DHL tracking
How to track my DHL package?
Ordertracker provides a simple solution to track your DHL packages. To begin, you'll need a DHL tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your DHL package in real time.
Where can I find my DHL tracking number?
Finding your DHL tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my DHL package moving in the package tracking history?
Dealing with a DHL package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact DHL or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, DHL customer service or the sender can help resolve shipping delays.
When I track my DHL package, why does it show as "returned"?
If you're tracking your DHL package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a DHL package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead DHL to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, DHL may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, DHL might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your DHL package is "returned" in tracking, contact the sender or DHL customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on DHL policies and circumstances.
Why does the DHL parcel tracking timeline indicate that my order cannot be found?
When your DHL parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in DHL system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by DHL yet. Tracking should appear shortly.
About DHL
DHL is a global logistics company that provides international shipping and courier services. With a presence in over 220 countries and territories worldwide, DHL offers a wide range of express delivery, freight transportation, and supply chain solutions. The company is known for its reliable and efficient delivery services, catering to both individuals and businesses. DHL's extensive network and advanced tracking systems ensure timely and secure shipments across the globe.
How to contact DHL?
If you are experiencing issues with the delivery process managed by DHL, please do not hesitate to contact their customer support.
How long does it take for DHL to deliver a shipment?
DHL is known for its efficient and reliable shipping services, catering to the delivery needs of individuals and businesses across the globe. The delivery time for a shipment with DHL varies depending on several factors such as the origin and destination of the package, the chosen service level, customs clearance procedures, and any unforeseen circumstances. However, DHL strives to deliver shipments in a timely manner.
DHL offers a range of delivery options to meet diverse needs. These options include:
- DHL Express Worldwide: This service offers global express delivery, guaranteeing fast and efficient shipment delivery worldwide. DHL Express Worldwide is ideal for urgent and time-sensitive shipments, with delivery typically taking 1-3 business days for international shipments.
- DHL Express Domestic: Designed for domestic deliveries, this service ensures swift and reliable shipping within a country. Delivery times can vary but are typically within 1-3 business days, depending on the destination.
- DHL Parcel International Direct: This service is aimed at e-commerce businesses shipping internationally. DHL collects packages from the seller's location and handles the international shipping and customs clearance. Delivery times may vary based on the destination country and can range from a few days to a couple of weeks.
- DHL Economy Select: This option offers cost-effective international shipping for less time-sensitive shipments. While delivery times may not be as fast as other express services, it can still provide efficient delivery within 2-5 business days, depending on the destination.
- DHL Globalmail: Ideal for lightweight shipments sent on behalf of individuals or businesses, DHL Globalmail combines international shipping with local postal services in the destination country. Delivery times for DHL Globalmail can vary significantly, ranging from a few days up to a few weeks, depending on the destination.
DHL's shipping rates vary depending on various factors such as the weight and dimensions of the package, the origin, and destination countries, as well as the chosen service level. As such, providing an exact cost estimate without specific shipment details is challenging. However, DHL offers several tools on their website to determine shipping costs, including online calculators and rate guides.
It is important to note that additional charges may apply for services like insurance, customs duties or taxes, remote area surcharges, and any special handling requirements. These charges are typically communicated and agreed upon before shipment processing to ensure transparency and accurate billing. For accurate pricing information, it is advisable to contact DHL directly or utilize their online tools to obtain a detailed and tailored cost estimate for your specific shipment.
What does a DHL tracking number looks like?
A DHL tracking number is a unique identification code assigned to each package or shipment being transported by DHL. The tracking number is an alphanumeric code consisting of a series of letters and numbers.
Typically, a DHL tracking number starts with a combination of letters such as "JD" or "JD" and is followed by a series of 10 digits. For example, a DHL tracking number could look something like "JD1234567890" or "JD9876543210". It is important to note that the specific format of DHL tracking numbers may vary depending on the country of origin or the type of service used.
Tracking numbers are essential for both senders and recipients to monitor the progress and whereabouts of their packages during transit. With a DHL tracking number, customers can easily track their shipments online, obtain real-time updates on the status of the package, and estimate the delivery date. This enables customers to have full visibility and peace of mind throughout the shipping process.
In addition to tracking through the DHL website, customers can also track their packages using the DHL mobile app or by contacting DHL customer service. With the tracking number, customers can access detailed information about the package's journey, including departure and arrival scans, customs clearance updates, and delivery attempts.
DHL's tracking system is designed to provide accurate and up-to-date tracking information, ensuring transparency and reliability for both domestic and international shipments. This feature allows customers to stay informed about their packages' progress, anticipate any potential delays, and make necessary arrangements accordingly. Whether it is a letter, document, or a large shipment, DHL's tracking number is an essential tool in ensuring a smooth and efficient delivery process.
More information about DHL
DHL, originally known as "Dalsey, Hillblom, and Lynn," was founded by Adrian Dalsey, Larry Hillblom, and Robert Lynn. The company initially started as a courier service, providing document delivery between San Francisco and Honolulu. Inspired by the increasing demand for international shipping, the founders soon expanded their services beyond the U.S. and established the first international express network.
In 1970, DHL introduced a revolutionary concept by launching the "door-to-door" delivery service, offering customers the convenience of sending packages directly to their recipients' addresses. This concept disrupted the traditional shipping industry, which typically relied on docks and warehouses for package pickups and drop-offs.
DHL experienced rapid growth throughout the 1970s, expanding its services to Europe, Asia, and the Pacific. By utilizing a hub-and-spoke system, the company established regional and global hubs to facilitate faster and more efficient deliveries. In 1983, DHL established an air hub in Cincinnati, Ohio, which significantly enhanced its network capabilities in the Americas.
In 1998, DHL became a wholly-owned subsidiary of Deutsche Post AG, a leading logistics company based in Germany. This acquisition provided DHL with access to a vast transportation network, allowing them to enhance their services and expand their global reach.
DHL's commitment to innovation and technological advancements has been instrumental in its success. The company was an early adopter of barcode scanning systems, GPS tracking, and automated sorting technology. These investments in cutting-edge technologies have enabled DHL to optimize its operations, improve package visibility, and enhance the overall customer experience.
DHL operates through several business units, each catering to specific segments of the logistics industry. These units include:
- DHL Express: The core business unit of DHL, focusing on international express shipping and time-definite deliveries. With an extensive global network, DHL Express serves customers in over 220 countries and territories worldwide.
- DHL Global Forwarding: This unit specializes in freight forwarding, offering end-to-end solutions for air, ocean, road, and rail transportation. DHL Global Forwarding ensures seamless movement of goods across borders, providing supply chain solutions to various industries.
- DHL Supply Chain: Dedicated to providing comprehensive contract logistics services, DHL Supply Chain offers customized solutions such as warehousing, distribution, and inventory management. This unit focuses on optimizing supply chain processes for businesses across diverse sectors.
- DHL eCommerce: Targeting the rapidly growing e-commerce industry, DHL eCommerce offers solutions for domestic and international parcel delivery, including last-mile delivery to end consumers. It supports businesses with efficient e-commerce logistics and order fulfillment services.
DHL operates in a vast number of countries, spanning all continents. With its extensive global reach, DHL has a strong presence in major economies, including the United States, China, Germany, India, Japan, the United Kingdom, Brazil, Australia, and many more.
The company's commitment to expanding its global footprint has allowed it to connect businesses and consumers worldwide, playing a vital role in facilitating global trade and logistics. Over the years, DHL has built a reputation for reliability, speed, and convenience, making it one of the world's most prominent and trusted shipping carriers.
Common shipment tracking statuses
| Status | Description |
|---|---|
| We're sorry but the delivery shipment has been delayed. We expect to deliver it on next working day. | Delivery Delayed, Expected Next Working Day |
| The delivery parcel is ready. A booking will be made and it will be delivered as soon as possible. | Parcel Ready for Delivery |
| We're sorry, but our driver was unable to locate the delivery address. | Address Not Found |
| We're sorry, but it appears that we have received the parcel from the sender. | Parcel Received From Sender |
| We're sorry, but the parcel was not found at the delivery location. Please contact the sender for more information. | Parcel Not Found At Delivery Location |
| Your parcel is waiting for collection. | Parcel Awaiting Collection |
| The parcel has been returned to the sender. Please contact them for more information. | Parcel Returned To Sender |
| A notification has been sent to you that your parcel is ready for collection at the service point. | Parcel Ready For Collection Notification Sent |
| We're sorry, but the delivery of your parcel has been delayed. Please contact the sender for more information. | Delivery Delayed, Contact Sender |
| We're sorry, but the delivery of your parcel has been delayed. We aim to deliver it on the next available day. | Delivery Delayed, Expected Next Available Day |
| We're sorry, but we couldn't find the delivery address from the information provided by the sender. | Delivery Address Not Found |
| A notification has been sent that your parcel is ready for collection at the service point. | Parcel Ready For Collection Notification Sent |
| The parcel's service point was unable to be located. | Parcel's Service Point Not Located |
| Your parcel is at the delivery location. | Parcel At Delivery Location |
| We're sorry, but the parcel was not at the delivery location. Please contact the sender for more information. | Parcel Not At Delivery Location |
| We're sorry, but we faced difficulty getting to the delivery address with the information provided by the sender. | Difficulty Finding Delivery Address |
| Your parcel is at the depot and is ready for collection. | Parcel At Depot, Ready For Collection |
| The delivery has been made to the recipient. | Delivery Completed |
| Your parcel is out for delivery. | Parcel Out For Delivery |
| We are sorry but we are having problems locating your parcel. | Parcel Not Located |