DPD tracking
How to track my DPD package?
Ordertracker provides a simple solution to track your DPD packages. To begin, you'll need a DPD tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your DPD package in real time.
Where can I find my DPD tracking number?
Finding your DPD tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my DPD package moving in the package tracking history?
Dealing with a DPD package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact DPD or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, DPD customer service or the sender can help resolve shipping delays.
When I track my DPD package, why does it show as "returned"?
If you're tracking your DPD package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a DPD package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead DPD to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, DPD may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, DPD might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your DPD package is "returned" in tracking, contact the sender or DPD customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on DPD policies and circumstances.
Why does the DPD parcel tracking timeline indicate that my order cannot be found?
When your DPD parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in DPD system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by DPD yet. Tracking should appear shortly.
About DPD
DPD is an international parcel delivery company that provides reliable and efficient shipping services. With a strong presence in Europe and expanding globally, DPD offers a wide range of delivery solutions for businesses and individuals. Their services include domestic and international parcel delivery, express shipping, and logistics solutions. DPD is known for its advanced tracking system, customer-centric approach, and commitment to sustainability. They strive to deliver packages quickly and securely, ensuring customer satisfaction.
How to contact DPD?
If you are experiencing issues with the delivery process managed by DPD, please do not hesitate to contact their customer support.
How long does it take for DPD to deliver a shipment?
DPD offers a range of delivery services with varying delivery times. The actual time it takes for DPD to deliver a shipment depends on several factors including the destination, the type of delivery service chosen, and any additional options or requirements.
- Standard Delivery: Standard delivery is the most common service offered by DPD. It typically takes 1-4 business days for shipments to be delivered within national boundaries. For international shipments, the delivery time may vary depending on the destination country, ranging from 2-10 business days. The exact delivery timeframes for standard delivery can be obtained by checking DPD's website or contacting their customer service.
- Express Delivery: For time-sensitive shipments, DPD offers express delivery services. These services are designed to ensure faster delivery, often within 1-2 business days for national shipments. For international express delivery, the timeframes may vary from 1-5 business days depending on the destination. Express delivery is an excellent choice when urgency is a priority, but it is important to note that it usually comes at a higher cost.
- Next-Day Delivery: DPD provides a next-day delivery option for certain regions or countries. This service guarantees delivery on the next business day following the collection of the shipment. However, availability may be limited depending on the specific pickup and delivery locations. Next-day delivery is ideal for customers who require quick delivery turnaround times.
- Domestic Delivery: DPD offers domestic delivery services within the country of origin. Whether you want to ship small packages or large parcels, DPD ensures safe and reliable transportation throughout the nation.
- International Delivery: DPD is an experienced international courier service provider, offering delivery to various countries all around the world. With efficient connectivity across borders, DPD ensures timely and secure international shipping. From documents to bulky goods, DPD delivers a wide range of items to numerous international destinations.
- Business Delivery: DPD also specializes in business-to-business (B2B) deliveries. Their services cater to the specific requirements of businesses, including the transportation of pallets, large quantities of merchandise, or time-critical deliveries. With flexible delivery options, DPD provides customized solutions to meet the needs of businesses of all sizes.
The cost of shipping with DPD varies based on multiple factors, such as the weight and dimensions of the package, the origin and destination countries, the type of delivery service selected, and any additional options chosen. DPD offers competitive pricing options for both national and international deliveries.
To obtain accurate and up-to-date pricing information, it is advisable to use DPD's online shipping calculator or contact their customer service. The online calculator takes into account the specific details of the shipment and provides an estimated cost based on the entered parameters.
Please note that pricing options may change over time, so it is always recommended to verify the costs directly with DPD for more precise information about shipping rates and any additional charges that may apply based on individual requirements.
What does a DPD tracking number looks like?
A DPD tracking number is a unique identifier assigned to each shipment to track its progress throughout the delivery process. The tracking number is typically a combination of letters and numbers and can vary in length depending on the country and service used. Generally, a DPD tracking number consists of 14 characters, with a mixture of letters and numbers. For example, it can be in the format of "12345678901234". The tracking number is crucial for both the sender and the recipient to monitor the package's status and ensure its safe and timely delivery. By entering the tracking number on the DPD website or using the DPD tracking app, users can easily access detailed information about the shipment's whereabouts, including its current location, transit history, and estimated delivery date. This feature allows customers to have full visibility into the progress of their package and ensures a reliable and transparent shipping experience with DPD.
More information about DPD
DPD, an abbreviation for Dynamic Parcel Distribution, is a renowned and established international shipping carrier. It has a rich history that traces back to its beginnings in Germany originally known as Deutscher Paketdienst (German Parcel Service), DPD started as a cooperative delivery service in Germany. Over the years, DPD expanded its operations and went on to become one of the leading parcel delivery providers in Europe, earning a reputation for reliable and efficient services.
In the late 1990s, DPD experienced significant growth and went through several acquisitions and mergers to strengthen its position in the market. In 1999, DPDgroup was formed when GeoPost, a part of La Poste, the French postal service, acquired a majority stake in DPD. This marked a new chapter in DPD's history, as it gained access to enhanced resources, global networks, and a broader customer base.
DPD operates through a network of operating units across various regions to facilitate domestic and international parcel deliveries. These operating units are strategically located to provide a comprehensive coverage of both urban and rural areas. Some of the notable operating units of DPD include:
- DPD Germany: As the birthplace of DPD, Germany serves as a key operating unit, providing reliable domestic and international parcel services within and beyond its borders.
- DPD UK: DPD UK is an integral part of the DPDgroup network and offers an extensive range of delivery services across the United Kingdom.
- DPD France: The DPDgroup's stronghold in France, DPD France, caters to the domestic parcel delivery needs of the country, while also connecting it with the rest of Europe and beyond.
- DPD Poland: Operating in Poland, DPD Poland focuses on delivering packages across the country and acts as a crucial link in DPD's European network.
- DPD Netherlands: DPD Netherlands handles domestic and international shipments in the Netherlands, serving businesses and individuals with efficient and timely deliveries.
- DPD Spain: DPD Spain operates as a leading player in the Spanish parcel delivery market, offering comprehensive services to meet the diverse needs of its customers.
DPD's extensive reach covers a broad range of countries in Europe and beyond. Some of the key operating countries where DPD offers its parcel delivery services include:
- Germany
- France
- United Kingdom
- Poland
- Netherlands
- Spain
- Austria
- Belgium
- Switzerland
- Czech Republic
- Slovakia
- Hungary
- Portugal
- Ireland
- Romania
- Greece
These operating countries represent a part of DPD's extensive global network that ensures seamless connectivity and efficient delivery services across borders. Whether it is in major metropolitan areas or remote regions, DPD's presence in numerous countries allows them to serve a wide range of customers in a reliable and timely manner.
Common shipment tracking statuses
| Status | Description |
|---|---|
| Delivery time has been sent to recipient. | The recipient has been informed about the delivery time |
| The package is currently in distribution. | The package is making its way through the delivery system |
| The operational stage has started. | The first steps of the delivery process have begun |
| Delivery forecast information is now available. | Estimated delivery time can now be provided |
| The package has entered into warehouse. | The package is now stored in a warehouse |
| The package has passed through hub. | The package has been transferred to a local delivery center |
| Package has been delivered to the delivery point. | The package has arrived at a local collection point |
| Package has been deposited by customer shipper. | The package has been dropped off for delivery by the sender |
| The package has been successfully delivered at delivery point. | The package has reached the recipient's address |
| Distribution point has received the package. | The package has been received at a depo or a logistics station |
| The package has been returned to the warehouse for scheduled delivery. | The package is back in the warehouse waiting for the delivery to be rescheduled |
| Recipient's address is noted. | The recipient's address has been logged on the system |
| Would you please provide recipient's address or any other specific details. | Further address details or other relevant information is needed |
| Recipient's details are mentioned. | The recipient's details are recorded on the package |
| The shipment is currently in the warehouse. | The order is being stored in the warehouse |
| Package has been returned to the warehouse. | The package was not delivered and has been taken back to storage |
| A request for new delivery has been made. | A new delivery time or date has been requested |
| A request for address update has been received. | The recipient has updated their address |
| A request for the recipient's available date has been made. | The recipient has been asked to provide a suitable date for delivery |
| A request for address confirmation from the recipient has been made. | The recipient's address needs to be confirmed |
| The delivery date has been set. | The date for the delivery has been scheduled |
| The order has been returned to shipper. | The package has been sent back to the sender |
| Package is with the delivery address. | The package is at the recipient's address |
| Package is ready for pickup from the store. | The package can be collected from the local pickup point |
| Order has been returned. | The package has been sent back to the sender or pickup point |
| The order needs to be returned. | The package is to be returned either to the sender or a designated address |
| The order has been collected. | The order has been picked up from the delivery point |
| Returned order details have been received. | Details about a returned package have been received |