Canpar tracking
How to track my Canpar package?
Ordertracker provides a simple solution to track your Canpar packages. To begin, you'll need a Canpar tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Canpar package in real time.
Where can I find my Canpar tracking number?
Finding your Canpar tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Canpar package moving in the package tracking history?
Dealing with a Canpar package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Canpar or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Canpar customer service or the sender can help resolve shipping delays.
When I track my Canpar package, why does it show as "returned"?
If you're tracking your Canpar package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Canpar package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Canpar to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Canpar may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Canpar might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Canpar package is "returned" in tracking, contact the sender or Canpar customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Canpar policies and circumstances.
Why does the Canpar parcel tracking timeline indicate that my order cannot be found?
When your Canpar parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Canpar system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Canpar yet. Tracking should appear shortly.
About Canpar
Canpar is a leading Canadian courier and parcel delivery service provider. With a strong presence in the Canadian market, Canpar offers reliable and efficient shipping solutions for both domestic and international shipments. The company is known for its extensive network of distribution centers and its commitment to providing exceptional customer service. Canpar's dedication to innovation and technology ensures timely deliveries and real-time tracking for its customers. With a focus on speed, reliability, and affordability, Canpar is a trusted choice for businesses and individuals looking for reliable shipping services in Canada.
How to contact Canpar?
If you are experiencing issues with the delivery process managed by Canpar, please do not hesitate to contact their customer support.
Parcel delivery in Canada since 1976
Canpar Courier, commercially known as Canpar Express, is a Canadian company specializing in parcel delivery. The company's name, Canpar, is an abbreviation of "Canadian Parcel," reflecting its initial focus on parcel transportation in Canada. Founded in 1976 by John Cyopeck, the company initially concentrated on the small parcel market in Ontario and Quebec. Faced with the growing demand for efficient and affordable courier services, Canpar quickly expanded its reach nationwide. Over the decades, the company has developed a solid infrastructure and a network covering all of Canada, becoming one of the leaders in the parcel delivery sector in the country.
A major milestone in its development was its acquisition in 2002 by the TFI International group (known at the time as TransForce). This integration into a large transport and logistics group brought Canpar additional resources and better integration of its distribution network. With a team of over 1,700 employees and a fleet of more than 1,000 vehicles, Canpar Courier continues to strengthen its presence in the Canadian market while maintaining its commitment to reliable and efficient service. Its headquarters is located in Brampton, Ontario, from where it manages its operations across the country.
Canpar Courier Services
Canpar offers a comprehensive range of delivery services to meet the various shipping needs of its clientele, whether businesses or individuals. Its services are centered around several main offerings:
- Standard ground service: Canpar's standard delivery service is provided by ground across Canada. It is an economical option suitable for most shipments, with transit times of a few business days depending on the distance. This door-to-door service covers both urban and rural areas, although very remote regions may require slightly longer transit times. Ranging from small envelopes to large parcels, this service supports a wide array of shipment formats.
- Express services: For urgent shipments requiring accelerated arrival, Canpar offers express solutions. These options, including Canpar Express and Canpar Select services, guarantee priority deliveries in the shortest possible time. For example, the Canpar Select formula comes in several versions (such as Select Letter for documents, Select Pak for small bulky items or thick documents, and Select Parcel for larger parcels), each version being adapted to the type of shipment to ensure safe and fast shipping. All express services include real-time shipment tracking. The Select Parcel service allows, for example, the shipment of parcels weighing up to 75 pounds (approximately 34 kg) per piece.
- International deliveries: Although Canpar focuses its activity on the Canadian domestic market, the company also offers international shipping services through agreements with logistics partners. Canpar enables the shipment of parcels to the United States and over 215 countries worldwide. Delivery times for international shipments vary depending on the destination and the relay carrier involved. It is advisable to contact Canpar directly or consult their website for precise information on each international destination. Note that for shipments to the United States, Canpar offers an expedited option (for example, Canpar Select United States) allowing a parcel to be shipped across the border in priority mode from major Canadian cities. All international shipments also benefit from full tracking to the final destination.
Additionally, Canpar offers in certain areas a Saturday delivery service, available upon prior request from the sender. This exceptional service, offered only for specific postal codes, provides increased flexibility when receiving a parcel is required during the weekend.
Canpar Courier Solutions for Businesses and E-commerce
Aware of the specific needs of businesses, Canpar Courier offers tailored logistics solutions for commercial clients and e-merchants. For the e-commerce sector in particular, Canpar has developed integrated offers facilitating the management of high-volume shipments. This includes warehousing and order processing services (product preparation and packaging), real-time parcel tracking, as well as technological integrations allowing the connection of the Canpar platform to online sales sites or companies' order management systems. These solutions help online retailers streamline their shipping operations, ensuring fast and reliable delivery to end customers. Furthermore, Canpar offers businesses daily parcel pickup options, customer accounts with volume-based pricing, and dedicated support via customer service representatives to optimize the logistical efficiency of each professional client.
Moreover, the company provides an online portal (MyCanpar) grouping various practical tools for shippers: transit time calculator, shipping rate estimation, scheduling of shipment pickups, creation of return labels, proactive notifications (email or SMS), etc. These digital features facilitate the daily management of shipments and provide more transparency and control to both professional and individual clients.
Canpar Courier Infrastructure and Network
To ensure extensive coverage and efficient deliveries, Canpar relies on a robust logistics infrastructure. The company operates around sixty terminals and sorting centers strategically distributed across Canada. The main sorting facilities are located in major urban centers such as Toronto (Ontario), Montreal (Quebec), and Vancouver (British Columbia), allowing for the processing of a large volume of parcels and their rapid routing to their final destination. Thanks to its belonging to a national group, Canpar has one of the densest ground networks in the country, interconnecting the provinces from coast to coast. Its transport fleet consists of heavy trucks to transport shipments between sorting centers (long distances) and lighter utility vehicles to ensure the "last mile" delivery to recipients.
In addition to its operational centers, Canpar provides its clients with over 800 drop-off and collection points called "SMARTSpot," scattered across the country. These service points, often located in convenience stores or easily accessible places, offer customers the possibility to drop off prepaid parcels or pick up their missed shipments at a convenient location. The existence of this vast parcel relay network enhances delivery flexibility, especially for recipients who cannot be present at their address during the courier's visit.
Canpar Courier National Operational Model
Canpar Courier primarily operates according to a hub-and-spoke distribution model, optimized for national shipments. Specifically, locally collected parcels are transported to regional sorting centers or a central terminal where they are sorted, then redirected to the distribution center closest to the final destination. This step-by-step transport system allows for effective coverage of the entire Canadian territory. Canpar thus serves the ten provinces of Canada and the three territories, ensuring a presence even in the most remote areas through ground connections and collaborations with regional carriers when necessary.
By focusing on the national market, Canpar has been able to develop particular expertise in domestic logistics. The company offers competitive delivery times on its ground shipments and maintains a high level of reliability in its routing. Although it does not have its own operations outside of Canada, Canpar supports its clients with international shipping needs by relying on trusted partners for the portion of the journey outside its network. This allows it to offer continuity of service for cross-border shipments (notably to the United States) while keeping the focus on excellence in its service at the Canadian scale.
Canpar Courier Shipping and Delivery Process
The process of shipping a parcel with Canpar Courier follows well-defined steps to ensure secure handling and optimal routing. It all starts with the collection of the parcel: either the sender drops off their package at a Canpar service point (terminal counter or SmartSpot relay), or they schedule a pickup at their address by a Canpar driver. Once the parcel is taken in charge, it is registered in the system and a unique tracking number is assigned to it. The package is then transported to the nearest local Canpar center.
At the sorting center, the parcel is processed and directed based on its final destination. If it needs to travel long distances, it may transit through a central terminal or several intermediate sorting centers within Canpar's national network. At each step (arrival at a terminal, departure to another, etc.), tracking updates are recorded. Once the parcel reaches the final distribution center, it is entrusted to a courier for the last leg of the journey.
During the final delivery phase, the driver presents themselves at the recipient's address. If the recipient is present, the parcel is handed over, often against signature to confirm successful receipt. In case of the recipient's absence or inability to deliver (for example, incorrect address or unauthorized access), the courier usually leaves a delivery notice. The parcel is then either scheduled for a new delivery attempt or dropped off at a nearby pickup point (SmartSpot or Canpar counter), where the recipient can come to collect it. This process ensures that no parcel remains pending for too long and offers a practical solution for missed deliveries.
Canpar Courier Shipment Tracking System
Canpar Courier offers its clients a robust online tracking system, allowing them to know the status and location of a parcel in transit at any time. Each movement of the parcel within the network (pickup, sorting, departure from a center, delivery attempt, etc.) generates a status update in the tracking system. Shippers and recipients can access this information in real-time via the Canpar website by entering the tracking number associated with the shipment. The online tracking portal displays successive events, as well as the date and time they occurred, providing complete visibility on the package's journey.
In addition to online tracking, Canpar also provides a telephone customer service that can be contacted for information on the routing of a shipment. Traceability is a central element of Canpar's services, and the company continuously invests in technological improvements to offer accurate and up-to-date tracking information. Thanks to these tools, Canpar's clients can ship their parcels with confidence and transparency, being informed of the delivery's progress until its completion.
Canpar Tracking Number Format
Each shipment handled by Canpar is assigned a unique tracking number, also called a tracking barcode. This number, composed of a series of characters, allows the parcel to be identified throughout its journey. The format of Canpar tracking numbers can vary: it often appears as an uppercase letter followed by a long string of numbers. For example, a typical tracking number might look like D12345678901234567890 or W1234567890123456789012. Some tracking numbers are entirely numeric (without letters) and generally consist of between 12 and 22 digits. It is important to enter all the characters of the code correctly (respecting uppercase letters when present) for the online tracking to work properly.
The tracking number appears on the shipping label affixed to the parcel and is communicated to the sender as well as the recipient (for example, via a shipment confirmation email or a receipt). By entering this number on the Canpar website, the client can access detailed tracking information. This unique code is the cornerstone of Canpar's traceability system, ensuring that each status update is linked to the correct parcel and delivery.
Canpar Courier Today
Today, Canpar Courier stands as a key player in parcel courier services in Canada. By prioritizing a customer-centered approach, the company has maintained a high level of customer satisfaction over time. Canpar continues to invest in the modernization of its infrastructure and technologies, constantly seeking to improve the efficiency of its network and the quality of its services. Thanks to the extent of its national network, its dedicated workforce, and the support of its parent company TFI International, Canpar is able to offer reliable, fast, and secure delivery solutions across the Canadian territory. Furthermore, the company offers commercial guarantees on the reliability of its services: for example, a priority shipment delivered late or a lost parcel may result in a refund of shipping fees according to the stipulated conditions.
Whether it is an SME shipping goods daily or an individual awaiting a parcel, Canpar Courier strives to provide a professional and seamless shipping experience. Its solid experience in the delivery field, combined with its continuous adaptation to market changes, makes Canpar a provider of choice for shipping parcels throughout Canada. The rapid growth of online commerce in recent years has led to a significant increase in the number of parcels processed daily by the company. Canpar has strengthened its logistical capabilities to absorb these additional volumes while maintaining high service standards. By remaining focused on improving its operations and customer service, Canpar Courier consolidates its position as a reliable logistics partner to meet present and future parcel shipping needs.
Common Tracking Statuses
When tracking a shipment, various status messages may appear. The table below lists the main tracking statuses that Canpar may display, along with a simple explanation of each.
| Status | Description |
|---|---|
| The item has been delivered | The parcel has reached its recipient and has been successfully handed over |
| Out for delivery | The parcel is on its way to its final destination and is currently with the courier |
| The item has arrived at the delivery facility | The parcel has arrived at the local distribution center near the intended delivery address |
| The item has been sorted at the facility | The parcel has been processed and organized at the local sorting center for distribution |
| The item has arrived at the central terminal (bulk shipment) | The parcel has reached the main terminal, often after traveling in bulk with other shipments, before being redistributed to its destination |
| The item is currently at the terminal | The parcel is temporarily stored at a transit terminal awaiting the next stage of its transport |
| The item has been picked up from the sender | The parcel has been collected by Canpar directly from the sender's address |
| The item has left the central terminal by road | The parcel has left the main platform and is in transit to another center or to the destination region |
| The item is at the pickup point for collection | The parcel has been dropped off at an agreed collection point (counter or SmartSpot) and is waiting to be collected by the recipient |
| The recipient was not found | The courier was unable to deliver the parcel because the recipient was absent or unreachable at the intended address |
| Delivery delay | The shipment is experiencing a delay in its routing, which may postpone the initially estimated delivery date |
| Return to sender has been approved | A request to return the parcel to the original sender has been approved, usually due to an inability to deliver to the recipient |
| The item has been sent to the carrier for delivery | The parcel has been handed over to a delivery agent or vehicle for final distribution to the recipient |
| The item has been transferred | The parcel has been moved from one site to another, for example from one sorting center to another within the logistics network |
| The item has arrived and then left the terminal | The parcel has passed through an intermediate transit center: it arrived there and then departed towards its next stage |
| The item has been prepared for delivery | The parcel has been prepared (packaged, labeled, and ready) to be shipped or handed over to the delivery network |
| The recipient's parcel is ready | The parcel intended for the concerned client is ready to be delivered, often as part of a scheduled delivery or a client receiving a large volume of parcels |
| The recipient has pre-authorized the delivery | The recipient has given prior consent for the parcel to be delivered without a signature - for example, by authorizing a drop-off in a pre-agreed safe place |
| Sorting error | The parcel was mistakenly directed to the wrong site or route and needs to be rerouted correctly, which may cause an additional delay |
| Pickup scheduled | A request for parcel collection has been recorded in the system and a driver will come to pick up the shipment at the sender's address |
| Electronic registration completed | The details of the parcel's pickup have been electronically entered (creation of the label or waybill in the tracking system) |