Dynamex tracking

Accelerated delivery and same-day service in North America

Dynamex is a transportation and logistics company based in Dallas, Texas. It specializes in accelerated delivery services, particularly same-day delivery, and operates in both the United States and Canada. Founded in 1992 under the name Parcelway Systems Holding, the company adopted the name Dynamex in 1995. Over the years, Dynamex has become a major player in door-to-door parcel distribution, meeting the needs of business clients of all sizes. Its North American geographic positioning allows it to cover vast urban and regional markets while specializing in urgent shipments and customized logistics solutions.

In December 2010, Dynamex was acquired by the Canadian group TransForce (now TFI International) and integrated into its last-mile courier division under the TForce Logistics brand. This acquisition allowed Dynamex to benefit from TransForce's geographic reach and resources, strengthening its presence in the North American market. Dynamex has thus remained a respected brand in the express delivery sector, bringing its expertise in "same-day delivery" to the TFI family. It continues to operate as a group entity while maintaining its focus on fast and reliable services for businesses.

Comprehensive range of delivery services

The carrier Dynamex offers a comprehensive range of delivery services tailored to the speed requirements of its clientele. Its core business is same-day delivery (express courier): Dynamex handles parcels that need to be delivered urgently on the same day, with on-demand pickups and direct, fast deliveries. This on-demand courier service is aimed at critical shipments, such as urgent documents, spare parts, or last-minute orders, and guarantees door-to-door delivery in the shortest possible time. Dynamex also offers scheduled deliveries, allowing businesses to plan recurring or scheduled shipments in advance (for example, daily routes between sites or fixed-date distributions), ensuring high reliability in the supply chain.

In addition to local and regional services, Dynamex has developed express delivery solutions for longer distances, including a next-day delivery service. These fast 24-hour shipments offer an economical alternative for less urgent parcels while maintaining short lead times. Dynamex is also able to organize international deliveries: although centered on North America, the company can handle parcel shipments to many countries by relying on global logistics partners and efficient customs clearance procedures. This allows clients to entrust Dynamex with their cross-border shipments, with the guarantee of professional tracking and management throughout the transit. Finally, the carrier addresses the specific needs of certain sectors (retail, e-commerce, healthcare, finance, etc.) by offering dedicated services such as secure handling of valuable items or "large and bulky" deliveries with appropriate equipment, making Dynamex a versatile provider covering a wide range of demands.

Logistics network and sorting centers

To provide these services, Dynamex relies on an extensive logistics organization. The company operates a dense network of operational centers (sorting centers) spread across North America, including more than seventy-five local locations in the United States and Canada. These distribution and sorting centers serve as anchor points for the Dynamex network, allowing for quick processing and redistribution of parcels in the regions they serve. Thanks to this strategic geographic presence, Dynamex can offer fast deliveries over short urban distances while efficiently managing intercity and regional connections. The ability to transport freight between its various depots within a few hours (notably overnight for next-day deliveries) is an integral part of its logistics organization. Dynamex's extensive network thus covers most major North American economic centers, optimizing the routing of shipments from the point of origin to the last mile.

Dynamex has a varied fleet of vehicles and transportation means adapted to different types of deliveries. It mobilizes light vehicles (cars, vans, small trucks) for local errands and fast urban deliveries, as well as courier trucks and light heavy-duty trucks to transport larger cargoes or cover longer regional distances. A particularity of its operational model is the use of a large number of independent delivery drivers in addition to its salaried workforce: Dynamex employs over 1,500 employees and collaborates with approximately 3,700 independent contractors, providing it with great flexibility and the ability to rapidly expand its delivery network. For express connections between distant cities, Dynamex can call on partner air carriers or cargo flights, thus ensuring same-day transport over very long distances when necessary. Its entire logistics system (sorting centers, ground fleets, and air partnerships) is centrally coordinated to optimize delivery times and reliability, even for large volumes of parcels to be processed daily.

Real-time shipment tracking system

Dynamex provides its clients with an efficient parcel tracking system, allowing them to trace each shipment from departure to arrival. Each parcel entrusted to Dynamex is assigned a unique tracking number, which follows a specific format. The Dynamex tracking number begins with the alphanumeric prefix "DXAMZ," followed by a letter or digit, then 6 digits. For example, typical numbers would be DXAMZF0000000 or DXAMZEC000000. This tracking code, communicated to the sender and recipient, allows access to tracking information via Dynamex's online platform. By entering this number on the client portal or the carrier's website, the user obtains the current status of their shipment in real-time, as well as the history of the steps completed.

The operation of Dynamex tracking relies on frequent updates at each key stage of transit. From the moment the parcel is picked up, the system records the pickup, then indicates scans at various checkpoints (arrival at a regional sorting center, transfer to a local agency, etc.). When the package is in final transit, the status indicates it is "out for delivery." Finally, after successful delivery to the recipient, the delivery information is immediately available. Dynamex also uses a GPS geolocation system to refine real-time delivery tracking. This technology allows clients to know the approximate location of their parcel at any time and to obtain an estimated delivery window. Dynamex tracking is thus transparent and proactive, offering complete visibility that contributes to customer satisfaction.

Specialized service segments

Dynamex structures its activities into several service segments, each corresponding to a specific logistical need of its clientele. These business divisions allow it to provide targeted and optimized solutions for each use case:

• Express Courier Service (same-day delivery) (This segment covers urgent deliveries over a short duration. It includes on-demand shipments (courier available immediately for pickup and direct delivery) as well as scheduled same-day deliveries. Dynamex mobilizes local couriers and optimized routes to ensure the parcel reaches its destination as quickly as possible, often within just a few hours after collection
• Scheduled Deliveries and Regular Routes: Dynamex offers recurring distribution solutions for clients with regular needs. This may involve daily shuttles between two company sites, scheduled pickups and drop-offs (for example, collecting inter-agency mail each morning), or multi-destination services according to a fixed schedule. These planned services ensure the reliability and consistency of deliveries and are often customized according to the client's specifications.
• Dedicated Fleet Service (outsourced transport) (For companies wishing to fully outsource their last-mile logistics, Dynamex offers the setup of a dedicated fleet. In practice, Dynamex can manage a team of drivers and vehicles exclusively assigned to a given client's operations, thus embodying the role of the client's internal fleet. This service includes route planning, personnel and vehicle fleet management, with the aim of optimizing routes and costs using Dynamex's tools (GPS systems, dispatch software, etc.) The transport program is custom-designed to be as efficient and economical as possible, while offering the client complete control and visibility over operations.
• Specialized Logistics and Distribution: Beyond individual parcel delivery, Dynamex offers more comprehensive logistics services. This may include managing local warehouses, consolidating orders from different shippers, or multi-parcel distribution to multiple recipients from a central point. For example, Dynamex can group several shipments at its facilities to transport them together in an optimized manner, offering discounted rates or advantageous grouping solutions. Additionally, the company organizes expedited freight transport, by land or air, for goods requiring urgent transit over longer distances, including internationally. These integrated logistics solutions complement Dynamex's offering and make it a versatile distribution provider, capable of handling an entire supply chain segment on behalf of its clients.

North American distribution network

Historically established in North America, Dynamex operates throughout the contiguous United States and Canada. Its North American network includes more than 75 local operating centers across these two countries, ensuring a presence in most major economic hubs. Metropolises such as New York, Los Angeles, Chicago, Toronto, Montreal (among others) are part of the serviced areas, as are many secondary cities and peripheral regions. This extensive coverage allows Dynamex to deliver to a very large majority of the population. Indeed, the company estimates it reaches about 90% of the North American population through its network for fast deliveries. The density of its locations and its territorial network give it the ability to offer next-day deliveries across most of the continent, and even same-day deliveries in a large part of urban centers thanks to the proximity of its branches.

While Dynamex's main area of activity is focused on the United States and Canada, the carrier is not limited to these borders. Through collaborations with other entities of the TFI International group and through logistics partnerships, Dynamex can orchestrate international shipments. Thus, a parcel handled by Dynamex can be shipped to Europe, Asia, or other regions of the globe, with the company ensuring coordination with partner carriers for air or overseas segments. In all cases, the client retains a single point of contact and transparent end-to-end tracking. This ability to serve many countries extends Dynamex's reach beyond North America and makes it a preferred intermediary for companies with cross-border or global logistics needs, although its primary expertise remains focused on the North American last mile.

Delivery optimization technologies

Dynamex's efficiency relies heavily on the use of advanced technologies and information systems to optimize its operations. The carrier uses route management and resource allocation software that allows it to best plan delivery routes based on time and geographic constraints. Each delivery is thus optimized to minimize distances traveled and delays, resulting in reduced costs and emissions, as well as improved schedule adherence. Dynamex has developed logistics tools capable of calculating the most efficient routes in real-time, taking into account traffic, vehicle location, and the priority of parcels to be delivered. These optimization systems allow for managing a high volume of orders while ensuring punctuality and responsiveness.

Furthermore, Dynamex relies on data analysis and operational flexibility to refine its service. Thanks to performance indicators and real-time tracking of each parcel, the company can quickly adjust its transport plans in case of unforeseen events (delays, volume surges, weather conditions, etc.). Its integrated IT tools offer a global visibility of the entire delivery chain and help identify the most cost-effective and efficient solutions for each shipment. For example, the system can decide to group several parcels destined for the same area in a single vehicle or trigger a dedicated express shipment for an urgent parcel to meet delivery commitments. Dynamex thus constantly seeks to optimize the cost-time ratio of its deliveries to offer a competitive service, especially against major e-commerce players. This technological approach to logistics also translates into the integration of GPS tracking and the automation of certain tasks (automatic notifications, real-time status updates), enhancing the reliability and speed of the entire delivery process.

Commitment to quality and safety

As a critical delivery provider, Dynamex places great importance on the reliability of its services and the security of shipments. With several decades of experience, the company has built a reputation for professional and punctual service. It is considered a trusted brand in the express courier field, enjoying a very positive image among clients thanks to the consistent quality of its services. This quality commitment is reflected in a high level of demand in delivery execution (adherence to announced time slots, careful handling of parcels, signed delivery proofs, etc.) and an internal culture oriented towards customer satisfaction. Dynamex provides training for its drivers and partners to ensure compliance with road safety protocols and good delivery practices. Each step, from pickup to delivery, is governed by procedures aimed at minimizing errors and ensuring the integrity of shipments.

The security of parcels and data is also a priority for Dynamex. All shipments are tracked electronically and undergo control scans at key points, reducing the risk of loss or confusion. The real-time GPS tracking system not only informs clients but also enhances security by monitoring the route of goods. In case of exceptions (unexpected delay, address issue, etc.), Dynamex has operational support teams to intervene quickly and find a solution (rerouting, client contact, address correction). The company offers 24/7 customer service to address questions or complaints, demonstrating its dedication to resolving any incidents as quickly as possible. Finally, Dynamex adheres to industry quality standards (compliance with regulations, insurance for transported parcels, protection of client information). Its continuous improvement policy leads it to gather customer feedback and monitor performance indicators (on-time delivery rate, satisfaction rate, etc.) to refine its processes. Thanks to these commitments to reliability and safety, Dynamex manages to maintain customer trust and consolidate its position among the most reliable carriers in the express delivery market.

Delivery steps and statuses