Track your package

Direct Link tracking

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How to track my Direct Link package?

Ordertracker provides a simple solution to track your Direct Link packages. To begin, you'll need a Direct Link tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Direct Link package in real time.

Where can I find my Direct Link tracking number?

Finding your Direct Link tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Direct Link package moving in the package tracking history?

Dealing with a Direct Link package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Direct Link or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Direct Link customer service or the sender can help resolve shipping delays.

When I track my Direct Link package, why does it show as "returned"?

If you're tracking your Direct Link package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Direct Link package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Direct Link to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Direct Link may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Direct Link might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Direct Link package is "returned" in tracking, contact the sender or Direct Link customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Direct Link policies and circumstances.

Why does the Direct Link parcel tracking timeline indicate that my order cannot be found?

When your Direct Link parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Direct Link system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Direct Link yet. Tracking should appear shortly.

Direct Link
Company information

About Direct Link

Direct Link is a global e-commerce and logistics company that specializes in providing efficient and reliable shipping solutions. With a focus on international shipping, Direct Link offers a range of services including cross-border logistics, customs clearance, and last-mile delivery. Their extensive network and partnerships enable them to deliver packages quickly and securely to customers worldwide. Direct Link's commitment to innovation and customer satisfaction has made them a trusted choice for businesses looking to expand their e-commerce operations globally.


Founded 1998
Country Sweden
Avg. delivery 1-20d

How to contact Direct Link?

If you are experiencing issues with the delivery process managed by Direct Link, please do not hesitate to contact their customer support.

Headquarters Direct Link, Helsingborg, Sweden [email protected] Phone: n/a