Track your package

I-parcel tracking

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How to track my I-parcel package?

Ordertracker provides a simple solution to track your I-parcel packages. To begin, you'll need a I-parcel tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your I-parcel package in real time.

Where can I find my I-parcel tracking number?

Finding your I-parcel tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my I-parcel package moving in the package tracking history?

Dealing with a I-parcel package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact I-parcel or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, I-parcel customer service or the sender can help resolve shipping delays.

When I track my I-parcel package, why does it show as "returned"?

If you're tracking your I-parcel package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a I-parcel package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead I-parcel to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, I-parcel may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, I-parcel might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your I-parcel package is "returned" in tracking, contact the sender or I-parcel customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on I-parcel policies and circumstances.

Why does the I-parcel parcel tracking timeline indicate that my order cannot be found?

When your I-parcel parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in I-parcel system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by I-parcel yet. Tracking should appear shortly.

I-parcel
Company information

About I-parcel

I-parcel is a global e-commerce shipping and logistics company that specializes in cross-border deliveries. With a focus on providing efficient and reliable shipping solutions, I-parcel enables businesses to expand their reach and deliver products to customers worldwide. By leveraging advanced technology and a network of trusted partners, I-parcel offers end-to-end shipping services, including customs clearance, tracking, and delivery. With a commitment to customer satisfaction, I-parcel aims to streamline international shipping processes and ensure timely and secure delivery of packages.


Founded 1999
Country USA
Avg. delivery 1-20d

How to contact I-parcel?

If you are experiencing issues with the delivery process managed by I-parcel, please do not hesitate to contact their customer support.

Headquarters I-parcel, Burlington, USA [email protected] Phone: n/a

How long does it take for I-parcel to deliver a shipment?

I-parcel offers several different delivery options to cater to the diverse needs of its customers. The delivery time may vary depending on the chosen option and the destination country. Generally, I-parcel strives to provide efficient and timely deliveries to ensure customer satisfaction.

  • Standard Delivery: I-parcel's standard delivery option is known for its reliability and cost-effectiveness. The estimated delivery time for this option can range from 5 to 15 business days, depending on the destination. Customers can expect their shipments to arrive within this timeframe, provided there are no unexpected delays in customs or other regulatory processes.
  • Express Delivery: For customers who require expedited shipping, I-parcel offers express delivery services. This option ensures a faster transit time, typically ranging from 2 to 5 business days. With express delivery, shipments are prioritized and dispatched promptly to reach the recipient within the specified timeframe.
  • Premium Delivery: To cater to those who value time-sensitive deliveries, I-parcel provides premium delivery services. This option is designed for urgent shipments, ensuring delivery within 1 to 3 business days. The premium delivery service guarantees a swift and efficient transit process, ensuring that time-critical packages reach their destination promptly.

The cost of shipping with I-parcel is influenced by various factors, such as the shipment's weight, dimensions, destination, and the selected delivery option. The pricing structure takes into account the expenses incurred during transit, including customs duties, taxes, and other charges related to international shipping.

To determine the exact shipping cost, customers can utilize I-parcel's online shipping calculator. By entering the necessary details about the shipment, such as weight, dimensions, and destination, the calculator provides an accurate estimate of the shipping cost. This allows customers to make informed decisions about their shipping options based on their budgetary constraints.

It is important to note that the shipping cost may also be affected by additional services requested by the customer, such as insurance coverage or special handling requirements. These options, if selected, may incur additional charges.

Overall, I-parcel strives to offer competitive and transparent pricing, ensuring that customers receive value for their money while enjoying reliable and efficient delivery services.

What does a I-parcel tracking number looks like?

An I-parcel tracking number consists of a combination of letters and numbers that uniquely identifies a shipment. Generally, an I-parcel tracking number begins with the prefix "IP", followed by a series of eight to ten digits. However, it is worth noting that the exact format of the tracking number may vary depending on the specific carrier or service used for shipping.

The tracking number serves as a reference to track the package throughout its journey. It allows both the sender and recipient to monitor the progress of the shipment and obtain real-time updates on its location and estimated delivery date.

To track a shipment with an I-parcel tracking number, it is usually necessary to visit the I-parcel website or the website of the carrier that is handling the delivery. There, you can enter the tracking number into the designated tracking field to retrieve the most up-to-date information about your package's whereabouts.

It is important to keep in mind that tracking information may not be available immediately after a package is shipped. It may take some time for the tracking details to appear in the system, especially during peak shipping periods or international shipments where customs procedures are involved. In such cases, it is advisable to check back periodically for updates or contact I-parcel's customer service for further assistance.

More information about I-parcel

I-parcel is a renowned shipping carrier that specializes in global e-commerce logistics solutions. It was established in 1999 with the vision of providing seamless cross-border shipping and delivery services to online retailers. Over the years, I-parcel has grown into a trusted global logistics partner, catering to the rapidly evolving needs of businesses in the e-commerce industry.

I-parcel operates through a network of various units and divisions, each focused on different aspects of the shipping and logistics process. These units work cohesively to ensure efficient and reliable delivery services. Some of the key operating units of I-parcel include:

  • Transportation and Distribution: This unit manages the movement and distribution of packages, utilizing a well-established network of transportation partners and logistics centers strategically located around the world.
  • Customs Clearance and Compliance: I-parcel's dedicated team for customs clearance and compliance ensures that all shipments adhere to the regulations and requirements of the countries they are being shipped to. This unit handles customs formalities, documentation, and any necessary clearances for smooth delivery across international borders.
  • Technology and Tracking: I-parcel places a strong emphasis on cutting-edge technology and offers robust tracking solutions to both customers and partners. The technology unit continuously develops and enhances systems that provide real-time visibility into shipments, ensuring transparency and peace of mind throughout the delivery process.

I-parcel operates in numerous countries across different continents, enabling seamless global shipping services. However, it is important to note that the operating countries may vary based on the partnerships and arrangements I-parcel has with local carriers and postal services. Some of the countries where I-parcel operates include:

  • North America: United States, Canada
  • Europe: United Kingdom, Germany, France, Spain, Italy, Netherlands, Belgium, Switzerland, Sweden, Denmark, Finland, Norway, Poland
  • Asia: China, Japan, South Korea, Singapore, Malaysia, Hong Kong
  • Oceania: Australia, New Zealand

This is not an exhaustive list, and I-parcel is continually expanding its reach to new markets to meet the growing demand for global e-commerce logistics.

Overall, I-parcel's extensive operational units and presence in multiple countries allow it to provide efficient shipping and delivery solutions tailored to the specific needs of online retailers and their customers worldwide.