Chronopost tracking
How to track my Chronopost package?
Ordertracker provides a simple solution to track your Chronopost packages. To begin, you'll need a Chronopost tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Chronopost package in real time.
Where can I find my Chronopost tracking number?
Finding your Chronopost tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Chronopost package moving in the package tracking history?
Dealing with a Chronopost package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Chronopost or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Chronopost customer service or the sender can help resolve shipping delays.
When I track my Chronopost package, why does it show as "returned"?
If you're tracking your Chronopost package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Chronopost package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Chronopost to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Chronopost may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Chronopost might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Chronopost package is "returned" in tracking, contact the sender or Chronopost customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Chronopost policies and circumstances.
Why does the Chronopost parcel tracking timeline indicate that my order cannot be found?
When your Chronopost parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Chronopost system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Chronopost yet. Tracking should appear shortly.
About Chronopost
Chronopost is a leading French express delivery company that specializes in domestic and international shipping services. With a strong focus on speed and reliability, Chronopost offers a wide range of express delivery solutions for businesses and individuals. The company is known for its efficient logistics network, advanced tracking systems, and commitment to customer satisfaction. Chronopost's services include same-day delivery, next-day delivery, and time-definite delivery options, making it a preferred choice for urgent shipments. With its extensive coverage and innovative solutions, Chronopost continues to play a vital role in the French logistics industry.
How to contact Chronopost?
If you are experiencing issues with the delivery process managed by Chronopost, please do not hesitate to contact their customer support.
How long does it take for Chronopost to deliver a shipment?
Chronopost provides various delivery options to meet the diverse needs of customers. The delivery time can vary depending on the service chosen and the destination. Here are the different types of delivery offered by Chronopost:
- Chrono Classic: This service ensures a reliable and standard next-day delivery within France. Packages are collected from the sender and delivered to the recipient's door the next working day before 6 pm.
- Chrono 13: With this service, Chronopost guarantees delivery before 1 pm the next working day between mainland France and Corsica. It is ideal for urgent shipments needing quick delivery.
- Chrono Express: Chronopost offers international express delivery to deliver packages to various countries around the world. Delivery times can vary depending on the destination, but Chrono Express ensures a fast and secure delivery service for international shipments.
- Chrono Relais: This service allows customers to drop off their package at a Chronopost pickup point for subsequent delivery to the recipient. Recipients can then collect their packages at their convenience from the chosen pickup location.
- Chrono Precise: This premium service ensures delivery on a specific date and time chosen by the sender within France. It is particularly beneficial for time-sensitive shipments requiring precise delivery coordination.
- Chrono Fresh: Designed for delivering perishable goods, Chronopost's Chrono Fresh service ensures temperature-controlled transportation to preserve the freshness of food items, flowers, or other sensitive products.
As for the cost, Chronopost's pricing structure is based on various factors such as the weight and dimensions of the package, the delivery option selected, the destination, and any additional services required (e.g., insurance, cash on delivery). To obtain an accurate cost estimate, customers can visit the Chronopost website or contact their customer service for personalized pricing details.
Please note that delivery times and costs are subject to change, and it is advisable to consult Chronopost's official website or contact their customer service for the most up-to-date information on delivery times and charges.
What does a Chronopost tracking number looks like?
A Chronopost tracking number is a unique combination of numbers and letters that allows customers to track their shipments throughout the delivery process. The tracking number format used by Chronopost varies depending on the origin and destination country, as well as the specific service used.
In general, Chronopost tracking numbers consist of 13 characters, starting with two letters, followed by nine digits, and ending with two letters. The tracking number can be found on the shipping label or receipt provided by Chronopost at the time of shipment.
For international shipments, Chronopost tracking numbers may have additional characters or be formatted differently to accommodate the requirements of the destination country's postal system. It is important to note that the tracking number may not be the same as the customer reference or invoice number, which are used for internal purposes and cannot be used to track the shipment.
Customers can use the Chronopost website or mobile app to enter their tracking number and receive real-time updates on the status and location of their package. This tracking information typically includes details such as the date and time of each scan, as well as any delivery or attempted delivery notifications. It allows customers to stay informed about the progress of their shipment and anticipate its arrival.
In case of any difficulties or questions regarding the tracking number, customers can contact Chronopost's customer service for assistance.
More information about Chronopost
Chronopost is a leading international express shipping carrier that specializes in quick and efficient delivery services. Established in 1985, Chronopost started as a subsidiary of La Poste, the national postal service of France. Originally focused on domestic express delivery within France, Chronopost quickly expanded its operations to include international shipping and distribution services.
In its early years, Chronopost positioned itself as a premier provider of time-sensitive deliveries, catering to both businesses and individuals. With a strong emphasis on speed and reliability, Chronopost gained a reputation for delivering packages and documents securely and on time. This success allowed the company to grow rapidly and become a major player in the global shipping industry.
Chronopost operates through a network of regional subsidiaries and branches in various countries around the world. These operating units work together to facilitate both domestic and international shipments, ensuring seamless delivery processes across borders. While Chronopost primarily originated in France, it has expanded its presence in several countries, establishing a wide-reaching delivery network.
Chronopost's operating countries are spread across Europe, serving more than 230 destination countries and territories worldwide. Its core market remains within Europe, with extensive coverage in France, Germany, Spain, the United Kingdom, Italy, and Belgium. The company also has a strong presence in other parts of the world, including the United States, Canada, China, and the Asia-Pacific region.
Chronopost's international reach has been further strengthened through strategic partnerships and alliances with other prominent shipping carriers. These alliances enable Chronopost to provide comprehensive shipping solutions, ensuring efficient and reliable delivery of packages to virtually every corner of the globe.
Overall, Chronopost's extensive operating units and presence in multiple countries allow it to offer a wide range of shipping services, making it a reliable choice for both domestic and international shipments.
Common shipment tracking statuses
| Status | Description |
|---|---|
| Recipient has been informed via email. | The recipient has been notified about the shipment via email. |
| Shipment is out for delivery. | The shipment has left the facility and is on its way to the delivery address. |
| Outbound linehaul has been scanned. | The shipment has been scanned and registered for outbound delivery. |
| Departure to the final destination has taken place. | The shipment has left for the final delivery location. |
| Shipment is currently in transit. | The shipment is currently en route to its destination. |
| Package has arrived at the collection point. | The package has been delivered to the pickup location. |
| Shipment is ready for delivery. | The shipment is prepared and ready to be delivered. |
| Delivery of the shipment is currently in progress. | The shipment is currently being delivered. |
| The parcel is ready to process the next air departure or routing. | The parcel is ready for the next stage of air transport. |
| Shipment is ready to be shipped. | The shipment is packed and ready for dispatch. |
| The recipient's package is being processed. | The recipient's package is currently being prepared for shipment. |
| Delivery has taken place. | The package has been delivered. |
| Delivery is scheduled for the next available time. | The package will be delivered at the next possible time slot. |
| Awaiting a new delivery time. | Waiting for a new delivery schedule. |
| Delivery was attempted at the address, but package had to be retained. | A delivery attempt was made, but the package could not be delivered and was held back. |
| Services shipment is ready to be shipped. | The ordered services shipment is ready for delivery. |
| The shipment has been returned to the sender. | The shipment has been sent back to the original sender. |
| Parcel delivery was unsuccessful due to an issue with the address. | The package could not be delivered due to problems with the delivery address. |
| Parcel is currently in transit. | The package is currently moving towards its destination. |
| Shipment has been handed over to the shipper. | The package has been given to the shipping carrier. |
| Parcel has been registered at the post office. | The parcel has been logged into the postal system. |
| Parcel was not delivered. | The parcel could not be delivered. |
| Package has been sorted at the delivery location. | The package has been organized and sorted at the delivery site. |
| Shipment is currently in transit. | The shipment is presently en route to its destination. |
| Location scan was completed, departure to final destination is next. | The location scan of the package is complete, it will next leave for its final destination. |
| Parcel is ready for processing next air departure or routing after location scan. | The package is ready for the next phase of air transportation following a location scan. |
| Arrival at outbound gateway has occurred. | The package has reached the outbound gateway. |
| Package is being sorted at the departure depot. | The package is currently being sorted at the dispatch depot. |
| Shipment has been delayed during transit. | The shipment's delivery has been delayed while it was in transit. |
| Package is available at the collection point. | The package can be picked up at the designated location. |
| Package is being forwarded to the distribution depot after sorting. | After being sorted, the package is being sent to the distribution depot. |
| Delivery instructions have been received. | Instructions for delivery have been received. |
| Recipient has been informed via our notification service. | The recipient got a notification about the shipment through the notification service. |
| Message has been sent via email. | An email about the shipment has been sent. |
| Parcel has been processed at the post office. | The parcel has been logged and prepared for shipment at the post office. |
| Delivery to the recipient has been completed. | The package has been successfully delivered to the recipient. |