Track your package

Etsy tracking

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How to track my Etsy package?

Ordertracker provides a simple solution to track your Etsy packages. To begin, you'll need a Etsy tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Etsy package in real time.

Where can I find my Etsy tracking number?

Finding your Etsy tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Etsy package moving in the package tracking history?

Dealing with a Etsy package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Etsy or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Etsy customer service or the sender can help resolve shipping delays.

When I track my Etsy package, why does it show as "returned"?

If you're tracking your Etsy package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Etsy package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Etsy to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Etsy may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Etsy might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Etsy package is "returned" in tracking, contact the sender or Etsy customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Etsy policies and circumstances.

Why does the Etsy parcel tracking timeline indicate that my order cannot be found?

When your Etsy parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Etsy system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Etsy yet. Tracking should appear shortly.

Etsy
Company information

About Etsy

Etsy is a renowned online marketplace that focuses on handmade, vintage, and unique goods. It was founded in 2005 and has since become a hub for independent sellers and creative entrepreneurs. Etsy provides a platform for artisans, crafters, and collectors to showcase and sell their products, ranging from handmade jewelry, clothing, home decor, art, and much more. With a strong emphasis on supporting small businesses and fostering a sense of community, Etsy has gained a loyal following of buyers who appreciate the personalized and one-of-a-kind items available on the platform. The company is headquartered in the United States but operates globally, connecting sellers and buyers from around the world.


Founded 2005
Country USA
Avg. delivery 1-20d

How to contact Etsy?

If you are experiencing issues with the delivery process managed by Etsy, please do not hesitate to contact their customer support.

Headquarters Etsy, Brooklyn, USA [email protected] Phone: n/a

How long does it take for Etsy to deliver a shipment?

Etsy offers a range of delivery options for customers to receive their shipments. The delivery time frame can vary depending on several factors such as the seller's location, the buyer's location, and the shipping method selected.

The estimated delivery time is typically mentioned in the listing of the item, and it is advisable for buyers to check this information before making a purchase. While some sellers may offer expedited shipping options for quicker delivery, others may provide standard shipping methods.

Etsy allows sellers to choose from various shipping carriers, including national postal services, private couriers, and regional carriers. The available delivery options can differ between sellers, as individual sellers have the freedom to determine which shipping methods they offer.

It is important to note that the cost of shipping can vary depending on the seller, the shipping method chosen, the size and weight of the item, and the buyer's location. Some sellers may offer free shipping for certain items, while others may charge a shipping fee based on the buyer's location and the shipping method selected.

To find out the specific delivery options and costs for an item, buyers can refer to the listing page where this information is usually provided. Additionally, Etsy provides a "Shop Policies" section for each seller, where they may outline their shipping procedures, estimated delivery times, and any additional fees associated with shipping.

Buyers should keep in mind that international shipments may take longer to arrive due to customs clearance procedures, and additional customs fees or import taxes may apply depending on the destination country. In such cases, it is recommended for buyers to review their country's customs regulations and policies to avoid any unexpected charges or delays.

In summary, the delivery time for Etsy shipments varies depending on the seller, buyer, and chosen shipping method. Etsy offers different delivery options determined by individual sellers, and the associated costs can vary based on various factors. It is advisable for buyers to review the estimated delivery time and shipping details provided by the seller before making a purchase on Etsy.

What shipping carriers does Etsy work with?

Etsy works with various shipping carriers to ensure efficient and reliable delivery of products to customers worldwide. The specific shipping carriers available may vary depending on the seller's location and the destination of the package. However, some of the commonly used shipping carriers by Etsy sellers include:

  • USPS (United States Postal Service): USPS is the national postal service of the United States. It offers a range of services such as First-Class Mail, Priority Mail, and Priority Mail Express. Tracking numbers for USPS packages on Etsy typically start with two letters followed by nine digits (e.g., LN123456789US).
  • FedEx: FedEx is a renowned international courier delivery service. It provides various shipping options like FedEx Ground, FedEx Express, and FedEx SmartPost. Tracking numbers for Etsy packages shipped through FedEx usually consist of 12 to 14 digits, which can be a combination of letters and numbers (e.g., 123456789012).
  • UPS (United Parcel Service): UPS is another prominent global shipping company. It offers services like UPS Ground, UPS Express Saver, and UPS Worldwide Express. Tracking numbers for Etsy packages shipped through UPS typically start with "1Z" followed by a series of numbers and letters (e.g., 1Z12345E1512345678).
  • DHL: DHL is a well-known international shipping service that operates in over 220 countries and territories worldwide. Etsy packages shipped through DHL will have tracking numbers that consist of ten digits (e.g., 1234567890).
  • Royal Mail: Royal Mail is the national postal service of the United Kingdom. It provides services like Royal Mail 24, Royal Mail 48, and Royal Mail Special Delivery. Tracking numbers for Etsy packages shipped through Royal Mail generally consist of a combination of letters and numbers (e.g., AB123456789GB).
  • Canada Post: Canada Post is the primary postal operator in Canada. It offers services like Regular Parcel, Xpresspost, and Priority. Tracking numbers for Etsy packages shipped through Canada Post usually consist of a combination of 13 letters and numbers (e.g., AB123456789CD).

It's important to remember that the tracking number formats mentioned above are general examples, and there can be variations depending on specific circumstances or shipping services chosen by sellers. Customers can track their Etsy orders by entering the provided tracking number into the respective carrier's website or using the tracking functionality available on Etsy's website or mobile app.

More information about Etsy

Etsy is an American e-commerce company that was founded in June 2005 by Rob Kalin, Chris Maguire, and Haim Schoppik. Originally, Etsy was intended to be a platform for selling handmade and vintage items. The founders were inspired by the creativity, craftsmanship, and uniqueness of handmade products, and they wanted to provide a marketplace where sellers and buyers could connect directly.

In the early years, Etsy experienced significant growth and attracted a community of artisans, craftsmen, and vintage collectors. The company encouraged sellers to list their products with a personal touch, including photographs and unique descriptions, to showcase the individuality and story behind each item. As a result, Etsy quickly gained a reputation as a platform for discovering one-of-a-kind products.

Over time, Etsy expanded its product categories to include supplies for crafting and unique factory-manufactured items that met the company's criteria for being ethically sourced and addressing environmental concerns. This expansion broadened the range of goods available on the platform, attracting more sellers and buyers.

Etsy went public on April 16, 2015, with its initial public offering (IPO) on the NASDAQ stock exchange under the ticker symbol "ETSY." The IPO marked a significant milestone for the company and provided the means for further growth and development.

Etsy operates primarily through its online marketplace, which serves as a platform connecting sellers and buyers. The company provides various tools and resources to help sellers establish their shops, manage their inventory, and interact with customers. These tools include customizable storefronts, listing management features, and options for order processing and shipping.

To strengthen its position in the e-commerce market, Etsy has also acquired several companies that align with its values and vision. Notable acquisitions include Reverb, a marketplace for musical instruments and gear, and Depop, a platform for vintage and secondhand fashion.

Etsy operates globally, allowing sellers from numerous countries to list their products and cater to buyers worldwide. The company's marketplace facilitates international trade, promoting cross-border transactions and fostering connections between artisans and customers from different parts of the world.

As of the last available information, Etsy has sellers from over 234 countries and territories, indicating the widespread reach of the platform. The ability to showcase and sell products globally has helped Etsy become a diverse and multicultural marketplace, supporting creative entrepreneurship on a global scale.