Track your package

EPost Global tracking

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How to track my EPost Global package?

Ordertracker provides a simple solution to track your EPost Global packages. To begin, you'll need a EPost Global tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your EPost Global package in real time.

Where can I find my EPost Global tracking number?

Finding your EPost Global tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my EPost Global package moving in the package tracking history?

Dealing with a EPost Global package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact EPost Global or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, EPost Global customer service or the sender can help resolve shipping delays.

When I track my EPost Global package, why does it show as "returned"?

If you're tracking your EPost Global package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a EPost Global package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead EPost Global to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, EPost Global may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, EPost Global might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your EPost Global package is "returned" in tracking, contact the sender or EPost Global customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on EPost Global policies and circumstances.

Why does the EPost Global parcel tracking timeline indicate that my order cannot be found?

When your EPost Global parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in EPost Global system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by EPost Global yet. Tracking should appear shortly.

EPost Global
Company information

About EPost Global

EPost Global is a global shipping carrier that specializes in international package delivery. With a focus on providing reliable and efficient shipping solutions, EPost Global offers a wide range of services to meet the needs of businesses and individuals worldwide. Whether it's small parcels or large shipments, EPost Global ensures secure and timely delivery to destinations across the globe. With a strong network of partners and advanced tracking systems, customers can easily monitor the progress of their shipments. EPost Global is committed to delivering exceptional service and customer satisfaction.


Founded 2001
Country USA
Avg. delivery 1-20d

How to contact EPost Global?

If you are experiencing issues with the delivery process managed by EPost Global, please do not hesitate to contact their customer support.

Headquarters EPost Global, Cypress, USA [email protected] Phone: +13107848485

International delivery times according to destination

EPost Global's shipping services are known for their efficiency and reliability, with delivery times varying depending on the destination. Indeed, the time it takes for a shipment to reach its destination can range from a few days to several weeks, depending on various parameters: the country of origin, the destination country, the type of shipping service selected, customs procedures, as well as any unforeseen circumstances.

The company is aware of the importance of fast shipping, especially in the context of modern global trade. EPost Global therefore strives to offer competitive transit times to ensure customer satisfaction. It is nevertheless crucial to keep in mind that these times can fluctuate and be revised based on external factors beyond the carrier's control, such as customs formalities or international regulations.

To meet the varied needs and preferences of its customers, EPost Global offers several shipping options, including:

  • Standard delivery: the most common option, it corresponds to a reliable and economical shipping service, with moderate delivery times.
  • Expedited delivery: aimed at customers with more urgent needs. This priority service aims to deliver a package in a shorter time than the standard option.
  • Express delivery: designed for ultra-fast shipments. This option ensures the shortest possible delivery time and is particularly suitable for urgent packages.
  • Economy delivery: intended for customers looking for a lower-cost shipping solution. This service involves longer transit times than standard or expedited options, but allows for substantial savings on shipping costs.

Factors influencing shipping cost

The cost of a shipment via EPost Global depends on several parameters: the dimensions and weight of the package, the country of origin, the destination country, as well as the selected shipping service. EPost Global applies competitive rates and strives to offer economical shipping solutions to its customers. However, it should be noted that additional fees may be added to the initial cost, such as customs duties, VAT or other import taxes, as well as handling fees. In general, these additional costs are the responsibility of the recipient.

To know the exact rate of a specific shipment, it is recommended to contact EPost Global directly or use its online quote tools. These solutions allow for a personalized cost estimate by taking into account the specific characteristics of the shipment.

Format and use of the tracking number

A tracking number is a unique identifier assigned to a package, which allows tracking its progress and knowing its status at each stage. As a major player in international shipping, EPost Global of course assigns a tracking number to each shipment to allow precise tracking of the package.

An EPost Global tracking number generally takes the form of a string of alphanumeric characters. This format, mixing letters and numbers, offers a structured and standardized identification system for shipments. Although the precise structure may vary, the length of an EPost Global tracking number generally ranges between 10 and 30 characters.

EPost Global generates a unique tracking number for each package at the time of its pickup. This number, exclusive to each shipment, serves as a reference throughout its journey: it allows tracking the progress of the package from its drop-off with EPost Global to its arrival at the destination.

Thanks to this tracking number, the customer can access detailed information about their shipment: current position of the package, transit status, estimated delivery date, as well as any updates or exceptions that occurred during transport. The tracking number constitutes an essential link between the sender, the carrier, and the recipient, offering total transparency and peace of mind to all stakeholders during the transit.

It should be noted that the format of the EPost Global tracking number may vary depending on the shipping service used or the country of origin of the shipment. In general, the tracking number appears on the shipping label, the invoice, or the confirmation email sent by the sender or by EPost Global. Once this number is in hand, the recipient can enter it on the EPost Global website or on other tracking platforms to obtain real-time updates on the progress of the package.

By providing each shipment with a clear and reliable tracking number, EPost Global ensures that it offers its customers a smooth tracking experience. This allows for effective monitoring of the package at each stage of its transit.

Company presentation and its partnerships

EPost Global is a logistics provider that has built a solid reputation in the field of international shipping thanks to efficient and reliable services. Although the exact details regarding its founding are not readily available, the company has shown steady growth since its creation and has continuously expanded its operations to meet the demands of the global market.

EPost Global maintains a close partnership with Korea Post, the national postal service of South Korea. Thanks to this collaboration, EPost Global can rely on Korea Post's vast network and resources to offer efficient shipping services. Although EPost Global is primarily focused on international shipping, it also works in conjunction with other national postal services to ensure comprehensive logistical coverage in many countries and regions.

EPost Global extends its activities to many countries around the world, allowing it to facilitate international shipments for both businesses and individuals. The exact list of served destinations is not publicly available, but the company seeks to cover a wide range of countries across several continents. This includes both major global economic centers and emerging markets, as well as any region with a high demand for shipping services.

By partnering with local postal operators, EPost Global benefits from their distribution networks to deliver packages quickly and reliably to the final recipient. This collaborative approach helps EPost Global overcome logistical complexities and efficiently deliver shipments to destinations worldwide.

EPost Global's commitment to customer satisfaction, combined with its vast network of served destinations, makes this carrier a trusted choice for businesses and individuals seeking convenient international shipping solutions. In summary, EPost Global's use of Korea Post's extensive resources, its network of local partnerships, and its ability to serve a large number of countries contribute to enhancing its efficiency in the global logistics and shipping sector.

Interpretation of package tracking statuses

Throughout a package's journey with EPost Global, various tracking updates indicate its progress. The list below presents the main known tracking statuses for EPost Global, accompanied by their description in clear English:

Status Description
An error occurred while locating the tracking number EPost Global has not yet updated its system with the tracking information provided by the sender. This process may take a few days.
Data received - Shipment in transit The package has been prepared and has left the sender's facilities. As soon as the package arrives at EPost Global's sorting center, the tracking status will display "Package received".
Package received The package has arrived at EPost Global's sorting center.
Electronic file transmitted The shipment details have been transmitted to the USPS system.
Package received at processing center The package is being processed for handover to USPS.
Package shipped The package has been shipped to a USPS center.
In transit to USPS (tracking number: ________) If this tracking number differs from the original one, use it on the concerned carrier's tracking site (e.g., USPS) to track your package.
Processing completed at regional center The package is preparing to leave the United States.
Arrived at international sorting center The package is ready to leave the United States and is waiting for an available flight to the destination country. If the tracking seems "stuck" at this stage, it generally means there is a lack of flights to the destination country, delays caused by weather, or restrictions in effect at the destination country's customs.
Package departed from country of origin The package is on a flight to the destination country. This stage may last a few business days.
Held in customs The package is undergoing routine customs inspection before being released and handed over to the local postal service for delivery.
Package cleared customs The package has successfully cleared customs and should be delivered in the following business days.
Processing completed at exchange office The package has cleared customs and is in transit to the local postal service for final delivery. This stage may take a few business days.
Available for pickup The package is available for pickup, usually at the local postal service.