Track your package

Global Express tracking

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How to track my Global Express package?

Ordertracker provides a simple solution to track your Global Express packages. To begin, you'll need a Global Express tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Global Express package in real time.

Where can I find my Global Express tracking number?

Finding your Global Express tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Global Express package moving in the package tracking history?

Dealing with a Global Express package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Global Express or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Global Express customer service or the sender can help resolve shipping delays.

When I track my Global Express package, why does it show as "returned"?

If you're tracking your Global Express package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Global Express package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Global Express to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Global Express may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Global Express might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Global Express package is "returned" in tracking, contact the sender or Global Express customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Global Express policies and circumstances.

Why does the Global Express parcel tracking timeline indicate that my order cannot be found?

When your Global Express parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Global Express system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Global Express yet. Tracking should appear shortly.

Global Express
Company information

About Global Express

Global Express is a leading international shipping carrier that specializes in fast and reliable delivery services. With a global network of logistics partners, Global Express offers seamless shipping solutions for businesses and individuals worldwide. Their commitment to customer satisfaction and efficient delivery has made them a trusted choice for international shipping needs. Whether it's documents, parcels, or freight, Global Express ensures timely and secure delivery to destinations across the globe.


Founded 1998
Country Australia
Avg. delivery 1-20d

How to contact Global Express?

If you are experiencing issues with the delivery process managed by Global Express, please do not hesitate to contact their customer support.

Headquarters Global Express, Sydney, Australia [email protected] Phone: n/a