Track your package

Israel Post tracking

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How to track my Israel Post package?

Ordertracker provides a simple solution to track your Israel Post packages. To begin, you'll need a Israel Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Israel Post package in real time.

Where can I find my Israel Post tracking number?

Finding your Israel Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Israel Post package moving in the package tracking history?

Dealing with a Israel Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Israel Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Israel Post customer service or the sender can help resolve shipping delays.

When I track my Israel Post package, why does it show as "returned"?

If you're tracking your Israel Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Israel Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Israel Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Israel Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Israel Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Israel Post package is "returned" in tracking, contact the sender or Israel Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Israel Post policies and circumstances.

Why does the Israel Post parcel tracking timeline indicate that my order cannot be found?

When your Israel Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Israel Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Israel Post yet. Tracking should appear shortly.

Israel Post
Company information

About Israel Post

Israel Post, also known as Israel Postal Company, is the national postal service provider of Israel. It offers a wide range of postal and logistics services, including domestic and international mail delivery, parcel services, express delivery, and more. Israel Post plays a crucial role in facilitating communication and commerce within Israel and across the globe. With its extensive network of post offices and distribution centers, Israel Post ensures reliable and efficient delivery of mail and packages to individuals, businesses, and organizations. The company is committed to providing high-quality postal services and meeting the evolving needs of its customers.


Founded 1948
Country Israel
Avg. delivery 1-20d

How to contact Israel Post?

If you are experiencing issues with the delivery process managed by Israel Post, please do not hesitate to contact their customer support.

Headquarters Israel Post, Jerusalem, Israel [email protected] Phone: +97226290691

How long does it take for Israel Post to deliver a shipment?

Israel Post typically delivers domestic shipments within 1-4 business days. However, the exact delivery time may vary depending on the distance between the origin and destination, as well as other factors such as customs clearance for international shipments.

Israel Post offers various types of delivery options to cater to different needs and requirements. These include:

  • Standard Delivery: This is the regular delivery service offered by Israel Post. It is suitable for non-urgent shipments and provides a cost-effective option for delivering packages within Israel.
  • Registered Mail: This service is recommended for sending important documents or valuable items that require a higher level of tracking and security. With registered mail, each item is assigned a unique tracking number, and both the sender and recipient can track the progress of the shipment.
  • Express Mail Service (EMS): Israel Post provides an EMS option for those seeking faster delivery. EMS is an expedited international delivery service that offers faster transit times compared to standard international shipping. It is typically recommended for time-sensitive documents and packages.
  • Parcel Post: Parcel Post is an economical option for sending larger packages or multiple items within Israel. This service is suitable for non-urgent shipments that do not require expedited delivery.
  • International Shipping: Israel Post also offers international shipping services to destinations worldwide. The transit time for international shipments can vary depending on the destination country, local customs procedures, and other factors. Customers can choose between standard international shipping or the faster EMS service for expedited delivery.

The cost of shipping with Israel Post varies based on factors such as the weight and size of the package, the type of service chosen (standard, registered, EMS, etc.), and the destination of the shipment. Israel Post offers a detailed pricing structure based on these factors, which can be accessed through their website or by contacting their customer service. It is advisable to check the official Israel Post website or consult with the carrier to obtain the most up-to-date information on pricing.

What does a Israel Post tracking number looks like?

A Israel Post tracking number is a unique combination of letters and numbers that allows customers to track their parcels and shipments. The format of a Israel Post tracking number typically consists of 13 characters, and it may start with two letters followed by nine digits and end with two letters again. The first letter usually indicates the type of service chosen for sending the item, such as registered mail, EMS, or express courier, while the second letter represents the country code (in this case, IL for Israel).

It is important to note that Israel Post tracking numbers may vary in format depending on the specific type of service used and the destination country. Therefore, it is recommended to visit the official Israel Post website or contact their customer service for accurate tracking number details and format.

More information about Israel Post

Israel Post, also known as the Israel Postal Company, is the national postal service provider in Israel. It has a rich history that dates back to the early days of the establishment of the State of Israel. The postal service has played a significant role in connecting people and facilitating communication and trade within the country and worldwide.

The roots of Israel Post can be traced back to the British Mandate period when the British established the Palestine Postal Service in 1920. After the establishment of the State of Israel in 1948, the postal service was reorganized and transformed into the Israeli Postal Authority. It was later restructured as a governmental company, Israel Postal Company Ltd., in 1999.

Israel Post has adapted and evolved over the years to meet the changing needs of the country's population and the global postal industry. It has expanded its services to include not only traditional mail delivery but also a wide range of additional services to cater to the growing demands of customers.

Israel Post operates through various units and services to ensure efficient mail processing and delivery across the country. Some of these units include:

  • Mail Processing Centers: Israel Post has several mail processing centers strategically located throughout Israel. These centers handle the sorting, processing, and distribution of incoming and outgoing mail.
  • Postal Branches: Israel Post operates a vast network of over 700 post offices across the country. These branches provide a wide range of postal services to individuals, businesses, and organizations, including mail and package delivery, postal banking, money transfers, and retail services.
  • Philatelic Service: Israel Post has a dedicated philatelic service unit that deals with the production and sale of postage stamps. It releases various stamp collections and commemorative stamps that reflect important aspects of Israeli culture, history, and achievements.
  • E-commerce and Logistics: To meet the growing demands of e-commerce, Israel Post offers logistics and delivery solutions for online retailers and businesses. It provides domestic and international shipping services and partners with major global carriers to offer a seamless cross-border delivery experience.

In terms of operating countries, Israel Post primarily serves the domestic market within Israel. However, it also operates in select international countries to handle incoming and outgoing international mail and parcels. These countries include the United States, Canada, European Union member states, and other major global destinations. Israel Post maintains postal relations and cooperates with international postal organizations, contributing to the smooth flow of mail between different countries.

It is worth mentioning that the details of the operating units and countries may evolve and change over time as per the needs and strategic decisions of Israel Post to adapt to the evolving postal landscape and customer requirements.

Common shipment tracking statuses

Status Description
The item was sent at the postal unit. The package has been shipped from the post office.
The item was sent at a new postal unit. The package has been transferred to another post office.
The item was delivered to the address. The package has been delivered to the recipient's address.
The item is being forwarded to its destination. The package is en route to the recipient's address.
The item is being forwarded to the sorting center before going abroad. The package is being sent to a sorting center for international shipment.
The item has been presented for customs processing before export. The package has been processed for customs clearance for international shipment.
The sender has prepared the item label for this tracking number. The sender has generated a shipping label for the package.
The delivery item was left. The package has been left at the specified delivery location.
The item has arrived and is waiting at the delivery center. The package has arrived at the local delivery center and is ready for pickup.
The item is cleared for import taxes or to be paid. The package has been cleared by customs, and any due import taxes must be paid.
The item is at the delivery point, a message was sent to the recipient. The package has arrived at the delivery location and a notification has been sent to the recipient.
The item arrived at the post office nearest to the recipient. The package has arrived at the recipient's local post office.
The item arrived at the sorting center and was returned to the sender. The package was undeliverable and has been returned to the sender.
The item was sent at the center. The package has been shipped from the central post office.