Track your package

India Post tracking

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How to track my India Post package?

Ordertracker provides a simple solution to track your India Post packages. To begin, you'll need a India Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your India Post package in real time.

Where can I find my India Post tracking number?

Finding your India Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my India Post package moving in the package tracking history?

Dealing with a India Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact India Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, India Post customer service or the sender can help resolve shipping delays.

When I track my India Post package, why does it show as "returned"?

If you're tracking your India Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a India Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead India Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, India Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, India Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your India Post package is "returned" in tracking, contact the sender or India Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on India Post policies and circumstances.

Why does the India Post parcel tracking timeline indicate that my order cannot be found?

When your India Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in India Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by India Post yet. Tracking should appear shortly.

India Post
Company information

About India Post

India Post is the national postal service of India, providing domestic and international mail and parcel services. With its vast network of post offices across the country, India Post plays a crucial role in connecting people and businesses. Established in 1854, India Post has a rich history and has evolved to offer various services such as speed post, registered post, e-commerce delivery, and financial services. The organization is committed to providing reliable and affordable postal services to the citizens of India.


Founded 1854
Country India
Avg. delivery 7-90d

How to contact India Post?

If you are experiencing issues with the delivery process managed by India Post, please do not hesitate to contact their customer support.

Headquarters India Post, New Delhi, India [email protected] Phone: +9118002666868

How long does it take for India Post to deliver a shipment?

India Post is known for its extensive reach and efficient delivery services in India. The time taken for India Post to deliver a shipment depends on various factors such as the type of service chosen, the destination, and the size of the package. On average, domestic delivery within India can range from a few days to a couple of weeks, depending on the distance and accessibility of the location.

India Post offers a variety of delivery services to cater to the diverse needs of its customers. Some of the commonly used services include:

  • Speed Post: This is India Post's premium service, which offers speedy delivery of parcels, letters, and documents. It provides features like online tracking, delivery confirmation, and insurance options.
  • Registered Mail: This service is widely used for sending important documents and valuable items securely. It provides proof of delivery and is ideal for confidential or sensitive shipments.
  • Express Parcel: This service provides fast and reliable delivery of parcels and packages within India. It is suitable for both individuals and businesses, offering features such as tracking and insurance.
  • Business Parcel: Designed specifically for businesses, this service offers cost-effective and efficient delivery of bulk orders or regular shipments. It caters to the evolving needs of e-commerce platforms and enables seamless logistics solutions.
  • International Mail: India Post also provides international delivery services for sending packages and letters to various countries across the globe. It offers both standard and expedited options, depending on the urgency and destination.

The cost of using India Post's delivery services varies depending on several factors, including the weight, dimensions, destination, and type of service chosen. India Post offers different pricing structures for domestic and international shipments. The fees can typically be calculated based on weight brackets or standardized rates provided by India Post. Additionally, add-on services such as registered mail, insurance, and speed post come with their respective charges.

It is important to note that India Post periodically revises its pricing and service offerings. Therefore, it is advisable to check the official India Post website or contact their customer support for the most accurate and up-to-date information regarding costs and delivery timelines.

What does a India Post tracking number looks like?

An India Post tracking number, also known as a consignment number, is a unique alphanumeric code used to track and trace parcels or mail items sent through the India Post network. The format of an India Post tracking number varies depending on the type of service used to send the mail.

For domestic mail or speed post, a tracking number typically consists of 13 characters in the following format: AA123456789IN. The first two letters represent the service code, followed by a combination of 9 digits and the country code "IN" at the end.

For international mail, the tracking number format may vary depending on the partner carrier used for delivery. It generally consists of a combination of letters and numbers, ranging from 13 to 24 characters long. This number can be obtained from the sender or the postal receipt.

It is important to note that the tracking number is case-sensitive, so it should be entered exactly as provided to obtain accurate tracking information. With an India Post tracking number, senders and recipients can easily monitor the status and location of their shipments throughout the delivery process.

More information about India Post

India Post, officially known as the Department of Posts, is the national postal service of India. It is one of the oldest and most widely used postal services in the world, with a history that dates back over 150 years. The postal system in India can be traced back to the British colonial period when the East India Company established the first post office in Kolkata. However, it was only on April 1, 1854, that India got its own independent postal service.

India Post has evolved and grown significantly since its inception. Initially, it focused on providing mail and communication services within the country. However, with the advent of technology and the changing needs of the society, it has expanded its services to include banking, money transfer, insurance, retail, and e-commerce solutions.

Over the years, India Post has played a crucial role in connecting people across the vast and diverse landscape of India. It has been instrumental in bridging geographical gaps, enabling communication even in the remotest parts of the country. With its extensive network of post offices and dedicated workforce, India Post has become an integral part of the everyday lives of millions of Indians.

India Post operates through various units that ensure efficient and effective postal services across the country. Some of the key operating units of India Post are as follows:

  • Mail Network: The Mail Network unit of India Post manages the transportation, sorting, and delivery of letters, postcards, and other mail items. It ensures the smooth flow of mail across the vast postal network.
  • Postal Savings Bank: As a part of its modernization efforts, India Post operates a robust banking system known as the Postal Savings Bank. It provides banking services such as savings accounts, recurring deposits, time deposits, and money transfer facilities to millions of customers across the country.
  • Postal Life Insurance: India Post also offers life insurance services through its Postal Life Insurance (PLI) scheme. This scheme provides affordable life insurance coverage to government employees, as well as individuals from the rural and urban sectors.
  • Retail Services: India Post has ventured into retail services, providing a wide range of products such as stationery, greeting cards, and postal supplies. It serves as a one-stop shop for various postal and communication needs.
  • E-Commerce Solutions: Recognizing the growing demand for e-commerce services, India Post has launched initiatives like ePOST and e-commerce delivery services. It has collaborated with various online marketplaces to facilitate the delivery of goods and parcels.

While India Post primarily serves within the borders of India, it also offers international postal services to a number of countries around the world. Through strategic partnerships and agreements with other global postal services, India Post ensures the smooth exchange of mail and parcels across borders.

India Post's international operations include services such as International Speed Post, International EMS, International Air Parcel, and International Registered Post. These services enable individuals and businesses to send and receive mail and packages to and from various countries, promoting international trade and communication.

Overall, India Post has a vast and well-established network that caters to the postal needs of millions of customers in India and beyond, making it an essential institution in the country's communication infrastructure.

Common shipment tracking statuses

Status Description
Item has been received. The package has arrived at the delivery service provider.
Item has been dispatched. The package has been sent by the seller or the provider.
Container has been received from abroad. The delivery service provider has received the package from an international location.
Item could not be delivered. There was an issue delivering the package to the recipient (could be due to incorrect address, recipient not available etc.)
Delivery has been handed over. The package has been handed over to the delivery person for delivery.
Item has been delivered to the recipient. The recipient has received the package.
Item is out for delivery. The package is currently on its way to the recipient.
Item delivery has been confirmed. The delivery of the package has been confirmed by the delivery service provider or the recipient.
Delivery could not be completed. The delivery was not successful (could be due to incorrect address, recipient not available, etc.)
Item has been delivered to the receipt. The package has been successfully delivered as per the receipt.
Item has been dispatched for delivery. The package has been sent by the delivery service for delivery to the recipient.
Item is currently on hold. The package is currently not being delivered, possibly due to problems with the delivery or it's waiting for further process.
Item could not be delivered to the back office. The package was not able to be delivered to the designated back office. Possible error in the process.
Item has been dispatched to the back office. The package has been sent to the back office, perhaps for sorting or further processing.
Item has been returned. The package has been sent back to the sender or shipping provider.