Track your package

Estafeta tracking

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How to track my Estafeta package?

Ordertracker provides a simple solution to track your Estafeta packages. To begin, you'll need a Estafeta tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Estafeta package in real time.

Where can I find my Estafeta tracking number?

Finding your Estafeta tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Estafeta package moving in the package tracking history?

Dealing with a Estafeta package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Estafeta or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Estafeta customer service or the sender can help resolve shipping delays.

When I track my Estafeta package, why does it show as "returned"?

If you're tracking your Estafeta package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Estafeta package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Estafeta to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Estafeta may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Estafeta might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Estafeta package is "returned" in tracking, contact the sender or Estafeta customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Estafeta policies and circumstances.

Why does the Estafeta parcel tracking timeline indicate that my order cannot be found?

When your Estafeta parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Estafeta system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Estafeta yet. Tracking should appear shortly.

Estafeta
Company information

About Estafeta

Estafeta is a leading logistics and courier company based in Mexico. With over 40 years of experience, Estafeta offers a wide range of shipping and delivery services to businesses and individuals. The company specializes in domestic and international shipping, e-commerce logistics, warehousing, and distribution. Estafeta is known for its reliable and efficient delivery network, providing customers with timely and secure shipments. With a strong presence in Mexico, Estafeta continues to expand its services and innovate in the logistics industry.


Founded 1979
Country Mexico
Avg. delivery 7-45d

How to contact Estafeta?

If you are experiencing issues with the delivery process managed by Estafeta, please do not hesitate to contact their customer support.

Headquarters Estafeta, Mexico City, Mexico [email protected] Phone: +5218003782338

How long does it take for Estafeta to deliver a shipment?

Estafeta is considered one of the leading shipping carriers in Mexico, known for its reliable and efficient delivery services. When it comes to shipment delivery, Estafeta offers a range of options to cater to the diverse needs and preferences of customers. The delivery timeframes and types of delivery provided by Estafeta vary depending on the chosen service.

Estafeta's standard delivery service is designed for shipments that do not require urgent delivery. The estimated delivery timeframe for standard delivery varies based on the distance between the origin and destination:

  • Local Delivery: For shipments within the same city or region, Estafeta strives to complete delivery within 24 to 48 hours.
  • National Delivery: Shipments within Mexico typically take around 2 to 5 business days to reach their destination.

For those who need their packages delivered more urgently, Estafeta offers an express delivery service. This service prioritizes speed and aims to deliver parcels promptly. The estimated delivery time for express delivery is typically as follows:

  • Local Express Delivery: Estafeta prioritizes these packages and endeavors to deliver them within 24 hours of dispatch.
  • National Express Delivery: Packages sent through this service usually arrive within 1 to 2 business days.
  • Overnight Delivery: In situations where immediate delivery is crucial, Estafeta provides an overnight delivery service. This type of delivery is highly expedited, ensuring that shipments reach their destinations the next business day. This service is particularly popular for time-sensitive documents and critical items.
  • International Delivery: Apart from domestic shipping within Mexico, Estafeta also offers international delivery services. The delivery timeframes for international shipments vary depending on the destination country and its customs procedures. Estafeta provides estimated delivery timescales based on the country and region, ensuring transparency for international customers.

Estafeta's pricing structure is dynamic and influenced by various factors, such as shipment weight, dimensions, distance, and the chosen delivery service. As shipping costs can vary significantly based on these factors, it is recommended to directly contact Estafeta or access their online shipping calculator for an accurate quote tailored to specific shipment requirements.

It is important to note that while Estafeta strives to meet the estimated delivery timeframes, unforeseen circumstances like extreme weather conditions, holidays, accidents, or natural disasters may cause delays. However, Estafeta's extensive network and logistics expertise contribute to their reputation for providing reliable and timely shipping services across Mexico and beyond.

What does a Estafeta tracking number looks like?

A Estafeta tracking number is a unique alphanumeric code assigned to each shipment. The format of the tracking number may vary slightly depending on the type of service or package being transported. However, in general, a Estafeta tracking number usually consists of a combination of letters and numbers.

For domestic shipments within Mexico, the Estafeta tracking number typically starts with two letters followed by nine digits. The first letter usually represents the type of service, such as "E" for Express or "M" for Mercantil. The second letter may indicate the origin or destination city.

For international shipments, the tracking number format may differ slightly. It usually starts with two letters followed by a series of nine digits and ends with "MX" to denote Mexico as the origin country.

It is important to note that the length and specific format of the Estafeta tracking number can vary based on factors such as the courier service, the type of shipment (e.g., documents, parcels), and the country of origin or destination.

Customers can use this tracking number to monitor the progress of their shipment, check the estimated delivery date, and view detailed tracking information on the official Estafeta website or through other tracking platforms.

More information about Estafeta

Estafeta is a Mexican shipping carrier that has a rich history. It was founded by Carlos Serra, who envisioned a reliable logistics and courier service that would cater to the growing needs of businesses and individuals in Mexico. With a commitment to efficiency, innovation, and outstanding customer service, Estafeta has become one of the leading logistics providers in the country.

Estafeta operates through various units that contribute to its comprehensive shipping services:

  • Estafeta Paquetería y Mensajería: This unit focuses on express delivery and courier services, catering to the shipping needs of businesses and individuals. It enables quick, secure, and efficient transportation of parcels and documents across Mexico.
  • Estafeta Carga Aérea y Terrestre: This unit specializes in freight services, offering air and ground transportation solutions to facilitate the movement of goods within Mexico. It provides logistics support to businesses, ensuring timely and reliable delivery of cargo.
  • Estafeta Source One: This unit focuses on supply chain management, offering customized solutions for the optimization of distribution and procurement processes. It helps businesses streamline their operations, reduce costs, and improve overall efficiency.

While primarily operating within Mexico, Estafeta has expanded its reach to serve international shipping needs as well. It has established partnerships and collaborations with global logistics networks, allowing it to extend its services beyond national boundaries. Through its international alliances, Estafeta offers shipment solutions to a wide range of countries, enabling businesses and individuals to send and receive goods worldwide.

Estafeta's commitment to excellence, continuous innovation, and extensive network has positioned it as a reliable and trusted shipping carrier both domestically and internationally. Whether it's express delivery, freight services, or supply chain management, Estafeta continues to evolve and adapt to meet the ever-changing logistics needs of its diverse clientele.

Common shipment tracking statuses

Status Description
The delivery is in process. Your package is currently being delivered.
The shipment will be re-scheduled for delivery soon. Your shipment delivery schedule will be changed.
There might be a delay in the delivery. Your package might be delivered later than expected.
The item is available at the office. Your package is ready for pick-up at the office.
The delivery is in process to the office. Your package is being delivered to the office.
The new recipient is set for delivery. A new recipient has been indicated to receive the package.
The shipment is at international office. Your package is currently at an international office.
The shipment has been exported. Your shipment has been sent overseas.
The service has been documented in the export office. Your service has been recorded at the export office.
The shipment has been received at the export branch. Your shipment has arrived at the export office.
The shipment was received at the branch after the collection time. Your package arrived at the office after the pick-up time.
The shipment is in the process of delivery. Your package is currently being delivered.
The delivery has not reached its destination. Your package has not been delivered to the destination.
The item is in process of delivery and scheduled for the customer. Your package is being delivered and arranged for you.
The customer has been generated. A customer profile has been created.
Please check the shipment data for delivery. Please confirm the delivery information of your package.
Please verify the delivery address in the shipment data. Please check the delivery address's correctness.
Please check the number area or number in the shipment data for delivery. Please check your package delivery area code or number.
The delivery number in the shipment data is incorrect. The delivery number you provided is incorrect.
The new recipient is set for the delivery. A new recipient has been indicated to receive the package.
The new recipient is set for delivery next. The next delivery will be for a new recipient.
The new recipient is set for house delivery. The new recipient's package will be delivered to their house.
The delivery process is ongoing. Your package is being delivered.
The recipient or receipt is present in the shipment. The recipient's information or the receipt is included in the shipment.
The new recipient is set for house delivery next. The next home delivery will be for a new recipient.
The tracking information has been generated. You can now track your package.
Please check the shipment data for delivery. Please confirm the delivery information of your package.
Please be sure to check the shipment data for delivery. Please confirm the delivery information.
The shipment is being returned to the sender. Your shipment is being sent back to the sender.