Track your package

Czech Post tracking

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How to track my Czech Post package?

Ordertracker provides a simple solution to track your Czech Post packages. To begin, you'll need a Czech Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Czech Post package in real time.

Where can I find my Czech Post tracking number?

Finding your Czech Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Czech Post package moving in the package tracking history?

Dealing with a Czech Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Czech Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Czech Post customer service or the sender can help resolve shipping delays.

When I track my Czech Post package, why does it show as "returned"?

If you're tracking your Czech Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Czech Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Czech Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Czech Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Czech Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Czech Post package is "returned" in tracking, contact the sender or Czech Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Czech Post policies and circumstances.

Why does the Czech Post parcel tracking timeline indicate that my order cannot be found?

When your Czech Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Czech Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Czech Post yet. Tracking should appear shortly.

Czech Post
Company information

About Czech Post

Czech Post, also known as Česká pošta, is the national postal service provider of the Czech Republic. It offers a wide range of postal and logistics services, including domestic and international mail delivery, parcel services, and financial services. With its extensive network of post offices and distribution centers, Czech Post plays a crucial role in connecting individuals, businesses, and government institutions across the country. The company is committed to providing reliable and efficient postal services to meet the communication and logistics needs of its customers.


Founded 1992
Country Czechia
Avg. delivery 3-24d

How to contact Czech Post?

If you are experiencing issues with the delivery process managed by Czech Post, please do not hesitate to contact their customer support.

Headquarters Czech Post, Prague, Czechia [email protected] Phone: +420954292103

How long does it take for Czech Post to deliver a shipment?

Czech Post offers a range of delivery services to meet the diverse needs of its customers. The time it takes for Czech Post to deliver a shipment depends on several factors such as the type of service chosen, the destination, and any external circumstances like customs procedures or unforeseen events.

  • Standard Delivery: Czech Post provides standard delivery services for domestic and international shipments. For domestic deliveries within the Czech Republic, the estimated delivery time is usually between 1 to 3 business days. However, this can vary depending on the specific location and the volume of shipments being handled at the time.
  • Economy Delivery: For international shipments, Czech Post offers an economy delivery service that is more cost-effective but may take longer to reach its destination. The estimated delivery time for economy shipments varies based on the destination country, typically ranging from 5 to 15 business days. It is important to note that delivery times can be affected by customs clearance procedures in the receiving country.
  • Express Delivery: Czech Post also offers express delivery services for customers who require faster and more time-sensitive shipments. Express delivery ensures expedited handling and delivery of packages both domestically and internationally. The estimated delivery time for express shipments within the Czech Republic is usually between 1 to 2 business days. For international express shipments, the timeframe can range from 2 to 5 business days, depending on the destination.

It is important to consider that the estimated delivery times provided are general guidelines and can be influenced by various external factors beyond Czech Post's control. These include factors such as customs inspections, weather conditions, public holidays, or any unforeseen events that may disrupt normal operations.

As for the cost of shipping with Czech Post, it varies depending on factors such as the weight, dimensions, destination, and the selected delivery service. Czech Post offers different pricing options based on the customer's preferences and requirements. Customers can consult the official website of Czech Post or contact their local post office to obtain accurate and up-to-date information regarding pricing for specific shipments.

What does a Czech Post tracking number looks like?

A Czech Post tracking number consists of a combination of letters and numbers. It typically starts with two letters, followed by nine digits, and ends with two letters. The first letter represents the type of service used, such as R for registered mail, V for valuable parcels, or E for express parcels. The second letter indicates the country of origin, usually "CZ" for Czech Republic. The nine digits in the middle are a unique identification number assigned to each package. The final two letters may represent additional information related to the shipment or destination.

For example, a typical Czech Post tracking number could look like this: RR123456789CZ. In this example, "RR" represents registered mail, "123456789" is the unique identifier, and "CZ" indicates the country of origin as Czech Republic.

Tracking numbers are essential for customers as they allow them to monitor the progress and location of their shipments. With this tracking number, customers can easily track their packages online using Czech Post's tracking system. It provides real-time updates on the status of the shipment, including when it was dispatched, arrived at various checkpoints, and delivered to the destination. This tracking system improves the overall transparency and reliability of the shipping process for both customers and Czech Post.

More information about Czech Post

Czech Post, also known as Česká pošta, has a rich history dating back to the establishment of the postal service in the Czech lands in the early 16th century. The origins of the organization can be traced back to 1516 when Emperor Maximilian II established the first postal routes connecting Prague with various cities across the region.

Over the centuries, the postal service underwent various changes and modernizations. In 1712, the Thurn and Taxis postal system began operating in the Czech lands, bringing significant improvements to the efficiency and reliability of mail delivery. The system introduced uniform postal rates, regular mail schedules, and standardized postal routes.

After the fall of the Austrian Empire and the subsequent creation of Czechoslovakia in 1918, the postal service underwent further transformations. The Czechoslovakian Postal Administration was established, and the country's postal network expanded significantly. During the communist era, the postal service remained under state control and was an important tool for communication and control.

Following the Velvet Revolution in 1989 and the subsequent breakup of Czechoslovakia into two separate countries, the Czech and Slovak Republics, the postal service underwent a series of changes. In 1992, Czech Post emerged as an independent postal operator responsible for mail delivery within the Czech Republic.

Czech Post operates through various units and divisions to efficiently handle diverse postal services. These units include:

  • Mail and Parcel Division: This division is responsible for the core functions of Czech Post, handling traditional mail delivery services, including letters and postcards. It also manages parcel services for domestic and international destinations.
  • Financial Services Division: Czech Post provides a wide range of financial services, including banking, insurance, and payments. This division offers banking activities such as deposit accounts, loans, and money transfers. Additionally, it handles postal money orders, electronic payment services, and insurance products.
  • Retail and Post Office Network: Czech Post manages a vast network of post offices throughout the country. These offices offer various services, including postal services, financial transactions, official document handling, and other retail operations. The retail arm of Czech Post extends beyond post offices and includes partnerships with other establishments where customers can access postal services.

In terms of operating countries, Czech Post primarily focuses on domestic mail delivery within the Czech Republic. However, it also offers international postal services, connecting the Czech Republic with countries worldwide. These international services encompass mail delivery, parcel shipping, and other related services to ensure efficient communication and commerce between the Czech Republic and the rest of the world.

Common shipment tracking statuses

Status Description
The consignment was delivered. The shipment has been successfully delivered to the recipient.
The parcel was left because the recipient was not at home. The package could not be delivered as the recipient was not present at their location.
The data from delivery is now available. The information about the delivered parcel is now accessible.
The parcel will be available after it's in. The package will be ready for pickup or delivery once it is received at the designated location.
The parcel is being delivered. The shipment is currently in the process of being delivered.
The parcel is being prepared for delivery. The package is currently being sorted and readied for delivery.
The parcel is being transported to the delivery post office. The parcel is in transit towards the post office from where it will be delivered.
The parcel has left the logistics hub. The package has departed from the central sorting facility and is on its way to its next location.
The parcel is being transported. The package is in transit.
The parcel was sent for transportation. The package has been dispatched for delivery.
The receipt data about the parcel is now available. The receipt or confirmation information about the package is now accessible.
The receipt data about the parcel was available before posting. The receipt or confirmation information about the package was available even before it was sent for delivery.
An email alert was sent to the recipient. The parcel was left. The recipient received an email notification about the package being left at a specified location.
The parcel has been received for transportation in the destination country. The package has made it into the recipient country and is ready for internal transportations.
An email alert was sent to the sender, the parcel was delivered. The sender received an email notification about successful delivery of the package.
An alert for the recipient was sent, the parcel was left. The recipient received an alert about the package being left at a certain location.
An email alert was sent to the recipient, the parcel was left. The recipient received an email about their package being left at a certain location.
The package was left at the collection point. The shipment is left at a designated collection area for the recipient to pick up.
An email alert was sent to the recipient, the parcel was sent for transportation. The recipient received an email notifying that their package was in transit.
An email alert was sent to the sender, the parcel was sent for transportation. The sender received an email confirming that the parcel was dispatched and is in transit.
An email alert was sent to the sender with receipt data about the parcel. The sender got an email notification containing receipt and related details about the parcel.
An email alert for the recipient was sent, the parcel delivery date is now available. The recipient got an email notification with the information of when the parcel is expected to be delivered.
The parcel was left at the recipient's request. Per the recipient's instruction, the package was left at the specified location.
The parcel was left for mail pick up at the post office. The parcel was left at the post office for the recipient to pick-up.
The parcel was left for delivery. The package was left for the last leg of distribution to the recipient.
The parcel is being transported in the destination country. Inside the recipient's country, the parcel is now on the way.
The parcel was left because the recipient has a mailbox. The parcel was left in the recipient's mailbox.
The parcel was put into the box. The parcel has been successfully placed inside the postal box.
The recipient was alerted, the end collection time is close. The recipient was notified of the nearing end of the package pickup deadline.
An email alert was sent to the recipient, the end collection time is close. An email was sent to the recipient alerting that the time slot for collection is about to end.
The recipient was alerted, the parcel was left for delivery. The recipient was notified that their parcel was left for the final delivery process.
The recipient was alerted about the parcel delivery date. The recipient was informed about the expected delivery date of their package.
The parcel is being prepared for delivery. The package is currently being prepared for dispatch.
The parcel is being prepared for delivery, no delivery is planned today. The parcel is being readied for transportation, but no delivery will take place today.
Customs clearance in the destination country is complete. The parcel has successfully cleared customs in the recipient's country.
The parcel is being delivered. The package is in the process of being handed over to the recipient.
The parcel is ready for pickup in the destination country. In the recipient's country, the package is now ready for pickup.
The parcel was left at the house. The package was left at the recipient's residence.
The sender was alerted with a confirmation of parcel delivery. The sender was notified that the parcel was successfully delivered.
The parcel has been received for transportation. The package has been collected and is ready for further transportation.
The recipient was notified about parcel being left in the goods. The recipient received notification that their parcel was left with the rest of their mail.
The parcel was left at the foreign exchange post office. The package was left at the international postal service office.
The parcel is being prepared for customs clearance. The package is currently going through paperwork and inspection for customs authorization.
The parcel was accepted by the foreign exchange post office. The international postal service office has received the package.
The customs clearance is complete. The package has successfully passed through customs.
The parcel has been submitted for customs in the country of origin. From sender's country, the parcel has been sent for customs check before it leaves for its destination.
The parcel was returned to the sender. The package was sent back to the original sender.
The parcel was returned to the foreign exchange post office. The package was returned to the international postal service office.
The customs process has started. The procedure of checking the parcel contents by customs officials has started.
Received data from customs process for tax procedure. Data related to customs check, which would determine any duties tax, has been received.
The parcel was sent back to the sender. The parcel was not collected by the recipient within the time limit. The package was returned to the sender because the recipient did not pick it up within the designated timeframe.
The parcel was left at the post office. The package is at the post office waiting for pickup.
The parcel was directed to the post office collection point. The parcel was rerouted to a collection point at the postal service office.
The parcel is being transported to the collection point. The package is on the way to a specific collection location.
The parcel was left. The package was left at a predetermined place.
The parcel was left at the recipient's location. The package was left at the recipient's stated address.
The parcel is being transported to the post office. The package is in transit to the post office.