Dachser tracking
How to track my Dachser package?
Ordertracker provides a simple solution to track your Dachser packages. To begin, you'll need a Dachser tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Dachser package in real time.
Where can I find my Dachser tracking number?
Finding your Dachser tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Dachser package moving in the package tracking history?
Dealing with a Dachser package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Dachser or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Dachser customer service or the sender can help resolve shipping delays.
When I track my Dachser package, why does it show as "returned"?
If you're tracking your Dachser package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Dachser package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Dachser to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Dachser may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Dachser might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Dachser package is "returned" in tracking, contact the sender or Dachser customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Dachser policies and circumstances.
Why does the Dachser parcel tracking timeline indicate that my order cannot be found?
When your Dachser parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Dachser system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Dachser yet. Tracking should appear shortly.
About Dachser
Dachser is a global logistics provider headquartered in Germany. With over 31,000 employees and a presence in 44 countries, Dachser offers comprehensive transport and logistics solutions to various industries. The company specializes in air and sea freight, road transport, contract logistics, and supply chain management. Dachser's commitment to innovation, customer service, and sustainability has made it a trusted partner for businesses worldwide. With its extensive network and expertise, Dachser ensures efficient and reliable shipment delivery for its customers.
How to contact Dachser?
If you are experiencing issues with the delivery process managed by Dachser, please do not hesitate to contact their customer support.
Local transport and international logistics since 1930
The company started in 1930 as a small local transport business in Kempten, in southern Germany. Its founder, Thomas Dachser, laid the foundations for a company that, over the decades, has become a leading player in international transport and contract logistics. Dachser has experienced continuous growth by expanding its services and network. Its success is due to a constant commitment to providing reliable and efficient logistics solutions, as well as an ability to adapt to market changes.
Dachser's growth accelerated in the 1950s, during which the company opened numerous branches across Germany while adding international freight services by air and sea. In the following decades, Dachser established itself in the rest of Europe and then on other continents. It notably expanded its network in Asia and America by developing local subsidiaries and forming strategic partnerships. The company also diversified its offerings, creating in the 1980s a division dedicated to food logistics for the transport of fresh products under controlled temperature. In the early 2000s, Dachser continued its expansion by integrating several logistics companies in Europe and overseas, strengthening its presence in Northern Europe, Latin America, and the United States. These successive developments have made Dachser a truly global company. While growing, the company has remained family-managed and continues to invest in logistics innovation to remain competitive in an evolving global market.
Dachser transport services
Dachser's range of transport services is extensive, covering air, sea, road, and rail freight. The choice of transport mode and the nature of the service (express or standard) directly affect delivery times. Many factors such as the distance between origin and destination, the type of goods shipped, and any additional services (packaging, insurance, etc.) determine the transit time of a shipment. Dachser offers express options for urgent shipments and standard solutions for less time-sensitive shipments, in order to meet the specific needs of each client. Express delivery prioritizes speed through more direct routes, while a standard shipment offers an economical solution with a longer transport time. Delivery times can thus vary significantly depending on these parameters.
The main modes of transport offered by Dachser include:
- Air transport: Dachser offers air transport services for urgent shipments requiring fast delivery. Air transport is ideal for goods that need to travel long distances in a minimum amount of time. Dachser has a vast global network of partnerships with major airlines, ensuring efficient and reliable air freight service.
- Sea transport: For less urgent shipments requiring an economical solution, sea freight is preferred. This mode is particularly suitable for bulk or large cargoes that do not have strict time constraints. Dachser collaborates with reputable shipping companies to ensure reliable transit times and competitive rates on its sea routes.
- Road transport: Road transport relies on Dachser's extensive European network and is suitable for domestic and cross-border shipments in Europe, offering efficient connectivity between countries. Dachser operates regular or on-demand road services with a diverse fleet of vehicles capable of transporting different types of goods, ensuring great routing flexibility.
- Rail transport: Dachser also offers rail transport services as an alternative mode for exchanges between Europe and Asia. Rail freight is an interesting compromise for shipments that require a shorter time than sea and a lower cost than air. Dachser's rail solutions offer a reliable and environmentally friendly routing option for goods.
Regarding costs, Dachser's service rates depend on many parameters: distance to be covered, weight and volume of the shipment, chosen mode of transport, express or standard nature of the service, possible additional services, as well as any customs fees. Given the diversity of possible shipping configurations, Dachser generally provides personalized quotes for each request. The company works closely with its clients to offer competitive rates and complete transparency on the cost structure.
Dachser European logistics
Dachser's European Logistics division specializes in road transport across Europe. It offers efficient solutions for both full loads and groupage shipments. With an extensive network of over 400 sites across Europe, Dachser ensures smooth and timely delivery of goods throughout the continent.
Dachser air and sea logistics
Dachser's Air and Sea Logistics division handles the international transport of goods by air and sea. It offers comprehensive services for both import and export shipments, including customs clearance, cargo consolidation, and multimodal transport solutions. Thanks to strong partnerships with major airlines, shipping carriers, and agents worldwide, Dachser can offer reliable and cost-effective solutions for international supply chains. It manages freight from end to end, from pickup at the sender to final delivery, ensuring complete tracking at every stage.
Dachser contract logistics
Dachser's Contract Logistics division provides customized solutions for warehousing and distribution. Focused on supply chain optimization, this activity includes value-added services such as order preparation, inventory management, and personalized packaging. By relying on Dachser's contract logistics offering, companies can streamline their operations and improve their overall productivity. This service allows clients to focus on their core business while Dachser manages all logistics operations in the background.
Dachser's global presence
Dachser is globally established, with operations in many countries across several continents. Its international network gives it a global reach that allows it to effectively serve a diverse clientele. Here are some examples of Dachser's geographical presence:
- Germany: This is Dachser's country of origin, where the company was born and maintains a strong position. With a wide network of agencies and warehouses across Germany, Dachser offers comprehensive logistics services tailored to both domestic trade and international exchanges. Dachser's global headquarters is located in Kempten, Bavaria, highlighting the company's historical roots.
- Europe: Dachser has a network covering all of Europe, including countries such as France, Spain, Italy, the United Kingdom, among others. This pan-European coverage allows the company to provide seamless transport and logistics services across the continent. The company ensures daily connections and a dense network, serving almost all European markets.
- Americas: Dachser has a growing presence on the American continent, with operations notably in the United States, Canada, Brazil, Argentina, and Mexico. This regional presence allows Dachser to meet the varied logistics needs of companies operating in both North and Latin America. Dachser continues to develop its logistics capabilities to support its clients in these expanding markets.
- Asia-Pacific: Dachser is expanding its footprint in the dynamic Asia-Pacific region. The company is present, among others, in China, India, Thailand, Australia, and Singapore. It offers comprehensive logistics solutions facilitating exchanges within this high-growth area. This region represents a major development axis for Dachser, which continuously strengthens its network to support the growth of transpacific and intracontinental flows.
Dachser's global reach ensures its clients reliable logistics services wherever they are. With expertise gained in numerous sectors, the company stands out as a trusted partner for companies looking to optimize their supply chain efficiently and cost-effectively.
Industries served by Dachser
Dachser's offering caters to a multitude of industrial and commercial sectors. For example, the company manages logistics for the automotive industry by ensuring the delivery of spare parts to equipment manufacturers and carmakers; it serves the retail sector by delivering consumer goods to warehouses and stores; it also handles food transport, including fresh products under controlled temperature. Dachser also operates in the field of industrial goods and electronics. It can also transport sensitive goods such as pharmaceuticals or chemicals while adhering to strict safety standards. This sectoral versatility illustrates Dachser's ability to adapt its solutions to the requirements of each industry, whether it involves managing large volumes, maintaining a cold chain, or meeting tight delivery deadlines.
Dachser's reliability and quality of service
Dachser places great importance on service quality and customer satisfaction. Delivery reliability is at the heart of its operational model: the company implements rigorous control processes, from the handling of goods to final delivery. Parcels are handled with care at every stage, and Dachser offers insurance options to cover valuable shipments. Furthermore, the group invests in high-performance information systems to ensure precise tracking of shipments and proactive communication in case of unforeseen events. Thanks to these commitments, Dachser enjoys a solid reputation as a reliable and serious carrier in the logistics sector.
Dachser shipment tracking
Shipment management at Dachser relies on a unique tracking number assigned to each shipment. This tracking number, usually consisting of 10 to 20 alphanumeric characters, allows for the identification and tracking of a parcel at any time within the transport network. It may contain letters indicating the service used or the country of origin/destination, combined with numbers representing the specific shipment identifier. The exact format of this code varies depending on the service and geographic area, but in all cases, Dachser communicates the tracking number at the time of shipment pickup.
With this number, clients can track the progress of their parcel in real-time on Dachser's website or via the dedicated mobile app. By entering the tracking code, they receive detailed updates on the shipment status: date and place of pickup, transit stages (passage through sorting centers, sorting centers, etc.), possible customs operations for international shipments, current position of the parcel, and final delivery confirmation. Any significant status change, such as a delay or an unsuccessful delivery attempt, is also recorded in the tracking system to best inform shippers and recipients.
This online tracking offers complete transparency on the parcel's journey to its final destination. It is recommended to use the tracking number provided by Dachser to obtain accurate and up-to-date information, as the display and format of tracking data may vary depending on the services and software platforms used.
Dachser tracking statuses
When tracking a shipment, different status notifications inform about the parcel's progress within the Dachser network. Each status corresponds to a specific stage of routing or delivery. The table below presents some common tracking statuses and their meanings:
| Status | Description |
|---|---|
| Pending | The parcel is registered in Dachser's system but has not yet been picked up for transport. It is pending initial processing by the logistics teams |
| Picked up | The parcel has been collected by Dachser and has entered the carrier's logistics network. The shipment is therefore launched, and the parcel begins its journey through the network |
| In transit | The parcel is progressing through Dachser's network towards its final destination. It transits through various sorting centers or successive sorting centers during its journey. If the shipment is international, customs formalities may be added before continuing the routing |
| In customs clearance | The shipment is in the customs control phase: documents and goods are examined by authorities to authorize the parcel to continue its international transit |
| Out for delivery | The parcel is out for final delivery. It has been picked up by a local delivery agent and is en route to the recipient's address |
| Delivered | The parcel has been successfully delivered to the recipient. The delivery is confirmed, usually by a signature or another proof of receipt |
| Delivery failed | A delivery attempt was made but was unsuccessful. The courier could not deliver the parcel due to an impediment such as the recipient's absence or an incorrect address. The shipment remains pending new instructions: a new presentation may be scheduled, or the parcel made available for pickup, in accordance with Dachser's procedures |
| Returned to sender | The parcel could not be delivered to the recipient and is being returned to the original sender. Dachser reroutes the return shipment to the sender's address when delivery to the final recipient is impossible |
| Not found | This status indicates that no tracking information is available for the parcel. This may mean that the entered tracking number is incorrect or that the shipment has not yet been registered in Dachser's system |