Track your package

Gearbest tracking

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How to track my Gearbest package?

Ordertracker provides a simple solution to track your Gearbest packages. To begin, you'll need a Gearbest tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Gearbest package in real time.

Where can I find my Gearbest tracking number?

Finding your Gearbest tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Gearbest package moving in the package tracking history?

Dealing with a Gearbest package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Gearbest or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Gearbest customer service or the sender can help resolve shipping delays.

When I track my Gearbest package, why does it show as "returned"?

If you're tracking your Gearbest package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Gearbest package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Gearbest to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Gearbest may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Gearbest might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Gearbest package is "returned" in tracking, contact the sender or Gearbest customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Gearbest policies and circumstances.

Why does the Gearbest parcel tracking timeline indicate that my order cannot be found?

When your Gearbest parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Gearbest system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Gearbest yet. Tracking should appear shortly.

Gearbest
Company information

About Gearbest

Gearbest is an online retail company specializing in consumer electronics, gadgets, and fashion products. With a wide range of products available, Gearbest offers competitive prices and worldwide shipping. The company is known for its focus on customer satisfaction and quality products. Gearbest has established itself as a popular choice for online shoppers looking for affordable electronics and trendy items.


Founded 2014
Country Hong Kong
Avg. delivery 7-90d

How to contact Gearbest?

If you are experiencing issues with the delivery process managed by Gearbest, please do not hesitate to contact their customer support.

Headquarters Gearbest, Hong Kong, Hong Kong [email protected] Phone: n/a

How long does it take for Gearbest to deliver a shipment?

Gearbest offers various shipping options to cater to the different needs and preferences of its customers. The delivery time depends on the shipping method selected and the destination country.

  • Standard Shipping: Gearbest provides standard shipping as the default option for most orders. The delivery time usually ranges from 10 to 25 business days, but it may take longer for some remote locations or during peak seasons. This option is generally more economical compared to expedited shipping.
  • Expedited Shipping: For customers who need their orders delivered faster, Gearbest offers expedited shipping options such as DHL, FedEx, and UPS. The delivery time for expedited shipping typically ranges from 3 to 10 business days, depending on the destination and customs clearance process. While this option ensures quicker delivery, it may come at a higher cost compared to standard shipping.
  • Priority Line: Gearbest also offers a shipping method called "Priority Line" for certain products. This option is often faster than standard shipping but not as quick as expedited shipping. The delivery time for Priority Line generally ranges from 7 to 15 business days, offering a balance between speed and cost.
  • Free Shipping: Gearbest occasionally provides free shipping for select products or during promotional campaigns. The delivery time for free shipping can vary and is usually similar to standard shipping.

The cost of shipping varies depending on several factors, including the chosen shipping method, destination country, weight, and dimensions of the package. Gearbest calculates the shipping cost at the checkout page based on these factors. Customers can often save on shipping costs by taking advantage of promotions or opting for slower delivery methods like standard shipping.

It's important to note that while Gearbest strives to fulfill orders promptly, delivery times are estimates and may be subject to unforeseen delays such as customs inspections, natural disasters, or other external factors. Customers should consider these potential delays when placing their orders and plan accordingly.

What does a Gearbest tracking number looks like?

A Gearbest tracking number is a unique combination of letters and numbers assigned to each package for tracking purposes. The format of the tracking number can vary depending on the shipping carrier and the destination country. Generally, a Gearbest tracking number consists of alphanumeric characters, usually starting with two letters followed by several numbers and sometimes ending with two letters.

For example, a Gearbest tracking number may look like "YT1234567891234AB" or "HK9876543210987CD." The first two letters in the tracking number usually represent the origin or the shipping carrier. These letters could be country codes like "YT" for China or "HK" for Hong Kong. The subsequent numbers are unique identifiers that help track the package throughout its journey.

It is important to note that Gearbest works with multiple shipping carriers, such as China Post, DHL, UPS, USPS, and others. Each carrier may have its own specific tracking number format. After receiving a tracking number from Gearbest, customers can enter it on the carrier's website or tracking portal to monitor the progress of their shipment.

While Gearbest strives to provide accurate tracking information, it is possible that tracking updates may be delayed or not available for certain destinations or shipping methods. Customers are encouraged to regularly check the tracking status and contact Gearbest's customer support for any concerns or inquiries regarding their shipment.

More information about Gearbest

Gearbest was founded in 2014 as an online retailer specializing in consumer electronics and gadgets. The company is headquartered in Shenzhen, China and has quickly gained recognition as one of the leading online shopping platforms worldwide. Gearbest is operated by the global E-commerce company, Globalegrow E-commerce.

Gearbest operates primarily through its e-commerce platform, providing a wide range of products across various categories such as electronics, smartphones, home appliances, fashion, and more. The company offers a diverse selection of well-known brands as well as their in-house brand products. Gearbest has a strong global presence and ships products to customers all around the world. The company has warehouses strategically located in different countries, enabling them to provide efficient shipping and delivery services. Some of the key operating countries where Gearbest delivers products include the United States, United Kingdom, Australia, Germany, France, Spain, Italy, Russia, Brazil, and many others.

Gearbest's international shipping network allows customers from various regions to order products and have them delivered with minimal hassle. With localized websites and customer support in multiple languages, Gearbest aims to cater to the needs of customers from different parts of the world.

Through its commitment to quality, competitive pricing, and excellent customer service, Gearbest has established itself as a trusted online retailer for tech enthusiasts and consumers seeking affordable electronic gadgets globally. The company's presence in multiple operating countries ensures a diverse customer base and provides an extensive reach for its products.