Hong Kong Post tracking
How to track my Hong Kong Post package?
Ordertracker provides a simple solution to track your Hong Kong Post packages. To begin, you'll need a Hong Kong Post tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Hong Kong Post package in real time.
Where can I find my Hong Kong Post tracking number?
Finding your Hong Kong Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Hong Kong Post package moving in the package tracking history?
Dealing with a Hong Kong Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Hong Kong Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Hong Kong Post customer service or the sender can help resolve shipping delays.
When I track my Hong Kong Post package, why does it show as "returned"?
If you're tracking your Hong Kong Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Hong Kong Post package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Hong Kong Post to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Hong Kong Post may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Hong Kong Post might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Hong Kong Post package is "returned" in tracking, contact the sender or Hong Kong Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Hong Kong Post policies and circumstances.
Why does the Hong Kong Post parcel tracking timeline indicate that my order cannot be found?
When your Hong Kong Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Hong Kong Post system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Hong Kong Post yet. Tracking should appear shortly.
About Hong Kong Post
Hong Kong Post is the official postal service provider of Hong Kong. It offers a wide range of postal and logistics services, including domestic and international mail delivery, parcel handling, and express courier services. Hong Kong Post plays a crucial role in facilitating communication and trade within Hong Kong and with the rest of the world. With its efficient and reliable services, Hong Kong Post has established itself as a trusted and essential component of Hong Kong's infrastructure.
How to contact Hong Kong Post?
If you are experiencing issues with the delivery process managed by Hong Kong Post, please do not hesitate to contact their customer support.
How long does it take for Hong Kong Post to deliver a shipment?
Hong Kong Post, the official postal service provider of Hong Kong, offers a range of delivery options to cater to various needs and budgets. The delivery time and cost depend on the specific service chosen.
- Standard Delivery: Hong Kong Post's standard delivery service is known as Local Registered Mail. It is an economical option for domestic shipments within Hong Kong. The delivery time for local registered mail is usually 1-3 business days. However, it is important to note that the delivery time can be affected by factors such as public holidays, local disruptions, and weather conditions.
- International Delivery: For international shipments, Hong Kong Post provides a few types of delivery services:
- Registered Air Mail: This is the most commonly used option for international shipments. While not the fastest, it offers a cost-effective way to send items overseas. The delivery time for registered air mail varies depending on the destination country, but it usually ranges from 7 to 14 business days.
- Speedpost: Hong Kong Post's Speedpost service is an expedited option for international shipments. With Speedpost, you can choose different levels of service, such as Speedpost Standard, Speedpost Economy, and Speedpost Express. The delivery time for Speedpost varies based on the selected service level and destination country, ranging from 2 to 7 business days.
- EMS: Hong Kong Post is also a member of the EMS (Express Mail Service) network, which is an international express delivery service. EMS offers fast and reliable delivery to over 180 countries and territories. The delivery time for EMS shipments is usually within 2 to 5 business days.
The cost of shipping through Hong Kong Post depends on multiple factors, including the weight, dimensions, destination country, and chosen service level. Additionally, Hong Kong Post offers different pricing options for different types of shipments, such as letters, parcels, and packages.
To obtain accurate pricing information, it is advisable to use Hong Kong Post's online postage calculator or visit a local post office. The pricing may also be influenced by any additional services requested, such as insurance or tracking.
It is important to note that the delivery time and cost mentioned above are approximate and can vary based on various factors. It is always recommended to check the latest information provided by Hong Kong Post or consult with their customer service for specific details regarding delivery times and costs for a particular shipment.
What does a Hong Kong Post tracking number looks like?
A Hong Kong Post tracking number is a unique alphanumeric code assigned to each shipment for tracking purposes. The tracking number format used by Hong Kong Post consists of a combination of letters and digits. It typically begins with two letters, followed by nine digits, and ends with two letters. The first two letters indicate the type of service being used, such as "RC" for registered mail or "EE" for speedpost. The nine digits in the middle are the unique identifier for each shipment. The final two letters are often used as a checksum to verify the accuracy of the tracking number.
For example, a Hong Kong Post tracking number may look like RC123456789HK or EE987654321HK. It is important to note that the tracking number may vary depending on the type of service chosen and the specific requirements of the shipment.
More information about Hong Kong Post
Hong Kong Post has a rich and extensive history that dates back to the early days of Hong Kong as a British colony. The postal service in Hong Kong can be traced back to 1841 when the British established a post office to provide better communication services to the growing population.
Initially, the postal service was operated by the British Government, and it played a crucial role in facilitating communication within the colony and with the rest of the world. Over the years, Hong Kong Post evolved and adapted to meet the changing needs of the community.
In 1997, with the transfer of sovereignty from the United Kingdom to China, Hong Kong Post came under the administration of the Hong Kong Special Administrative Region (HKSAR) government. Since then, it has continued to provide efficient and reliable postal services to the people of Hong Kong.
- Hongkong Post: This is the main operating unit of Hong Kong Post, responsible for providing a wide range of postal services. It handles mail collection, sorting, and delivery within Hong Kong.
- Speedpost: Speedpost is a premium express courier service offered by Hong Kong Post. It provides fast and reliable international delivery services to over 220 countries and territories worldwide.
- Philatelic Services: Hong Kong Post's Philatelic Services unit is responsible for issuing and selling postage stamps. They produce a diverse range of stamps that cater to collectors, commemorating significant events, historical figures, and cultural themes.
- Postal Savings: Hong Kong Post also operates a postal savings service. It allows residents of Hong Kong to deposit money into their savings accounts, make withdrawals, and perform other banking transactions at select post offices.
Hong Kong Post primarily operates within Hong Kong, serving the local population's postal needs. However, through its Speedpost service, it extends its reach to over 220 countries and territories worldwide. This expansive global network allows individuals and businesses in Hong Kong to send and receive packages, documents, and other items efficiently across international borders. The international operations of Hong Kong Post contribute to the growth of international trade and commerce in Hong Kong.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The item has been released from customs and dispatched from the processing centre, also known as the inward office exchange. | Your package has passed through customs and is now being transported to the delivery hub. |
| The item is currently on hold at customs. | Your package is currently being inspected by customs. |
| The item has arrived at the processing centre, known as the inward office exchange. | Your package has arrived at the delivery hub. |
| The item has been transferred to the carrier and is now en route to its destination. | Your package is in transit to your location. |
| The item has been dispatched from the processing centre, also known as the inward office exchange. | Your package has been sent out from the delivery hub. |
| The process is completed and the item is now awaiting shipment. | Your order is ready to be sent out. |
| The sender has posted the electronic customs information. | The sender has provided the necessary customs information digitally. |
| The sender is preparing the item for posting. | The sender is preparing your order for shipment. |
| The carrier has received the item. | The delivery company has received your package. |
| The carrier has received the manifest. | The delivery company has received the shipping manifest. |
| Customs have cleared the item. | Your package has passed through customs. |
| The process for the item's departure has been completed. | Your package has been processed and is ready for shipment. |
| The item has arrived at the processing centre. | Your package has arrived at the delivery hub. |
| The order has been picked up for service. | Your order has been picked up by the delivery company. |
| The item has been delivered to a post box. | Your package has been placed in your post box. |
| Under delivery, the item has been delivered to a post box. | Your package is being delivered and has been placed in your post box. |
| The recipient's item is being delivered from a specific location. | Your package is being delivered from a specific location. |
| The recipient was not available, and the item needs to be re-delivered. | You were not available to receive the package, so a redelivery will be attempted. |
| The recipient was not available to receive the item, so it needs to be re-delivered. | You were not available to receive the package, so a redelivery will be scheduled. |
| The item has been delivered. | Your package has been delivered. |
| The item has arrived at its delivery hub and we are preparing it for delivery. | Your package is at the delivery hub and is being prepared for delivery. |