La Poste tracking
How to track my La Poste package?
Ordertracker provides a simple solution to track your La Poste packages. To begin, you'll need a La Poste tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your La Poste package in real time.
Where can I find my La Poste tracking number?
Finding your La Poste tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my La Poste package moving in the package tracking history?
Dealing with a La Poste package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact La Poste or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, La Poste customer service or the sender can help resolve shipping delays.
When I track my La Poste package, why does it show as "returned"?
If you're tracking your La Poste package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a La Poste package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead La Poste to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, La Poste may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, La Poste might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your La Poste package is "returned" in tracking, contact the sender or La Poste customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on La Poste policies and circumstances.
Why does the La Poste parcel tracking timeline indicate that my order cannot be found?
When your La Poste parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in La Poste system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by La Poste yet. Tracking should appear shortly.
About La Poste
La Poste is the national postal service provider of France. It offers a wide range of postal, courier, and financial services to individuals and businesses. La Poste has a long history dating back to 1576 and has since expanded its services to include banking, insurance, and parcel delivery. With its extensive network of post offices and mail centers, La Poste plays a crucial role in connecting people and businesses across France. The company is committed to providing reliable and efficient postal services while embracing digital transformation to meet the evolving needs of its customers.
How to contact La Poste?
If you are experiencing issues with the delivery process managed by La Poste, please do not hesitate to contact their customer support.
How long does it take for La Poste to deliver a shipment?
La Poste, the leading postal service company in France, offers a wide range of delivery options to cater to various customer needs. The time taken for delivery primarily depends on the service chosen, the destination, and other factors such as customs clearance for international shipments. Here are some of the different types of delivery offered by La Poste along with estimated delivery times and cost information:
- Lettre Prioritaire (Priority Mail): Within France, delivery is usually within 1 to 2 business days. The cost varies based on the weight and dimensions of the item being sent. Prices typically start from a few euros.
- Lettre Verte (Green Mail): Within France, delivery is generally within 2 to 4 business days. The cost is similar to Lettre Prioritaire.
- Colissimo: For domestic shipments, delivery is typically within 2 to 3 business days. The cost is based on the weight and dimensions of the package, as well as the destination. Prices may vary, but they usually start around 5 euros.
- Chronopost: This is the express delivery service offered by La Poste, providing delivery within France on the next business day. The cost depends on the weight, dimensions, and destination of the shipment. Prices can range from around 15 euros or more for urgent deliveries.
- International Delivery: The delivery time for international shipments varies depending on the destination country and the chosen service. It can range from a few days to several weeks. The cost is determined by the weight, dimensions, and destination. Prices can substantially differ for each country or region.
It's important to note that these estimated delivery times are provided by La Poste and may vary based on unforeseen circumstances, seasonal fluctuations, or any disruptions in the transportation network.
For more specific and accurate information about delivery times and costs, it is advisable to visit La Poste's official website or contact their customer support.
What does a La Poste tracking number looks like?
A La Poste tracking number consists of 13 alphanumeric characters. It generally starts with 2 letters followed by 9 digits and ends with 2 letters. The first letter represents the type of service used for shipping, such as C for Colissimo or R for Registered Mail. The second letter corresponds to the country code, which is FR for France. The nine digits in the middle are unique identification numbers assigned to each individual shipment. These tracking numbers are important for both the sender and the recipient as they enable the tracking and tracing of packages throughout the delivery process. With the help of a tracking number, customers can monitor the progress of their shipments, check the estimated delivery date, and get real-time updates on the location of their package while it is in transit. It allows customers to have a clear idea of when they can expect their package to arrive, providing a sense of security and convenience.
More information about La Poste
La Poste, also known as Group La Poste, is a well-established French postal and parcel service company. With a rich history spanning several centuries, La Poste has evolved from a traditional postal service to a diversified and modern logistics group.
The origins of La Poste can be traced back to the reign of Louis XI in the 15th century, when official couriers were appointed to transport letters and documents on behalf of the French monarchy. Over the years, the postal service gradually expanded and became an essential means of communication within France and beyond its borders.
In 1576, La Poste was established as a formal institution by King Henry III, with the aim of centralizing and organizing the delivery of mail. It was during this time that the iconic yellow and blue postmark, which is still used today, was introduced. Throughout the following centuries, La Poste continued to evolve and adapt to the changing needs of society.
The modern transformation of La Poste began in the late 20th century, with the introduction of automation and technological advancements. In 1991, La Poste was transformed into a public limited company, paving the way for its commercialization and diversification of services beyond traditional mail delivery.
Today, La Poste operates as a leading logistics and parcel service provider in France, offering a wide range of services to individuals, businesses, and e-commerce. It has successfully adapted to the digital age by expanding its offerings to include express and international shipping, logistics solutions, financial services, and e-commerce support.
La Poste operates through various business units, each specializing in different aspects of postal and logistics services. Some of the key operating units of La Poste include:
- La Poste Services-Courrier-Colis: This unit is responsible for mail and parcel delivery services in France. It handles domestic and international mail, as well as express shipping.
- La Banque Postale: La Banque Postale is the banking division of La Poste, offering a wide range of financial products and services to individuals, businesses, and local authorities.
- Geopost: Geopost is the international parcel delivery subsidiary of La Poste. It operates under various brands such as DPD, Chronopost, and SEUR, providing cross-border delivery services within Europe and to other continents.
- Docapost: Docapost focuses on digital and data management services, including electronic document processing, archiving, and digital identity solutions. It assists businesses in their digital transformation journey.
Operating in its home country of France, La Poste has an extensive network that covers every corner of the country. With over 16,000 post offices and more than 73,000 letterboxes, La Poste ensures convenient access to its services for all French residents.
Beyond France, La Poste operates in several other countries, primarily through its subsidiary Geopost. Geopost covers a wide geographical area and provides international shipping services to over 230 countries and territories worldwide.
In summary, La Poste's history is a testament to its resilience and adaptability. From its origins as a royal courier service to its current status as a diversified logistics group, La Poste continues to play a vital role in connecting people and businesses through efficient postal and parcel services.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The shipment has arrived. | Your package has reached its final destination. |
| The shipment has reached the site that serves your address, and we're preparing for its distribution. | Your package is at the local delivery center and it's being prepared for final delivery. |
| The shipment is in transit through our logistical platforms. | Your package is moving through our network of logistics centers. |
| The package has been delivered. | Your package has been successfully delivered. |
| The package is at the delivery site, which serves your address and we are preparing it for delivery. | Your package is at the local delivery center and it's being prepared for final delivery. |
| The package is currently transiting through our logistical platforms. | Your package is moving through our network of logistics centers. |
| The shipment is on its way and will be arriving to us shortly from the sender. | Your package is on route from the sender to our logistics center. |
| We have detected an issue with the routing of your package and we are working to get it back on track. | There's a problem with the route your package was supposed to take, but we are working on fixing it. |
| The shipment has been dispatched. | Your package has been shipped. |
| If the shipment is unavailable, it will be available at the post office or pick-up point on the specified date. | If you can't find your package, you will be able pick it up from the post office or the specified pick-up point on the given date. |
| If the shipment is unavailable, it will be sent as soon as possible. | If your package isn't available, we will send it as soon as it becomes available. |
| The shipment is still not available; for more details, refer to the note the postman has left. | Your package isn't ready for delivery yet, please check the note left by the delivery person for more information. |
| If the shipment is not available due to an issue out of our control, it will be sent as soon as possible. | If we can't deliver your package due to unexpected issues, we will deliver it as soon as we can. |
| The package has been successfully delivered. | Your package has been delivered successfully. |
| The status of the shipment is "delivery confirmed" as per the instructions on file. | The delivery of your package has been confirmed according to the records on file. |
| If the shipment is not available, it will be available as soon as possible, and a specific date or pick-up point on our network will be provided. | If we can't deliver your package right now, we will deliver it as soon as we can and provide specific details such as the expected delivery date or pick-up location. |
| The package is being redirected to a new address. | Your package is being sent to a different address than the one initially specified. |
| The package has been delivered to the specified location. | Your package has been delivered to the location you specified. |
| The package hasn't been delivered yet, but it soon will be. | Your package hasn't been delivered yet, but it will be delivered soon. |
| The shipment was handed over to the sender's post office. | Your package has been received at the sender's post office. |
| We have picked up an issue in the routing of your shipment and we are trying to resolve it. | There is a problem with the route your package is taking, and we are actively working on solving the problem. |
| The delivery is currently on hold in your area, the package will soon be redirected to your pick-up point. | Delivery in your area is temporarily suspended, so your package will soon be redirected to your designated pick-up location. |
| We have acknowledged receipt, but unfortunately the package isn't with us, it will be redirected to your pick-up point. | We've confirmed receipt of your package, but it's not currently in our possession. It will be sent to your specified pickup location. |
| The package is on the move and in transit. | Your package is currently en route to its destination. |
| The package has been deposited at a post point. | Your package has been dropped off at a postal service point. |
| The delivery has been successfully completed. | Your package has been delivered successfully. |
| Your package has been sorted and is being handled by our services. | Your package has been organized and is being processed by our team. |
| Your package was deposited at a post point and is awaiting departure. | Your package is at a postal service point, waiting to be sent. |
| Your package was deposited at a post point and will leave either today or the next day depending on certain conditions. | Your package has been dropped off at a postal service point and will depart either today or tomorrow, depending on certain circumstances. |
| The package is being redirected to our logistics platform. | Your package is being sent to our logistics center. |
| The package hasn't been delivered due to an error with the address. | Your package could not be delivered because there is a problem with the delivery address. |
| The package has been returned to the sender. | Your package has been sent back to the initial sender. |
| The package wasn't loaded for delivery due to the full capacity of the airplane or truck. | Your package could not be loaded for transportation because the vehicle was already at full capacity. |
| The package wasn't delivered yet. | Your package has not been delivered yet. |
| The package is being delivered. | Your package is currently in the process of being delivered. |
| The package couldn't be delivered. | We encountered an issue and could not deliver your package. |
| We have arranged to have your package delivered on a specific date. | We have scheduled a delivery date for your package. |
| We are actively working on delivering your package. | We are in the process of delivering your package. |
| The shipment was delivered to the recipient. | The package has reached the intended receiver. |
| The package has been handed over to the sender. | The package has been returned to the person who initially sent it. |
| The shipment was processed for delivery or pickup. | The package has been prepared for either delivery or pickup. |
| The package has been delivered to its sender after being returned. | The package has been given back to the original sender after having been returned. |
| The package will be returned to its sender. | The package is going to be sent back to its initial sender. |
| The package is in transit. | The package is currently on the way to its destination. |
| The sorting process has been completed at the departure branch. | The package has been organized and is now ready to leave the originating location. |
| The shipment is being redirected to the distribution site. | The package is being rerouted to the shipping center. |
| The shipment was announced in a batch submitted by the sender and is currently being processed. | The sender has indicated that the package is part of a group of packages that is now being sorted and prepared for dispatch. |
| Your package will be delivered as soon as possible. | Your package is on its way and will arrive as quickly as we can deliver it. |
| Your package is being prepared by the sender. | The sender is currently packaging and preparing your package for dispatch. |
| Your package is presently being delivered by the delivery driver. | The delivery driver is currently in the process of delivering your package. |
| The package has arrived at the distribution site. | The package has reached the logistics center where it will be dispatched for final delivery. |
| Your package is due for delivery next. | Your package is next in line for delivery. |
| Your package has been delayed at the distribution agency. | There has been a delay in delivering your package at our logistics center. |
| Your package will be delivered the next day. | Your package will be delivered tomorrow. |
| The package has been delivered to the reception area. | The package has been delivered to the reception desk or area specified. |
| The delivery address on your package is incorrect and we are searching for the correct information to deliver your package. For assistance, please contact our customer service. | There is a problem with the delivery address on your package and we are trying to find the correct information. Please contact customer service for help. |
| The package will be delivered to a new address. | The package is being rerouted to a different address. |
| You have opted to have the package delivered to a post point. You will receive a notification as soon as it is available. | You have chosen to pick up your package from a post office or postal service point. We'll notify you when it's ready for pickup. |
| The address on your package is incorrect or unreadable, we are working to correct this. | There is an issue with the delivery address on your package (it's wrong or not legible). We're trying to fix this. |
| The package couldn't be delivered and will be returned to the sender. | We were not able to deliver the package, so it's being sent back to the original sender. |
| The package has been received at the distribution site that serves your address. | Your package has arrived at the logistics center that processes deliveries for your location. |
| The package couldn't be delivered due to an issue with the address and will be returned to the sender. | We couldn't deliver the package due to an error with the address. It will be returned back to the sender. |
| You have chosen a pick-up delivery service. We have your package and you should have received a notification to pick it up; if not, a note has been left in your mailbox. | You chose to pick up your package from a selected location. Your package is ready, and you should have received a pickup notification. If not, check for a note in your mailbox. |
| The shipment is currently in transit. | Your package is currently being transported to its destination. |
| Your package will be available at the designated pick-up point. | Your package will be ready for pickup at the location you chose. |
| Due to an issue with the order, the package will be returned to the sender. | There was a problem with the order so your package is being sent back to the sender. |
| The shipment has been returned to the sender. | The package has been sent back to the sender. |
| The shipment was sent in a batch to the recipient. We are waiting for confirmation of its receipt. | The package was sent in a group of packages. We're awaiting confirmation that it was received. |
| The address on the shipment is incorrect or unreadable, and we are working to correct it for delivery. | There's an error with the address on the package (it's either wrong or unreadable). We're trying to fix it so we can deliver your package. |
| The shipment will be returned to the sender as the address was incorrect or unreadable. | The package is being returned to the sender because the delivery address provided is either incorrect or unreadable. |
| The package has been delivered. You have a package waiting for you. | Your package has been delivered and is now waiting for you. |
| The package is currently being processed in the export branch. | Your package is currently being prepared for shipment in the export department. |
| The package is available at the designated pick-up point. | Your package is ready for pickup at the location you chose. |
| The package is waiting for you. | Your package is ready for you. |
| Sorting has been completed at the distribution agency. | Your package has been organized and sorted at the logistics center. |
| We have received the delivery instruction for your package. | We have received the necessary information to deliver your package. |
| The post office is ready to take charge of your shipment, and as soon as it is entrusted to us, you will be notified of its arrival here. | The post office is prepared to process your package. Once it has been received, you will be notified. |
| The package has been delivered to the recipient at the pick-up point. | The package has been delivered and received by the unspecified individual at the pickup location. |
| The shipment has experienced an issue, and it won't be delivered to you. We suggest you to contact the sender or our customer service. If you are the sender, please contact our customer service. | There has been a problem with your package and it cannot be delivered. We recommend you contact either the sender or our customer service. If you're the sender, please get in touch with our customer service. |
| The package is available for pick-up at the designated point. | Your package is ready to be picked up at the chosen location. |
| The package is waiting for you at the pick-up point, please pick it up within the specified time frame. | Your package is ready for pickup at the chosen location, please pick it up within the indicated time frame. |
| The package will be delivered on the date you specified. | Your package will be delivered on the date you requested. |
| The shipment has been sorted on its departure platform. | Your package has been sorted at its origin point and is ready for shipment. |
| You have requested to have your package delivered to a pick-up point, and it will be kept there until your collection. A notification will be sent when it's available. | You chose to have your package delivered to a pick-up location. It will be stored there until you collect it. A notification will be sent when it's ready for pickup. |