimizing routes.
- Expedited delivery: For more urgent needs, LaserShip also offers expedited delivery options. These priority services significantly reduce transit time. Depending on the urgency, a parcel can, for example, be delivered on the same day of its shipment or the next day. Express options are particularly useful for goods that need to arrive quickly or meet tight delivery deadlines.
- Shipping cost: The cost of sending a parcel via LaserShip depends on several factors such as the weight and dimensions of the package, the distance to the destination, and the selected delivery service. LaserShip applies pricing that takes these variables into account to offer competitive rates. It is recommended to use LaserShip's online shipping calculator or contact its customer service to obtain an accurate estimate of the cost of a specific shipment.
Shipment Tracking and LaserShip Tracking Numbers
Like most carriers, LaserShip assigns each parcel a unique tracking number to trace its journey. A LaserShip tracking number generally takes the form of an alphanumeric series of about 13 characters starting with the letters "LZ" followed by numbers. This identification code is exclusively associated with the concerned shipment and allows consulting its transit status at any time.
Tracking consultation is done by entering this number on the LaserShip website or in the carrier's dedicated tracking interface. Once the number is entered, the system displays real-time updates regarding the parcel: the different stages crossed, its current location, as well as an estimate of the delivery date and time. Thanks to this online tracking tool, shippers and recipients can stay informed of the delivery progress from the parcel's pickup to its arrival at the destination.
LaserShip Tracking Statuses
| Status | Description |
|---|---|
| Order registered | The order information has been transmitted to the carrier, who is preparing to take charge of the parcel |
| Awaiting parcel | The parcel has not yet been handed over to the carrier by the sender |
| Parcel taken in charge | The parcel has been picked up by the carrier and routed to a sorting center |
| Parcel in transit | The parcel is progressing through the carrier's routing network towards its destination |
| Arrival at local center | The parcel has arrived at the carrier's local distribution center and is being prepared for final delivery |
| Parcel loaded onto delivery vehicle | The parcel has been placed in a delivery vehicle and is ready to be distributed to its recipient |
| Parcel out for delivery | The parcel is on its way to its destination address and is in the hands of the delivery person for final delivery |
| Delivery attempt failed | The delivery person attempted to deliver the parcel but could not hand it over to the recipient. A new delivery attempt will be scheduled |
| Additional information required | Additional information is needed to finalize the parcel's delivery. The parcel remains on hold until this missing information is provided |
| Delivery delayed | An unforeseen event is delaying the parcel's transit. The carrier is doing everything possible to resolve the issue and deliver the parcel as soon as possible |
| Parcel delivered | The parcel has been successfully delivered to the recipient's address |