Track your package

Ebay tracking

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How to track my Ebay package?

Ordertracker provides a simple solution to track your Ebay packages. To begin, you'll need a Ebay tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Ebay package in real time.

Where can I find my Ebay tracking number?

Finding your Ebay tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Ebay package moving in the package tracking history?

Dealing with a Ebay package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Ebay or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Ebay customer service or the sender can help resolve shipping delays.

When I track my Ebay package, why does it show as "returned"?

If you're tracking your Ebay package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Ebay package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Ebay to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Ebay may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Ebay might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Ebay package is "returned" in tracking, contact the sender or Ebay customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Ebay policies and circumstances.

Why does the Ebay parcel tracking timeline indicate that my order cannot be found?

When your Ebay parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Ebay system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Ebay yet. Tracking should appear shortly.

Ebay
Company information

About Ebay

Ebay is a well-known multinational e-commerce platform that was founded in 1995. It operates as an online marketplace, connecting buyers and sellers from around the world. With a wide range of products available, including electronics, fashion, collectibles, home goods, and more, eBay offers a diverse shopping experience. The platform allows individuals and businesses to sell new and used items through auctions or fixed-price listings. eBay has a global presence and is recognized for its user-friendly interface, secure transactions, and buyer protection policies. It has become a popular destination for both individuals looking to sell their items and shoppers seeking unique or hard-to-find products.


Founded 1995
Country USA
Avg. delivery 1-20d

How to contact Ebay?

If you are experiencing issues with the delivery process managed by Ebay, please do not hesitate to contact their customer support.

Headquarters Ebay, San Jose, USA [email protected] Phone: n/a

How long does it take for Ebay to deliver a shipment?

Ebay, being one of the largest e-commerce platforms, offers a variety of delivery and shipping options to cater to the needs of its diverse customer base. The shipping time and cost depend on factors such as the seller's location, item availability, shipping method, and the buyer's location. It is important for buyers to carefully consider these factors before making a purchase to estimate the delivery time and potential costs accurately.

The delivery time on Ebay can vary significantly based on several factors. These include the location of the seller, the shipping method chosen, and any additional handling or processing time. Sellers are required to provide estimated delivery times for their listings, which are displayed to potential buyers. These estimates usually range from a few days to several weeks. The seller's shipping policies and communication regarding shipping updates can provide additional insights into the expected delivery timelines.

Ebay offers various shipping methods, depending on the seller's preferences and the buyer's location. The most commonly used methods include:

  • Standard Shipping: This is the default shipping method for many sellers. It often involves shipping through national postal services or reputable courier companies, and the delivery time can range from a few days to a couple of weeks, depending on the destination.
  • Expedited Shipping: This option provides faster delivery compared to standard shipping. It may involve expedited shipping services like UPS, FedEx, or DHL. The delivery time for expedited shipping generally ranges from a few days to a week.
  • Same-day or Next-day Delivery: Some sellers, especially those operating locally or in specific regions, may offer same-day or next-day delivery options for eligible items. This rapid delivery service can be beneficial for urgent purchases but often incurs higher shipping charges.

The cost of shipping on Ebay varies depending on several factors. These can include the seller's shipping rates, the chosen shipping method, and any additional services requested by the buyer, such as insurance or tracking. Sellers have the flexibility to set their shipping rates based on factors like package weight, dimensions, destination, and shipping service used. Some sellers may offer free shipping promotions for select items or combined orders over a specified value.

To get an accurate estimate of shipping costs, buyers can typically find this information on individual product listings or by using the shipping calculator available on Ebay's website. The shipping cost will usually be displayed alongside the item price or can be calculated during the checkout process.

It's important to note that while Ebay provides a wide range of shipping options, the specific choices may vary from seller to seller based on their individual shipping policies. Buyers are encouraged to review the shipping details provided by sellers before making a purchase to ensure they are aware of the delivery timeframes and any associated costs.

What shipping carriers does Ebay work with?

Ebay works with a variety of shipping carriers to ensure reliable and efficient delivery of goods to customers. The specific shipping carrier used for a particular transaction depends on various factors such as the seller's location, the buyer's location, the shipping method chosen, and the type of item being shipped.

Some of the popular shipping carriers that Ebay commonly works with include:

  • United States Postal Service (USPS): USPS is a widely used shipping carrier for both domestic and international shipments. They offer various services such as First-Class Mail, Priority Mail, and Priority Mail Express. The tracking number provided by USPS is typically a 20-digit number starting with "9" or "9".
  • FedEx: FedEx is a global courier delivery services company. They offer a range of services including FedEx Ground, FedEx Express, and FedEx SmartPost. FedEx tracking numbers are typically 12 to 15 digits long and usually start with a combination of letters and numbers.
  • United Parcel Service (UPS): UPS is a prominent package delivery company that operates worldwide. They offer services like UPS Ground, UPS 2nd Day Air, and UPS Next Day Air. UPS tracking numbers are generally 18 characters long and start with "1Z".
  • DHL: DHL is a well-known international courier, parcel, and express mail service provider. It offers services like DHL Express, DHL Global Mail, and DHL eCommerce. DHL tracking numbers vary in length and usually start with a combination of letters and numbers.
  • Other Carriers: Apart from the major carriers mentioned above, Ebay also collaborates with regional or local carriers that operate in specific countries or regions. These carriers may include Royal Mail (UK), Australia Post, Canada Post, Hermes (Germany), La Poste (France), and many others.

It is important to note that the tracking numbers provided by each carrier have their own unique format. The length, structure, and appearance of tracking numbers may vary, so it's advisable for buyers to refer to the specific carrier's website or contact customer support for accurate tracking information.

More information about Ebay

eBay is an e-commerce company that was founded in September 1995 by Pierre Omidyar. Originally called AuctionWeb, it was envisioned as a platform for individuals to buy and sell collectible items easily. The first item sold on the site was a broken laser pointer for $14.83, which served as a testament to the unique nature of eBay's marketplace.

In 1996, Omidyar decided to rename the company to eBay, as it stood out and became more memorable. The new name also reflected the broader range of items being sold on the platform. As the concept gained popularity, the company attracted many users and began to experience significant growth.

The turning point for eBay came in 1997 when it introduced an online auction format allowing buyers to bid on items and sellers to set minimum prices. This format revolutionized the online commerce industry and established eBay as a leading player in the market.

As eBay continued to expand, it recognized the need to diversify its offerings beyond auctions. In 2000, it launched the "Buy It Now" feature, enabling users to purchase items immediately at a predetermined price instead of waiting for an auction to end. This addition attracted more traditional retailers to the platform and broadened eBay's customer base.

Throughout the years, eBay has made several strategic acquisitions to expand its reach and enhance its services. One of the notable acquisitions was PayPal in 2002, a leading online payment platform. This acquisition facilitated secure transactions on eBay and improved the overall user experience.

Today, eBay has transformed into an online marketplace that encompasses a wide range of categories, including electronics, fashion, collectibles, home goods, and more. It provides a platform for individuals, small businesses, and large retailers to connect with millions of buyers worldwide.

eBay operates through various operating units and serves customers across the globe. Some of the notable operating units of eBay include:

  • eBay Marketplace: This is the core platform of eBay, where users can buy and sell various products through both auctions and fixed-price listings.
  • eBay Classifieds: Previously known as Kijiji, this operating unit focuses on classified advertisements for local communities. It enables users to find job listings, housing, services, and other local offerings.
  • StubHub: This is a secondary ticket marketplace owned by eBay. It allows users to buy and sell tickets for sports events, concerts, theater performances, and more.
  • eBay Motors: Dedicated to automotive enthusiasts, eBay Motors facilitates the buying and selling of new and used vehicles, auto parts, and accessories.

eBay operates in numerous countries worldwide, including but not limited to:

  • United States
  • United Kingdom
  • Germany
  • Australia
  • Canada
  • France
  • Italy
  • Spain
  • China
  • India
  • Brazil

Each country's eBay platform is tailored to the specific needs and preferences of the local market, ensuring a seamless experience for buyers and sellers in that region.

Overall, eBay's extensive operating units and global presence have solidified its position as one of the largest and most well-known e-commerce platforms in the world.