Track your package

IML tracking

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How to track my IML package?

Ordertracker provides a simple solution to track your IML packages. To begin, you'll need a IML tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your IML package in real time.

Where can I find my IML tracking number?

Finding your IML tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my IML package moving in the package tracking history?

Dealing with a IML package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact IML or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, IML customer service or the sender can help resolve shipping delays.

When I track my IML package, why does it show as "returned"?

If you're tracking your IML package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a IML package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead IML to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, IML may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, IML might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your IML package is "returned" in tracking, contact the sender or IML customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on IML policies and circumstances.

Why does the IML parcel tracking timeline indicate that my order cannot be found?

When your IML parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in IML system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by IML yet. Tracking should appear shortly.

IML
Company information

About IML

IML, also known as International Logistic Company, is a shipping carrier based in Russia. With a focus on providing comprehensive logistics solutions, IML offers a wide range of services including domestic and international shipping, express delivery, and e-commerce logistics. The company is known for its extensive network and efficient delivery services, catering to various industries and customer needs. IML's commitment to technological advancements and customer satisfaction has made it a trusted shipping partner in the Russian market.


Founded 1999
Country Russia
Avg. delivery 3-24d

How to contact IML?

If you are experiencing issues with the delivery process managed by IML, please do not hesitate to contact their customer support.

Headquarters IML, Moscow, Russia [email protected] Phone: n/a