Track your package

Jersey Post tracking

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How to track my Jersey Post package?

Ordertracker provides a simple solution to track your Jersey Post packages. To begin, you'll need a Jersey Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Jersey Post package in real time.

Where can I find my Jersey Post tracking number?

Finding your Jersey Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Jersey Post package moving in the package tracking history?

Dealing with a Jersey Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Jersey Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Jersey Post customer service or the sender can help resolve shipping delays.

When I track my Jersey Post package, why does it show as "returned"?

If you're tracking your Jersey Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Jersey Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Jersey Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Jersey Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Jersey Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Jersey Post package is "returned" in tracking, contact the sender or Jersey Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Jersey Post policies and circumstances.

Why does the Jersey Post parcel tracking timeline indicate that my order cannot be found?

When your Jersey Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Jersey Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Jersey Post yet. Tracking should appear shortly.

Jersey Post
Company information

About Jersey Post

Jersey Post is the official postal service provider for the Bailiwick of Jersey, a self-governing British Crown Dependency located in the Channel Islands. With a history dating back to 1969, Jersey Post offers a wide range of postal and logistics services to both domestic and international customers. The company plays a vital role in connecting Jersey with the rest of the world through its reliable and efficient delivery network. Jersey Post is committed to providing excellent customer service and continuously adapts to the evolving needs of its customers and the postal industry.


Founded 1969
Country Jersey
Avg. delivery 7-45d

How to contact Jersey Post?

If you are experiencing issues with the delivery process managed by Jersey Post, please do not hesitate to contact their customer support.

Headquarters Jersey Post, Jersey, Jersey [email protected] Phone: +441534616616