Track your package

JCEX tracking

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How to track my JCEX package?

Ordertracker provides a simple solution to track your JCEX packages. To begin, you'll need a JCEX tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your JCEX package in real time.

Where can I find my JCEX tracking number?

Finding your JCEX tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my JCEX package moving in the package tracking history?

Dealing with a JCEX package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact JCEX or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, JCEX customer service or the sender can help resolve shipping delays.

When I track my JCEX package, why does it show as "returned"?

If you're tracking your JCEX package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a JCEX package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead JCEX to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, JCEX may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, JCEX might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your JCEX package is "returned" in tracking, contact the sender or JCEX customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on JCEX policies and circumstances.

Why does the JCEX parcel tracking timeline indicate that my order cannot be found?

When your JCEX parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in JCEX system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by JCEX yet. Tracking should appear shortly.

JCEX
Company information

About JCEX

JCEX, also known as JiaCheng International Transportation Co., Ltd., is a global logistics and shipping company based in China. With a focus on international express delivery and cross-border e-commerce logistics, JCEX offers a wide range of services including air freight, sea freight, warehousing, and customs clearance. The company is committed to providing efficient and reliable logistics solutions to businesses and individuals worldwide. JCEX's extensive network and strategic partnerships enable them to deliver packages and shipments to various destinations with speed and accuracy.


Founded 2000
Country China
Avg. delivery 7-90d

How to contact JCEX?

If you are experiencing issues with the delivery process managed by JCEX, please do not hesitate to contact their customer support.

Headquarters JCEX, Chengdu, China [email protected] Phone: +8657186436777

How long does it take for JCEX to deliver a shipment?

JCEX offers a range of delivery options tailored to meet the various needs of their customers. The delivery time for a shipment with JCEX may vary depending on several factors, including the origin and destination of the package, the selected service level, customs clearance procedures, and any unforeseen circumstances. Generally, JCEX strives to deliver shipments in a timely manner, ensuring efficient and reliable service.

To provide an estimate of delivery times, JCEX offers express, standard, and economy shipping options. In express shipping, JCEX ensures swift delivery and typically provides a delivery time frame of 1 to 5 business days for major international destinations. This expedited service is ideal for urgent packages or time-sensitive shipments.

For less time-critical shipments, JCEX also offers standard delivery, which generally takes longer than express shipping but is still relatively fast. Standard delivery times typically range from 5 to 15 business days. The exact delivery time may vary depending on the specific route and destination country.

Lastly, JCEX provides an economy shipping option that offers a more cost-effective solution for less urgent shipments. Economy shipping is known for its affordability and is a suitable choice for customers who prioritize cost over speed. Delivery times for economy shipping can vary from 10 to 30 business days, depending on the destination and other relevant factors.

JCEX offers a variety of delivery types to cater to the different needs and preferences of their customers. These delivery options include:

  • Door-to-Door Delivery: JCEX provides the convenience of door-to-door delivery, ensuring that the shipment is picked up from the sender's location and delivered directly to the recipient's doorstep. This eliminates the need for customers to arrange for further transportation or collect packages from a local facility.
  • Express Delivery: JCEX's express delivery service guarantees the swift transportation and delivery of shipments. This expedited service is ideal for urgent packages or time-sensitive shipments that require faster delivery.
  • Track and Trace: JCEX offers a comprehensive track and trace system, allowing customers to monitor the progress of their shipments in real-time. This transparency provides peace of mind and enables customers to stay informed about the whereabouts of their packages throughout the delivery process.
  • International Delivery: JCEX specializes in international delivery, making it a reliable choice for customers sending packages overseas. With a vast network of partners and affiliates worldwide, JCEX ensures seamless cross-border transportation, customs clearance, and delivery.

The cost of JCEX shipping services depends on various factors, including the package weight, dimensions, origin, destination, selected service level, and any additional services chosen by the customer. It is important to note that JCEX offers competitive pricing tailored to meet the needs of different customers and their shipping requirements.

To obtain specific pricing information, customers can visit the JCEX website or contact their customer service representatives. By providing accurate details about the shipment, customers can receive a detailed quote that outlines the costs associated with their desired delivery type and service level.

It is worth mentioning that JCEX continuously strives to provide cost-effective shipping solutions while maintaining high-quality service standards. Customers can explore various pricing options and choose the one that best suits their needs, ensuring a balance between cost and delivery speed.

What does a JCEX tracking number looks like?

A JCEX tracking number is a unique combination of numbers and letters assigned to each shipment for easy tracking and monitoring of its progress. The specific format of a JCEX tracking number may vary depending on the type of shipment and the service used. Generally, JCEX tracking numbers consist of a combination of numeric digits and alphabetic characters. For example, a typical JCEX tracking number may look like "JX0123456789" or "JCEX123456789". It is important to note that the length and structure of the tracking number may vary, but it will always be unique to each shipment to ensure accurate tracking throughout the delivery process.

More information about JCEX

JCEX, also known as Jieshun International Express Co., Ltd., is a leading shipping carrier that specializes in providing international express delivery services. The company was founded in China in 2000 and has since grown to become a trusted name in the logistics and transportation industry.

JCEX began its journey as a small courier service, primarily operating within the domestic market of China. However, with its commitment to excellence and customer satisfaction, the company gradually expanded its operations and established a strong international presence.

JCEX operates through a well-structured network of units that work together seamlessly to ensure efficient delivery of goods. The company has various operating units that cater to different aspects of the logistics chain. These units include:

  • Domestic Delivery: JCEX offers comprehensive domestic delivery services within China. With a wide coverage and a reliable tracking system, JCEX ensures that packages are delivered swiftly and securely to their destinations.
  • International Shipping: JCEX specializes in international shipping, providing reliable and cost-effective solutions to send packages worldwide. Through partnerships with major global carriers, JCEX offers a wide range of shipping options to meet the diverse needs of its customers.
  • Warehouse and Inventory Management: JCEX operates warehouses that are equipped with state-of-the-art facilities to handle inventory management and storage. These warehouses ensure efficient handling of products, reducing transit times and optimizing supply chain operations.

JCEX has developed a strong international network, enabling it to provide shipping services to numerous countries around the world. While JCEX primarily operates in Asia, it also offers services to destinations across Europe, North America, South America, Africa, and Oceania.

The operating countries include but are not limited to China, Hong Kong, Taiwan, Singapore, Malaysia, Thailand, Vietnam, South Korea, Japan, United States, Canada, United Kingdom, Germany, France, Australia, Brazil, and South Africa.

With its wide coverage and robust global network, JCEX has become a go-to shipping carrier for individuals and businesses seeking reliable and efficient logistics solutions. The company continuously works towards expanding its operations and enhancing its services to meet the changing demands of the global market.