Track your package

Evri tracking

ad-todo

How to track my Evri package?

Ordertracker provides a simple solution to track your Evri packages. To begin, you'll need a Evri tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Evri package in real time.

Where can I find my Evri tracking number?

Finding your Evri tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Evri package moving in the package tracking history?

Dealing with a Evri package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Evri or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Evri customer service or the sender can help resolve shipping delays.

When I track my Evri package, why does it show as "returned"?

If you're tracking your Evri package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Evri package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Evri to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Evri may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Evri might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Evri package is "returned" in tracking, contact the sender or Evri customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Evri policies and circumstances.

Why does the Evri parcel tracking timeline indicate that my order cannot be found?

When your Evri parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Evri system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Evri yet. Tracking should appear shortly.

Evri
Company information

About Evri

Evri is a global shipping carrier that provides reliable and efficient logistics solutions. With a focus on customer satisfaction, Evri offers a wide range of services including domestic and international shipping, express delivery, and supply chain management. Their extensive network and advanced technology enable them to deliver packages swiftly and securely. Evri is committed to innovation and continuously strives to enhance their services to meet the evolving needs of businesses and individuals worldwide.


Founded 2022
Country UK
Avg. delivery 1-20d

How to contact Evri?

If you are experiencing issues with the delivery process managed by Evri, please do not hesitate to contact their customer support.

Headquarters Evri, Morley, UK [email protected] Phone: +443303336556

How long does it take for Evri to deliver a shipment?

Evri offers a range of delivery options to cater to the diverse needs of its customers. The time it takes for Evri to deliver a shipment depends on the type of delivery selected. Let's explore the different types of delivery offered by Evri, along with an overview of their estimated delivery times and associated costs:

  • Standard Delivery: Evri's standard delivery service is a cost-effective option for non-urgent shipments. The estimated delivery time for standard delivery varies depending on the distance and destination, typically ranging from 3-7 business days. The cost of standard delivery is generally lower compared to other expedited services.
  • Express Delivery: If you require faster delivery, Evri offers an express delivery service. With express delivery, your shipment receives priority handling and transportation, resulting in quicker transit times. Evri's express delivery usually takes 1-3 business days, depending on the destination. However, it is important to note that the cost of express delivery is higher than standard delivery due to the expedited nature of the service.
  • Next-Day Delivery: For time-sensitive shipments, Evri provides a next-day delivery service. This option ensures delivery within the next business day from the pickup time. Next-day delivery is the fastest option offered by Evri, suitable for urgent packages or important documents. However, it should be noted that the cost for next-day delivery is typically higher compared to standard and express delivery methods.
  • International Delivery: Evri also offers international shipping services, allowing customers to send packages across borders. The delivery time for international shipments varies significantly based on factors such as distance, customs clearance procedures, and local postal services' efficiency. Evri provides estimated delivery times for different countries and regions, allowing customers to plan their shipments accordingly.

Regarding the cost of Evri's shipping services, it is influenced by various factors such as the package dimensions, weight, destination, and delivery speed. Additionally, Evri might have different pricing structures based on the specific requirements of individual customers or business accounts. It is recommended to visit Evri's official website or directly contact their customer support for the most accurate and up-to-date pricing information.

In summary, Evri offers multiple delivery options to accommodate different shipment needs. The time it takes for a shipment to be delivered varies depending on the chosen delivery type, with standard delivery taking 3-7 business days, express delivery taking 1-3 business days, and next-day delivery ensuring delivery within one business day. The cost of Evri's shipping services is influenced by factors like package characteristics, destination, and delivery speed. For precise pricing details, it is best to consult Evri's official sources or customer support.

What does a Evri tracking number looks like?

A tracking number is a unique identifier assigned to a package or shipment to track its movement and delivery status. Evri, as a shipping carrier, follows a standardized format for its tracking numbers.

An Evri tracking number typically consists of a combination of numeric and alphanumeric characters. The length of the tracking number may vary, but it usually ranges from 10 to 30 characters. The exact format of the tracking number may vary depending on the specific service or type of shipment.

For domestic shipments within the country, an Evri tracking number commonly starts with a series of letters indicating the carrier and is followed by a numerical sequence. The numbers may be followed by additional letters or numbers, depending on the specifics of the shipment.

In the case of international shipments, the tracking number may have a slightly different format. It often begins with two letters identifying the carrier, followed by a series of numbers and, in some instances, additional letters.

It is important to note that the tracking number format may differ based on the type of service offered by Evri. Express services, ground services, and special services may have variations in their tracking number structures.

To track a package with an Evri tracking number, simply enter the tracking number provided by the shipper on the Evri website or any other tracking platform that supports Evri's tracking system. This will provide you with real-time updates on the location and status of your shipment.

More information about Evri

Evri is a parcel delivery service based in the UK, which has been recently rebranded from Hermes Europe. It offers cost-effective and convenient parcel delivery services, utilizing a network of over 18,000 couriers to deliver packages to more than 220 countries and territories around the world. Evri provides international shipping services that are competitive with other carriers like Royal Mail, and they have options for bulk sending.

Customers can track their parcels using a 16-character tracking code provided by Evri, which allows for both sending and returning parcels to be monitored with ease. Additionally, when sending parcels with Evri, a standard parcel cover of £20 is included, with the option to increase the cover up to £999 for high-value parcels, although there are certain restrictions on items and compensation.

Evri, originally known as Hermes, has a rich history that began in 1974 as Grattan Mail Order in Bradford, Yorkshire. The service evolved through the introduction of 48-hour delivery by Next Directory in 1988 and became Parcelnet in 1999 after merging Grattan and Freeman’s delivery infrastructures. It rebranded to Hermes Parcelnet Ltd in 2008 and launched myHermes, a consumer business, in 2009. The introduction of ParcelShops in 2010 and a 7-day service in 2014 marked significant expansions.

The company opened a large logistics hub in Rugby in 2017 and adopted new green initiatives in 2018. By 2019, Hermes was delivering over 335 million parcels annually, and in 2020, during the Covid-19 pandemic, online shopping growth further increased Hermes’ parcel volumes. The rebrand to Evri occurred in March 2022, signaling a new phase of growth and introducing a Courier pension scheme in December 2022.

As of 2023, Evri is the UK's largest dedicated parcel delivery company, with a team of over 20,000 Couriers and more than 8,500 ParcelShops and Lockers. The company has committed to sustainability, with a goal to become net-zero by 2035, and is building the largest green fleet in the UK, with a significant portion of its vehicles being Bio-CNG tractor units and electric vans.