Digikala tracking
How to track my Digikala package?
Ordertracker provides a simple solution to track your Digikala packages. To begin, you'll need a Digikala tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Digikala package in real time.
Where can I find my Digikala tracking number?
Finding your Digikala tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Digikala package moving in the package tracking history?
Dealing with a Digikala package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Digikala or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Digikala customer service or the sender can help resolve shipping delays.
When I track my Digikala package, why does it show as "returned"?
If you're tracking your Digikala package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Digikala package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Digikala to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Digikala may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Digikala might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Digikala package is "returned" in tracking, contact the sender or Digikala customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Digikala policies and circumstances.
Why does the Digikala parcel tracking timeline indicate that my order cannot be found?
When your Digikala parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Digikala system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Digikala yet. Tracking should appear shortly.
About Digikala
Digikala is the largest online marketplace in Iran, offering a wide range of products to its customers. With a focus on electronics, fashion, home appliances, and more, Digikala has become a go-to destination for online shopping in Iran. The platform was established in 2006 and has since gained immense popularity for its reliable service and extensive product selection. Digikala is known for its efficient delivery system, ensuring that customers receive their shipments in a timely manner. With a dedicated team of 1,000+ employees, Digikala continues to provide a seamless online shopping experience for its customers.
How to contact Digikala?
If you are experiencing issues with the delivery process managed by Digikala, please do not hesitate to contact their customer support.