Track your package

Lalamove tracking

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How to track my Lalamove package?

Ordertracker provides a simple solution to track your Lalamove packages. To begin, you'll need a Lalamove tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Lalamove package in real time.

Where can I find my Lalamove tracking number?

Finding your Lalamove tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Lalamove package moving in the package tracking history?

Dealing with a Lalamove package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Lalamove or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Lalamove customer service or the sender can help resolve shipping delays.

When I track my Lalamove package, why does it show as "returned"?

If you're tracking your Lalamove package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Lalamove package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Lalamove to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Lalamove may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Lalamove might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Lalamove package is "returned" in tracking, contact the sender or Lalamove customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Lalamove policies and circumstances.

Why does the Lalamove parcel tracking timeline indicate that my order cannot be found?

When your Lalamove parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Lalamove system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Lalamove yet. Tracking should appear shortly.

Lalamove
Company information

About Lalamove

Lalamove is a leading on-demand logistics company that provides delivery and courier services across various countries. With a user-friendly mobile app and web platform, Lalamove connects customers with a network of professional drivers and delivery partners. The company offers a wide range of delivery options, including same-day, next-day, and scheduled deliveries. Lalamove's efficient and reliable service has made it a popular choice for businesses and individuals looking for fast and convenient delivery solutions.


Founded 2013
Country Hong Kong
Avg. delivery 7-90d

How to contact Lalamove?

If you are experiencing issues with the delivery process managed by Lalamove, please do not hesitate to contact their customer support.

Headquarters Lalamove, Hong Kong, Hong Kong [email protected] Phone: +85237013701