Track your package

Geodis tracking

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How to track my Geodis package?

Ordertracker provides a simple solution to track your Geodis packages. To begin, you'll need a Geodis tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Geodis package in real time.

Where can I find my Geodis tracking number?

Finding your Geodis tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Geodis package moving in the package tracking history?

Dealing with a Geodis package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Geodis or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Geodis customer service or the sender can help resolve shipping delays.

When I track my Geodis package, why does it show as "returned"?

If you're tracking your Geodis package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Geodis package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Geodis to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Geodis may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Geodis might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Geodis package is "returned" in tracking, contact the sender or Geodis customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Geodis policies and circumstances.

Why does the Geodis parcel tracking timeline indicate that my order cannot be found?

When your Geodis parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Geodis system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Geodis yet. Tracking should appear shortly.

Geodis
Company information

About Geodis

Geodis is a global logistics provider offering end-to-end supply chain solutions. With a presence in over 120 countries, Geodis specializes in freight forwarding, transportation, contract logistics, and supply chain optimization. The company leverages its extensive network and expertise to deliver innovative and tailored logistics solutions to a wide range of industries. Geodis is committed to providing reliable and efficient services, ensuring seamless movement of goods across the globe.


Founded 1995
Country France
Avg. delivery 1-20d

How to contact Geodis?

If you are experiencing issues with the delivery process managed by Geodis, please do not hesitate to contact their customer support.

Headquarters Geodis, Levallois-Perret, France [email protected] Phone: +0892052828

How long does it take for Geodis to deliver a shipment?

Geodis offers a wide range of delivery options to cater to the diverse needs of its customers. The delivery time for a shipment with Geodis largely depends on various factors such as the origin and destination locations, the service level chosen, and the nature of the goods being shipped. As an international shipping carrier, Geodis operates worldwide and delivers shipments to numerous countries across the globe.

For domestic shipments within a country, Geodis typically aims for next-day delivery or within a few business days, depending on the service level selected. The company provides different delivery options, such as express or expedited services, which guarantee faster transit times.

When it comes to international shipments, transit times can vary significantly based on distance, customs clearance procedures, transportation modes, and any additional customs requirements. Geodis offers different transit time options for international shipments, including standard, priority, or time-definite services, allowing customers to choose the solution that best suits their needs in terms of budget and urgency.

Geodis provides a comprehensive range of delivery options to meet the diverse requirements of businesses and individuals alike. Some of the common delivery services offered by Geodis include:

  • Standard Delivery: Geodis offers cost-effective standard delivery services for shipments that are not time-sensitive. These services typically provide reliable transit times at an affordable rate.
  • Express Delivery: Geodis offers express delivery options for time-critical shipments that require faster transit times. Express services prioritize the speed of delivery and often come with additional benefits such as dedicated transportation and tracking features.
  • Freight Forwarding: Geodis specializes in freight forwarding services, catering to larger shipments or those with unique requirements. These services include air, ocean, and land transportation options to ensure the smooth movement of goods across international borders.
  • Warehousing and Distribution: Geodis provides extensive warehousing and distribution services to support businesses in managing their inventory, storage, and order fulfillment operations. These services can be tailored to meet specific business needs, optimizing supply chain efficiency.
  • Specialized Delivery: Geodis offers specialized delivery solutions for goods that require extra care, such as temperature-controlled shipments, hazardous materials, or oversized items. These services comply with industry-specific regulations and ensure the safe handling and delivery of goods.

The cost of Geodis services depends on various factors including the type of shipment, dimensions, weight, distance, delivery speed, and any additional services required. Geodis provides personalized pricing based on the unique needs of each customer. It is recommended to reach out to Geodis directly or consult with a representative to obtain accurate pricing information tailored to specific requirements.

Geodis offers competitive pricing options and strives to provide cost-effective solutions without compromising on the quality and reliability of their services. Comparing the pricing and services offered by Geodis with other shipping carriers can help customers make informed decisions regarding their shipment needs.

What does a Geodis tracking number looks like?

A Geodis tracking number is a unique identifier assigned to each shipment or package that is being transported by Geodis. It is used to track and monitor the progress of the package throughout its journey. Geodis tracking numbers typically consist of a combination of letters and numbers, varying in length depending on the specific service and country. The exact format of the tracking number may vary, but it generally follows a consistent pattern.

For example, Geodis tracking numbers in the United States usually begin with a "9" followed by a series of 12 digits. In Europe, Geodis tracking numbers typically start with "GE" or "ES" followed by a mix of alphanumeric characters. The specific format may also differ based on the service chosen, such as air freight, ground transportation, or international shipping.

The tracking number can be entered on the Geodis website or through the tracking portal of a relevant online platform to access the real-time updates and current status of the shipment. With the tracking number, customers can easily monitor the movement of their package, including its departure, transit, and arrival times. Additionally, Geodis may provide detailed information about the package's location at specific checkpoints during its journey, offering transparency and visibility to customers.

More information about Geodis

Geodis is a global logistics and supply chain management company that has a rich history. The company was originally founded in France as a transportation company specializing in trucking, but over the years, it has evolved into a comprehensive logistics provider with a strong international presence.

Since its establishment, Geodis has experienced significant growth and expansion. In the early years, Geodis primarily focused on land transportation within France, gradually expanding its operations to include international road transportation as well. The company's commitment to quality service and customer satisfaction propelled its success, allowing it to expand its service offerings to meet the evolving needs of the industry.

Over time, Geodis ventured into various segments of the logistics industry, such as air freight, sea freight, contract logistics, and supply chain optimization. Through strategic acquisitions and partnerships, the company has bolstered its capabilities and global reach, solidifying its position as a leading player in the logistics sector.

Geodis operates through various specialized units that cater to specific logistics requirements across different industries. These operating units include:

  • Geodis Freight Forwarding: Provides comprehensive freight forwarding solutions encompassing air freight, sea freight, and multimodal transportation. Offers global logistics network coverage and manages end-to-end cargo movements.
  • Geodis Contract Logistics: Offers tailored solutions for warehousing, distribution, value-added services, and reverse logistics. Manages complex supply chain operations across multiple industries.
  • Geodis Express Distribution and Parcel: Specializes in domestic and international express distribution, offering reliable and time-definite delivery solutions. Provides a range of express services, including small parcel delivery, e-commerce fulfillment, and courier services.
  • Geodis Supply Chain Optimization: Focuses on designing and implementing optimized supply chain solutions for customers, ensuring operational efficiency and cost savings. Utilizes advanced technologies and data-driven analytics to optimize inventory, transportation, and overall supply chain processes.

Geodis has established an extensive global network, allowing it to operate in numerous countries around the world. The company has a presence in more than 120 countries, spanning North America, Europe, Asia-Pacific, the Middle East, and Africa. This broad geographical coverage enables Geodis to offer its comprehensive logistics services across diverse markets and cater to the unique needs of local and international customers.

Common shipment tracking statuses

Status Description
The shipment has been delivered. Your package has been successfully delivered
The delivery is in progress, the driver has arrived at the recipient's location. The driver has reached your location and is in the process of delivering the package
Delivery is currently in progress. Your package is currently being delivered
The scheduled delivery date is pending. The date for your package's delivery has not been set yet.
The shipment is available at our agency for the recipient to pick up. Your package has arrived at our agency and you can come pick it up
Shipment is currently at our agency in progress. Your package is at our agency and is being prepared for delivery
The shipment is in transit. Your package is currently on its way
Our agency oversees the shipment. Your package is under our responsibility and we are overseeing its delivery
Delivery was not possible as the shipment was not received by our delivery agency. We were unable to deliver your package as it was not received by our delivery agency
The pickup has been completed. Your package has been successfully picked up
The pickup is scheduled. A time has been set for your package to be picked up
A new delivery is with the recipient. A new package has been delivered to you
The recipient was informed about a new delivery by our agency. You have been notified about a new package delivery
Delivery was not possible because the recipient is unavailable. We were unable to deliver your package as you were unavailable
The shipment over our agency has been in progress. The delivery of your package is in progress
One or more packages have not been received by our agency for delivery. We haven't received one or more of your packages for delivery
Waiting for the package collection from the sender. We are waiting for the sender to give us the package for delivery
The delivery location is what has been agreed upon that the delivery will be made. The delivery will take place at the agreed upon location
Delivery was not possible so the address details have been requested from the sender. We were unable to deliver your package and have requested the sender for your address
It's not feasible to make a delivery outside our agency. We cannot deliver packages outside of our agency
No delivery can happen at the moment. We are unable to deliver packages at the moment
Delivery is pending as we have requested more information from the sender. Your package's delivery is pending as we are waiting for more information from the sender
The shipment is available at our agency and the recipient will be contacted to arrange a delivery date. Your package is at our agency and we will contact you to arrange a delivery date
Scheduled delivery is set for this particular time. The delivery of your package has been scheduled for a specific time
The recipient's address is used for delivery or pickup. Your address is being used for the delivery or pick up of the package
The pickup request has been recorded. Your request for pickup has been noted