China Post tracking
How to track my China Post package?
Ordertracker provides a simple solution to track your China Post packages. To begin, you'll need a China Post tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your China Post package in real time.
Where can I find my China Post tracking number?
Finding your China Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my China Post package moving in the package tracking history?
Dealing with a China Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact China Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, China Post customer service or the sender can help resolve shipping delays.
When I track my China Post package, why does it show as "returned"?
If you're tracking your China Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a China Post package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead China Post to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, China Post may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, China Post might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your China Post package is "returned" in tracking, contact the sender or China Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on China Post policies and circumstances.
Why does the China Post parcel tracking timeline indicate that my order cannot be found?
When your China Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in China Post system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by China Post yet. Tracking should appear shortly.
About China Post
China Post, officially known as China Post Group Corporation, is the state-owned postal and courier service provider of the People's Republic of China. It serves as the official postal service for both domestic and international mail and packages. Established in 1949, China Post has evolved to offer a wide range of postal, logistics, and financial services. China Post's expansive reach, combined with its diverse portfolio of services, has made it an essential component of China's communication, logistics, and financial infrastructure. The company's status as a state-owned enterprise reflects its role in supporting the nation's postal needs and broader economic activities.
How to contact China Post?
If you are experiencing issues with the delivery process managed by China Post, please do not hesitate to contact their customer support.
How long does it take for China Post to deliver a shipment?
China Post offers various delivery options depending on the type of shipment and the destination. The delivery time can vary significantly based on these factors. Here are some general estimates:
Domestic Delivery: For domestic shipments within China, China Post offers several services. The most commonly used one is the EMS (Express Mail Service), which provides fast and reliable delivery within 1-3 business days for most major cities. However, for remote areas or less populated regions, delivery may take slightly longer, typically around 3-5 business days.
International Delivery: When it comes to international shipments, the delivery time primarily depends on the destination country. China Post offers various services in this regard as well, including:
- China Post Registered Air Mail: This is a cost-effective option for sending small packages internationally. The delivery time for this service usually ranges from 10 to 30 business days, depending on the destination.
- China Post EMS: This service provides faster international delivery and is ideal for time-sensitive shipments. The delivery time typically ranges from 7 to 15 business days, depending on the destination.
- China Post ePacket: This service is available for selected countries and is specifically designed for lightweight and low-value products. The delivery time for ePacket is generally shorter than regular mail, taking around 7-20 business days.
- China Post SAL (Surface Air Lifted): This option is suitable for larger and heavier packages. Although it is slower compared to the other services, SAL provides an economical way to send shipments to international destinations. Delivery time can range from several weeks up to a few months, depending on the destination country.
Please note that the aforementioned delivery times are estimates and could be subject to delays due to customs procedures, weather conditions, and other unforeseen circumstances.
Regarding the cost of shipping, China Post's pricing depends on various factors such as the weight, size, destination, and chosen delivery service. The costs are generally calculated based on a combination of these factors. Customers can refer to the official China Post website or contact their local post office for specific pricing details. It's also important to note that additional charges, such as customs fees and taxes, may apply when shipping internationally.
What does a China Post tracking number looks like?
A China Post tracking number is a unique identifier assigned to each shipment by China Post, enabling customers to track their packages throughout the shipping process. The tracking number typically consists of a combination of letters and numbers.
China Post uses different formats for tracking numbers depending on the type of service used. For international shipments, the tracking number generally begins with two letters, followed by nine digits, and ends with two letters. These letters typically indicate the type of service, such as "CP" for China Post Air Mail or "EE" for EMS (Express Mail Service).
Domestic tracking numbers within China are formatted differently. They usually consist of 13 digits or a combination of letters and numbers, depending on the service used. In some cases, the tracking number may start with a letter followed by nine digits and end with a letter, indicating specific service categories like registered air mail or surface mail.
It is important to note that tracking numbers are unique to each individual package or shipment, allowing customers to easily monitor the progress and location of their items during transit. By using this tracking number, recipients can access real-time tracking information and updates on the China Post website or through third-party tracking services.
More information about China Post
China Post is the official postal service provider in the People's Republic of China. It has a long and rich history tracing back to ancient times. The earliest form of postal service in China can be dated back to the Qin Dynasty (221-206 BC), where it was primarily used for government communication. However, it wasn't until the 19th century that a more organized postal system was established.
In 1896, during the Qing Dynasty, China Post was formally established as a government department called the Imperial Chinese Post. It operated under the Ministry of Posts and Communications and was responsible for providing mail services throughout the country. During this period, numerous post offices and postal routes were established, facilitating the movement of mail and connecting different regions of China.
After the establishment of the Republic of China in 1912, the postal service underwent further reforms and improvements. The name was changed to the Chinese Post Office, and efforts were made to modernize the system and expand its reach. However, due to the political turmoil and conflicts that plagued China during the early 20th century, the postal service faced several challenges and interruptions.
Following the establishment of the People's Republic of China in 1949, China Post underwent significant restructuring. It became a state-owned enterprise and was reorganized into separate operating units to better manage the postal services. These units included the China Post Group Corporation, China Postal Savings Bank, and China Postal Express & Logistics Co., Ltd.
China Post operates through the following units:
- China Post Group Corporation: It is the core operating unit responsible for overseeing the overall management and development of the postal services in China. This unit handles mail processing, delivery, and other postal operations.
- China Postal Savings Bank: This unit focuses on providing financial services, including savings accounts, loans, and remittance services. It operates as a subsidiary of China Post and has an extensive network of branches throughout China.
- China Postal Express & Logistics Co., Ltd.: This unit specializes in express delivery and logistics services. It provides domestic and international courier services, freight transportation, warehousing, and supply chain management solutions.
China Post primarily operates within mainland China, serving both urban and rural areas. It has an extensive network of post offices, with thousands of locations spread across the country. In addition to domestic services, China Post also offers international mail and package delivery to numerous countries worldwide. It has established partnerships with various postal organizations globally to facilitate efficient cross-border mail and parcel transportation.
The specific number of operating units and countries may change over time due to organizational restructuring and evolving business strategies.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The package has arrived at its destination. | Your package has reached its final destination |
| The flight has departed. | The flight carrying your package has left the airport |
| The carrier has received the package. | The delivery service has received your package from the sender |
| The package has been handed over to the carrier. | Your package has been given to the delivery service for transport |
| The package has departed from the regional sorting center. | Your package has left the regional sorting center and is on its way to the next location |
| The package has arrived at the regional sorting center. | Your package has reached the regional sorting center |
| The package has been dispatched from the office exchange. | Your package has left the postal office and is in transit |
| The package has departed from the local sorting center. | Your package has left the local sorting center and is in transit |
| The package has been received. | Your package has been received by the delivery service |
| The package is out for delivery. | Your package is currently being delivered to the final destination |
| The package is out of the warehouse. | Your package has left the warehouse and is on its way to the next location |
| The package is scheduled for delivery. | Your package is scheduled to be delivered soon |
| The package has arrived at the delivery office. | Your package is at the local delivery office, ready for delivery |
| The package has arrived at the transit sorting center. | Your package has arrived at a temporary location for sorting before further shipment |
| The package has departed from the transit sorting center. | Your package has left the sorting center and is on its way to the next location |
| The item has been presented to customs. | Your package is being examined by customs officials |
| The package has arrived at the processing center. | Your package has reached the place where it will be processed for delivery |
| The package has been handed over. | Your package has been passed on to another party for further handling |
| The item has been returned from customs. | Your package has been released by customs and is ready for further shipment |
| The package has departed from the international sorting center. | Your package has left the international sorting center and is in transit |
| The package is transiting via the transit airport. | Your package is temporarily at an airport as it travels towards its final destination |
| The item is being held at the delivery office. | Your package is currently at the delivery office, waiting to be sent out for delivery |
| The item is being held in customs. | Your package is being held by customs for inspection or payment of duties |
| The package has arrived at the pickup depot. | Your package is at the pickup location and ready to be collected |
| Customs has released the package. | Customs has finished inspecting your package and has released it for further shipment |
| The package has departed from the processing center. | Your package has left the processing center and is on its way |
| The package has departed from the office exchange. | Your package has left the postal office exchange and is in transit |
| The package has arrived at the office exchange. | Your package is at the postal office exchange awaiting further handling |
| The clearance is completed. | The necessary clearance for your package is completed |
| The flight has arrived. | The flight carrying your package has reached its destination |
| The package is held in import customs. | Your package is being held by customs for inspection or payment of import duties |
| The item is being held at the office exchange. | Your package is at the postal office exchange and is waiting to be processed |
| The package has been released from customs. | Your package has been released by customs and is ready for shipment |
| Payment is being awaited for the package. | Payment for the shipment of your package is currently awaited |
| The package has been handed over to the airlines. | Your package has been given to the airline for transport |
| Customs clearance has been completed. | Your package has completed the necessary customs procedures and has been approved for shipment |
| Customs clearance has been processed. | The necessary customs procedures for your package are completed and it has been processed |
| The item has been created. | The delivery detail of the shipment has been created |
| Waiting for the cargo declaration from the respective party. | The delivery service is waiting for the sender to declare the contents of the package |
| Waiting for the customs declaration from the respective party. | The delivery service is waiting for a customs declaration from the sender or receiver of the package |
| Re-routing to the processing center. | Your package is being routed to another processing center |
| The package has been returned to the post office. | Your package has been sent back to the original post office |
| Package has departed from it's current location. | Your package has left its current location and is on its way to the next |
| The package is awaiting collection. | Your package is ready to be collected by the recipient |