CMA CGM tracking
How to track my CMA CGM package?
Ordertracker provides a simple solution to track your CMA CGM packages. To begin, you'll need a CMA CGM tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your CMA CGM package in real time.
Where can I find my CMA CGM tracking number?
Finding your CMA CGM tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my CMA CGM package moving in the package tracking history?
Dealing with a CMA CGM package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact CMA CGM or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, CMA CGM customer service or the sender can help resolve shipping delays.
When I track my CMA CGM package, why does it show as "returned"?
If you're tracking your CMA CGM package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a CMA CGM package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead CMA CGM to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, CMA CGM may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, CMA CGM might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your CMA CGM package is "returned" in tracking, contact the sender or CMA CGM customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on CMA CGM policies and circumstances.
Why does the CMA CGM parcel tracking timeline indicate that my order cannot be found?
When your CMA CGM parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in CMA CGM system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by CMA CGM yet. Tracking should appear shortly.
About CMA CGM
CMA CGM is a leading worldwide shipping group, specializing in cargo transportation and logistics. With a presence in over 160 countries, CMA CGM offers a comprehensive range of services to meet the shipping needs of businesses and individuals. The company operates a fleet of modern vessels and provides innovative solutions for container shipping, logistics, and supply chain management. CMA CGM is committed to sustainability and digitalization, continuously striving to enhance efficiency and customer satisfaction.
How to contact CMA CGM?
If you are experiencing issues with the delivery process managed by CMA CGM, please do not hesitate to contact their customer support.
How long does it take for CMA CGM to deliver a shipment?
CMA CGM offers a variety of delivery services to cater to the different needs of its customers. The time it takes for a shipment to be delivered by CMA CGM depends on various factors, such as the origin and destination of the shipment, the type of service chosen, and any unforeseen circumstances.
- Door-to-Door Delivery: This type of delivery service provided by CMA CGM ensures that the shipment is picked up from the sender's location and delivered directly to the recipient's specified address. It offers convenience and minimizes the involvement of multiple carriers.
- Port-to-Port Delivery: This service is suitable for customers who prefer to handle the transportation of their goods to and from ports themselves. CMA CGM provides reliable and efficient services to transport shipments between ports worldwide.
- Intermodal Delivery: CMA CGM also offers intermodal delivery solutions, which involve combining different modes of transportation, such as land, rail, and sea, to deliver the shipment. This service provides flexibility and optimized logistics for customers.
The delivery time for CMA CGM shipments varies depending on several factors, including distance, route congestion, customs clearance, and weather conditions. Typically, delivery times are estimated based on historical data and are provided to customers upon booking confirmation. It is important to note that unforeseen events or circumstances beyond CMA CGM's control may affect the actual delivery time.
The cost of CMA CGM's delivery services is influenced by a range of factors, including the type of service chosen, the size and weight of the shipment, the distance traveled, any additional services required, and any applicable customs duties and taxes. CMA CGM provides customers with transparent pricing and customized quotes based on their specific requirements. It is advisable to contact CMA CGM directly or consult their official website for detailed pricing information.
Overall, CMA CGM strives to provide efficient, timely, and cost-effective delivery solutions to meet the diverse needs of its customers. However, specific delivery times and costs can vary depending on the particular circumstances of each shipment.
What does a CMA CGM tracking number looks like?
A CMA CGM tracking number typically consists of 11 characters. The tracking number is a unique identifier that allows customers to track their shipments in real-time. It helps customers to locate and monitor the progress of their cargo throughout its journey. The tracking number can be obtained from CMA CGM's website, customer service, or through their online tracking system.
The format of a CMA CGM tracking number usually starts with a combination of letters followed by a series of numbers. The letters usually represent the carrier code "CMAU" for CMA CGM, followed by three letters representing the origin port code, and finally, a series of numbers that uniquely identify the specific container or shipment. For example, a tracking number could look like "CMAU1234567" or "CMAUABC123456".
With this tracking number, customers can easily access the CMA CGM website or use their mobile application to track the status of their shipment. By entering the tracking number in the tracking tool provided by CMA CGM, customers can get detailed information on the current location, estimated arrival times, and any updates or delays affecting the shipment. This tracking system ensures transparency and enhances the overall customer experience by providing real-time visibility into the movement of their cargo.
More information about CMA CGM
CMA CGM, short for Compagnie Maritime d'Affrètement (CMA) and Compagnie Générale Maritime (CGM), is a leading global shipping and logistics company based in Marseille, France. The company has a rich history that dates back to 1978, when it was established through the merger of two major French shipping companies, CMA and CGM.
CMA was created in 1978 by Jacques Saadé, a visionary entrepreneur who wanted to modernize the shipping industry. He started with just four small ships and gradually expanded the company's fleet and services. Meanwhile, CGM was a state-owned company that had a long and storied maritime history dating back to the 19th century.
In 1996, CMA and CGM merged to form CMA CGM, which quickly emerged as a key player in the global shipping industry. The merger allowed the company to capitalize on the strengths and expertise of both companies, resulting in a more competitive and efficient organization.
Over the years, CMA CGM has continued to expand its operations and strengthen its global presence through a series of acquisitions and strategic partnerships. Today, it is the fourth-largest container shipping company in the world, operating a vast network of maritime and logistics services.
CMA CGM operates through a number of business units, each specializing in various aspects of the shipping and logistics industry. These operating units allow the company to provide comprehensive and tailored solutions to its customers. Some of the key operating units of CMA CGM include:
- Ocean Freight: This is the core business unit of CMA CGM, responsible for the company's container shipping operations. It manages a fleet of modern and efficient vessels, connecting major ports around the world.
- Logistics and Supply Chain: CMA CGM offers a wide range of logistics and supply chain solutions to facilitate the efficient movement of goods. This includes services such as warehousing, customs clearance, and distribution.
- Terminal and Port Operations: CMA CGM has invested in terminal and port operations to ensure seamless handling and transshipment of cargo. The company manages and operates its own terminals in key locations globally.
- Intermodal and Door-to-Door Services: CMA CGM provides integrated intermodal solutions, combining different modes of transportation such as rail and road, to offer customers a complete door-to-door service.
- Shipping Services and Agency: CMA CGM offers comprehensive shipping services and acts as a shipping agent for various clients. This includes services such as cargo tracking, documentation, and vessel chartering.
CMA CGM has a truly global presence and operates in numerous countries around the world. The company's reach spans across all major continents, facilitating international trade and connecting businesses worldwide. While it would be impossible to list every country, some of the key operating countries for CMA CGM include:
- France: As the home country of CMA CGM, France remains an important operating base for the company. Marseille serves as its headquarters, and the company has a significant presence in other French ports as well.
- China: Given China's importance in global trade, CMA CGM has established a strong presence in various Chinese ports, including Shanghai, Ningbo, and Shenzhen.
- United States: CMA CGM has a significant presence on both the East Coast and West Coast of the United States, with operations in major ports such as New York, Los Angeles, and Charleston.
- Singapore: Singapore acts as a strategic hub for CMA CGM in the Asia-Pacific region. The company operates multiple services connecting Singapore to various destinations globally.
- India: CMA CGM has a strong presence in India, operating in major ports like Mumbai, Chennai, and Nhava Sheva, among others.
These are just a few examples, and CMA CGM operates in numerous other countries and ports, aiming to provide efficient shipping and logistics services to its customers worldwide.