Grab tracking
How to track my Grab package?
Ordertracker provides a simple solution to track your Grab packages. To begin, you'll need a Grab tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Grab package in real time.
Where can I find my Grab tracking number?
Finding your Grab tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Grab package moving in the package tracking history?
Dealing with a Grab package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Grab or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Grab customer service or the sender can help resolve shipping delays.
When I track my Grab package, why does it show as "returned"?
If you're tracking your Grab package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Grab package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Grab to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Grab may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Grab might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Grab package is "returned" in tracking, contact the sender or Grab customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Grab policies and circumstances.
Why does the Grab parcel tracking timeline indicate that my order cannot be found?
When your Grab parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Grab system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Grab yet. Tracking should appear shortly.
About Grab
Grab is a technology company that offers ride-hailing, food delivery, and logistics services in Southeast Asia. It was founded in 2012 and has since expanded its operations to multiple countries in the region. Grab's logistics services provide efficient and reliable delivery solutions for businesses and individuals. With a strong presence in Southeast Asia, Grab has become a leading player in the transportation and delivery industry, connecting millions of users with drivers and delivery partners.
How to contact Grab?
If you are experiencing issues with the delivery process managed by Grab, please do not hesitate to contact their customer support.