Track your package

CNE tracking

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How to track my CNE package?

Ordertracker provides a simple solution to track your CNE packages. To begin, you'll need a CNE tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your CNE package in real time.

Where can I find my CNE tracking number?

Finding your CNE tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my CNE package moving in the package tracking history?

Dealing with a CNE package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact CNE or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, CNE customer service or the sender can help resolve shipping delays.

When I track my CNE package, why does it show as "returned"?

If you're tracking your CNE package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a CNE package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead CNE to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, CNE may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, CNE might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your CNE package is "returned" in tracking, contact the sender or CNE customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on CNE policies and circumstances.

Why does the CNE parcel tracking timeline indicate that my order cannot be found?

When your CNE parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in CNE system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by CNE yet. Tracking should appear shortly.

CNE
Company information

About CNE

CNE is a global logistics company that provides comprehensive shipping and delivery solutions. With a strong presence in the international market, CNE offers a wide range of services including express delivery, freight forwarding, warehousing, and e-commerce logistics. Their expertise lies in efficient and reliable transportation of goods across various industries. CNE is committed to delivering exceptional customer service and ensuring timely and secure shipments.


Founded 2002
Country China
Avg. delivery 7-90d

How to contact CNE?

If you are experiencing issues with the delivery process managed by CNE, please do not hesitate to contact their customer support.

Headquarters CNE, Shanghai, China [email protected] Phone: +8602151096677

How long does it take for CNE to deliver a shipment?

CNE, also known as China Northern Airlines, is a reputable shipping carrier that offers efficient delivery services to customers around the world. The time taken for CNE to deliver a shipment primarily depends on several factors such as the origin and destination of the package, the shipping method chosen, and any customs clearance requirements. As a result, delivery times vary across different shipments and it is advisable to check with CNE or the specific shipping service provider for detailed information regarding estimated delivery times.

CNE provides a range of delivery options to cater to diverse customer needs. Some of the commonly offered delivery services include:

  • Standard Delivery: This is the most economical option where packages are transported using regular transportation and delivery networks. Although it is cost-effective, the delivery time may be longer compared to expedited services.
  • Expedited Delivery: For those who require faster shipping, CNE offers expedited delivery services. These services prioritize the transportation and processing of packages, resulting in shorter transit times.
  • Express Delivery: Ideal for urgent shipments, express delivery services ensure the fastest possible delivery. CNE partners with reliable transportation networks to guarantee swift and efficient handling of packages.
  • International Delivery: CNE specializes in international shipping and provides delivery services to destinations worldwide. Whether it's cross-border e-commerce or international trade, CNE offers various international shipping options to accommodate different requirements.

The cost of shipping with CNE depends on several factors including the weight and dimensions of the package, the shipping method selected, the pickup and delivery locations, and any additional services or features chosen. To get an accurate cost estimate, it is recommended to utilize the online shipping calculators or consult directly with CNE or their authorized agents.

It's important to note that shipping rates and delivery options may be subject to change, so it is advisable to refer to the most up-to-date information provided by CNE or their official channels for accurate pricing and delivery details.

What does a CNE tracking number looks like?

A CNE tracking number is a unique alphanumeric code that is generated by CNE to track packages throughout the shipping process. The specific format of the tracking number may vary slightly depending on the service provider and the country of origin. However, generally, a CNE tracking number consists of a combination of letters and numbers, typically ranging from 10 to 20 characters.

The tracking number typically starts with a two-letter prefix indicating the service provider or the country of origin, followed by a series of numbers and sometimes additional letters or characters. The purpose of the tracking number is to provide a unique identifier for each package, enabling customers and CNE to track the shipment's progress from pickup to delivery.

It is important to note that some CNE tracking numbers may also include a barcode or QR code for easy scanning and processing. This enhances the efficiency of package handling and helps ensure accurate tracking and delivery updates at each stage of the shipping journey.

To track a CNE package using the tracking number, customers can visit the official CNE website or use third-party tracking platforms that support CNE shipments. By entering the tracking number into the provided tracking field, users can access real-time updates, including the package's current location, transit history, and estimated delivery date.

More information about CNE

CNE, also known as China Northern Express, is a leading shipping carrier that specializes in international freight transportation and logistics services. The company was established in 2002 and has expanded rapidly over the years to become a prominent player in the shipping industry.

CNE initially served as a domestic freight forwarder, primarily operating within China. However, recognizing the growing demand for international shipping services, the company strategically transformed its operations to cater to the global market. Since then, CNE has developed into a comprehensive logistics provider, offering a wide range of freight solutions across continents.

CNE has developed several operating units to efficiently manage its diverse range of services. These units are specialized in different aspects of logistics and work collaboratively to ensure smooth operations and customer satisfaction. Some of the key operating units of CNE include:

  • International Freight Forwarding: This unit focuses on facilitating the transportation of goods across global borders. They handle various tasks such as customs clearance, documentation, shipment tracking, and overall coordination to ensure timely and secure delivery.
  • Air Cargo Services: CNE operates a dedicated division that specializes in air freight transportation. With strategic partnerships with major airlines, they offer expedited services, ensuring quick and reliable deliveries of goods worldwide.
  • Ocean Freight Services: The ocean freight unit of CNE is responsible for managing the transportation of goods via sea routes. They collaborate with major shipping lines and utilize advanced tracking systems to monitor and optimize the movement of cargo across the vast oceans.
  • Supply Chain Management: CNE recognizes the importance of an efficient and well-managed supply chain. Their supply chain management unit works closely with clients to optimize logistics operations, implementing effective inventory management, warehousing, and distribution strategies.

CNE has established a strong global presence, providing its services to a wide range of countries around the world. The company has an extensive network of agents and partners that enable it to offer seamless transportation solutions in various regions. Some of the key operating countries of CNE include:

  • China: As the company's home country, CNE has a strong foothold within China, offering comprehensive logistics services across its vast territory.
  • United States: CNE has made significant strides in the American market and has established offices and operational bases in key cities throughout the United States.
  • Europe: CNE has expanded its reach to various European countries, including the United Kingdom, Germany, France, Spain, Italy, and many others. They provide shipping services to and from these countries, serving both import and export markets.
  • Asia-Pacific: CNE has a significant presence in several countries within the Asia-Pacific region, including Japan, South Korea, Australia, Singapore, and more. They cater to the growing demand for logistics services in these dynamic economies.

It is important to note that CNE's extensive network of agents and partners allows them to provide services to numerous other countries, making them a truly global shipping carrier.

Common shipment tracking statuses

Status Description
The package has arrived at the post office. The package has reached the local post office.
The package has departed a regional destination facility. The package has left the region's main distribution center.
The package is in transit to the next facility. The package is on its way to the next shipping center.
The package has arrived at a regional destination facility. The package has reached the regional distribution center.
The package has departed a regional origin facility. The package has left the region's main shipping center.
The package has arrived at a regional origin facility. The package has reached the region's primary shipping center.
The package has been accepted at a regional origin facility. The package has been received and recognized at the main shipping center.
The package has arrived at the delivery location. The package has reached the recipient's location.
The package has been picked up from the airport. The package has been retrieved from the airport.
The package has been released from import customs. The package has been cleared from import customs clearance.
The package has arrived at the import airport. The package has reached the airport of the importing country.
The shipment has departed from the original country. The shipment has left the sender's country.
The package has departed the shipping partner's facility and the item is awaited. The package has left the shipping partner's facility and is expected at the next location.
The package has been released from export customs. The package has been cleared from export customs clearance.
The package has arrived at the export airport. The package has reached the airport of the exporting country.
The package has departed from the local facility. The package has left the local shipping center.
The package has arrived at the shipping partner's facility and the item is awaited. The package has reached the cargo partner's facility and is awaited.
The shipping partner has picked up the item and is awaiting it. The shipping partner has received the package and it is awaiting the next step.
The departure scan of the package has been completed. The package has been scanned and is ready for departure.
The shipment has been processed. The shipment has been accepted and now being processed for delivery.
Inbound scan of the package has been completed. The package has been scanned upon reaching the facility.
The package has arrived at the facility. The package has reached the distribution hub.
The package has departed the facility. The package has left the shipping facility.
The shipment has been loaded. The shipment has been loaded onto the transit vehicle.
The package has been picked up by the courier. The package has been picked up for delivery by the courier.
Parcel information has been received. The courier has received information about the parcel.
The parcel has been delivered. The parcel has reached the recipient.
The parcel is expected to be delivered during the designated time frame. The parcel is anticipated to arrive within the specified delivery window.
The parcel has reached the parcel center. The parcel has arrived at the delivery center.
The parcel has been returned to the sender. The parcel couldn't be delivered and has been sent back to the sender.
The parcel has reached the destination. The parcel has arrived at the recipient's location.
The parcel has been delivered as per the information provided. The parcel has been delivered according to the instructions provided.
The parcel could not be delivered as the recipient was unavailable. The delivery attempt was unsuccessful because the recipient was not available.
The parcel was handed over to the designated person or entity. The package was given to the specified person or entity.
The shipment has departed from the transit airport. The shipment has left the interim airport.
The package has arrived at the transit airport. The package has arrived at an intermediate airport during transit.
The item is out for delivery. The item is currently with the courier for delivery to the recipient.
The item has been processed. The item has been received and is being prepared for delivery.
The item is in transit. The item is currently on its way to its destination.
The item was released from customs and is now with the post office for processing. The item has cleared customs and is now at the post office being prepared for delivery.
The item has arrived at the import airport. The item has reached the airport in the country to which it is being imported.
The shipment has departed from the original country. The shipment has left its country of origin.
The package has departed from the facility. The package has left the distribution center.
The package has been handed over to an agent. The package has been transferred to a delivery agent.
The parcel is in the depot. The parcel is stored in the warehouse pending further action.
The recipient has been notified by mail. The recipient has been informed of the shipment via email.
The parcel could not be delivered to the address provided. The parcel delivery failed due to a problem with the delivery address.
The parcel has been dispatched to be delivered. The parcel has been sent out for delivery.
The parcel has been received at the depot. The parcel has reached the warehouse.
The parcel has been collected by the courier. The courier has picked up the parcel for delivery.
The package was delivered to a parcel locker or a similar location. The package has been delivered to a secure locker or similar location.
The item has been presented to the border services agency for customs review. The item has been given to the customs agency for inspection.
The item was delivered in the designated location or area. The item was delivered to the specified location.
The item has arrived at its delivery hub and is being prepared for delivery. The item has reached its final distribution center and is being arranged for delivery.
The item is on its way to its destination. The item is currently in transit towards the delivery address.
The item has arrived. The item has been delivered.
Departure is being arranged for the item. The item is being prepared to be sent out.
The item is out for delivery. The item is currently with the courier for delivery.
The package has departed from a regional facility. The package has left a regional distribution center.
The package has arrived at a regional facility. The package has arrived at the regional distribution center.
The delivery has been arranged and will be conducted as requested. The delivery has been organized according to your requests and will be completed as such.
The parcel is in the parcel center. The parcel is currently at the parcel center.
The parcel is in the parcel center and will be delivered once further address information is provided. The parcel is at the parcel center, it will be delivered once more address details are provided.
The shipment has been delivered, package acceptance is pending. The shipment has been delivered, it is now waiting for someone to accept it.
Departure scan is done, the package is en route to the next location. The package has been scanned upon departure and is now on its way to the next location.
The package has been processed. The package is being prepared for shipment.
The parcel could not be delivered as the recipient was away. The package was not delivered because the recipient was not present at the delivery location.
The shipment has been delivered. The shipment has been successfully delivered.
The package is in delivery. The package is currently on its way to its delivery address.
The package has been handed over at the hub. The package has been given to the main distribution center.
The shipment is in transit. The shipment is currently travelling to its destination.
The package has been shipped from the depot and is in transit. The package has been sent from the warehouse and is on its way to its destination.
Processing is in progress at the postal center. The package is currently being processed at the postal center.
We tried to deliver the parcel but it could not be delivered. It will be forwarded to a pick-up point. Delivery was attempted but was unsuccessful, the parcel will be sent to a pick-up point for the recipient to collect.
The parcel is at the delivery site that serves the address. We are preparing it for delivery. The parcel is at the delivery center that serves your address and is currently being prepared for delivery.
The parcel is transiting through our logistics platforms. It will be delivered to you as quickly as possible. The parcel is currently in transit through our distribution network, we aim to deliver it as soon as possible.
The package was left at the designated location when no one was available to pick it up. The package was left at the specified location as no one was available to receive it at the time of delivery.
Delivery may be delayed due to unforeseen circumstances. There might be a delay in the delivery due to unexpected reasons.
The shipment has been picked up by the post office. The postal service has retrieved the shipment.
The parcel has been delivered and is in the box. The parcel has been delivered and left in a secure box.
The parcel could not be delivered. Delivery attempt was unsuccessful.
The parcel could not be delivered and will be sent out for delivery the next working day. Delivery was not possible today, it will be attempted again on the next working day.
The package has been delivered at the designated location. The package has been delivered to the specified location.
The post office has received the package. The package has been received by the postal service.
Processing is in progress at the center. The package is currently being processed at the distribution center.
The package has arrived at the hub. The package has reached the main distribution hub.
The parcel has not yet arrived at the final depot. The parcel has not reached the final warehouse or distribution center yet.