Track your package

Collect Plus tracking

ad-todo

How to track my Collect Plus package?

Ordertracker provides a simple solution to track your Collect Plus packages. To begin, you'll need a Collect Plus tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Collect Plus package in real time.

Where can I find my Collect Plus tracking number?

Finding your Collect Plus tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Collect Plus package moving in the package tracking history?

Dealing with a Collect Plus package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Collect Plus or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Collect Plus customer service or the sender can help resolve shipping delays.

When I track my Collect Plus package, why does it show as "returned"?

If you're tracking your Collect Plus package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Collect Plus package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Collect Plus to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Collect Plus may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Collect Plus might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Collect Plus package is "returned" in tracking, contact the sender or Collect Plus customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Collect Plus policies and circumstances.

Why does the Collect Plus parcel tracking timeline indicate that my order cannot be found?

When your Collect Plus parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Collect Plus system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Collect Plus yet. Tracking should appear shortly.

Collect Plus
Company information

About Collect Plus

Collect Plus is a UK-based parcel delivery and returns service that offers convenient and flexible options for sending and receiving packages. With a network of over 7,000 local stores, Collect Plus provides a convenient way for individuals and businesses to send and collect parcels at their own convenience. The service is known for its ease of use, reliable delivery, and competitive pricing. Whether it's sending a gift to a loved one or returning an online purchase, Collect Plus offers a hassle-free solution for all your parcel delivery needs.


Founded 2009
Country UK
Avg. delivery 1-20d

How to contact Collect Plus?

If you are experiencing issues with the delivery process managed by Collect Plus, please do not hesitate to contact their customer support.

Headquarters Collect Plus, Watford, UK [email protected] Phone: +441923601616