Canada Post tracking
How to track my Canada Post package?
Ordertracker provides a simple solution to track your Canada Post packages. To begin, you'll need a Canada Post tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Canada Post package in real time.
Where can I find my Canada Post tracking number?
Finding your Canada Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Canada Post package moving in the package tracking history?
Dealing with a Canada Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Canada Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Canada Post customer service or the sender can help resolve shipping delays.
When I track my Canada Post package, why does it show as "returned"?
If you're tracking your Canada Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Canada Post package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Canada Post to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Canada Post may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Canada Post might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Canada Post package is "returned" in tracking, contact the sender or Canada Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Canada Post policies and circumstances.
Why does the Canada Post parcel tracking timeline indicate that my order cannot be found?
When your Canada Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Canada Post system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Canada Post yet. Tracking should appear shortly.
About Canada Post
Canada Post is the primary postal service provider in Canada, offering domestic and international mail and package delivery services. With a history dating back to 1867, Canada Post has played a crucial role in connecting Canadians and facilitating communication across the country. As a trusted and reliable service, Canada Post serves as an essential link for businesses and individuals, ensuring the efficient and secure delivery of mail and packages. With a vast network of post offices and distribution centers, Canada Post is committed to providing quality service to its customers.
How to contact Canada Post?
If you are experiencing issues with the delivery process managed by Canada Post, please do not hesitate to contact their customer support.
How long does it take for Canada Post to deliver a shipment?
Canada Post offers a variety of different delivery options to suit the needs of both individuals and businesses. The delivery time for a shipment largely depends on the type of service selected and the destination of the package. Here are the various types of delivery options provided by Canada Post:
- Regular Parcel: Regular Parcel is an economical option for shipping within Canada. The delivery time generally ranges from 2 to 9 business days, depending on the distance between the origin and destination.
- Expedited Parcel: Expedited Parcel is a faster option for domestic shipping. It provides next-day delivery within local areas and up to 2-7 business days for national shipping.
- Xpresspost: Xpresspost is a fast and reliable option for both domestic and international shipping. For domestic shipments, Xpresspost guarantees next-day or 2-day delivery depending on the destination. For international shipments, delivery times vary depending on the location, but it is generally faster than regular mail service.
- Priority: Priority is the fastest and most secure delivery service offered by Canada Post. It is available for both domestic and international shipments. Domestic Priority shipments are delivered by the next business day, while international Priority shipments take an average of 2-3 business days for major destinations.
- International Parcel Air: International Parcel Air is a cost-effective option for shipping packages internationally. The delivery time varies depending on the destination country, but it typically takes 6-10 business days for major destinations.
- International Parcel Surface: International Parcel Surface is a more economical but slower option for international shipping. This service is recommended for non-urgent shipments as it can take 4-12 weeks for delivery, depending on the destination.
- Small Packet: Small Packet offers a budget-friendly option for lightweight items with a maximum weight of 2 kg. It is available for both domestic and international shipments. Delivery times for Small Packet vary greatly depending on the destination, ranging from a few days to several weeks.
The cost of shipping with Canada Post depends on several factors including the weight, size, destination, and selected service. Generally, the heavier the package and the further the destination, the more expensive the shipping cost. Canada Post offers online tools to estimate the costs based on these factors.
To get the most accurate pricing details, individuals and businesses can use the Canada Post website or visit their local post office and provide the necessary information such as package dimensions and weight.
It's important to note that Canada Post periodically reviews and adjusts its pricing structure and service offerings, so it is advisable to check the official Canada Post website or consult with a Canada Post representative for the most up-to-date information on delivery times and costs.
What does a Canada Post tracking number looks like?
A Canada Post tracking number consists of 13 characters, usually a combination of letters and numbers. It starts with two letters, followed by nine digits, and ends with two letters again. The first letter typically represents the type of mail service used. For example, "E" is used for Expedited Parcel, "X" is used for Priority, and "C" is used for Regular Parcel. The second letter indicates the format of the tracking number, such as "9" for a standard tracking number or "0" for a reference number. The nine digits in the middle are unique to each package and serve as an identifier for tracking purposes. Canada Post tracking numbers may also include hyphens to make them easier to read, although they are not necessary when entering the number for tracking.
More information about Canada Post
Canada Post is the primary postal service provider in Canada, handling mail and parcel services for individuals and businesses across the country. It has a rich history that dates back to colonial times when mail delivery was handled by runners and couriers.
The precursor to Canada Post can be traced back to 1867 when the Canadian government established the Post Office Department as a federal agency. Initially, the postal service provided basic mail delivery services to Canadians. As the country's population grew and transportation infrastructure improved, the postal service evolved to meet the changing needs of Canadians.
In 1981, the Post Office Department was transformed into a Crown corporation, Canada Post Corporation, commonly known as Canada Post. This change allowed Canada Post to operate on a more autonomous basis and made it financially self-sustaining. Over the years, Canada Post has continued to modernize its operations to keep up with technological advancements and changing customer needs.
Today, Canada Post is a leading postal service provider, offering a wide range of services beyond traditional mail delivery. It has expanded its operations to include parcel delivery, e-commerce solutions, logistics services, and more, catering to the evolving needs of businesses and consumers in an increasingly digital world.
Canada Post operates various divisions and subsidiaries to deliver its comprehensive range of services. Some of its key operating units include:
- Canada Post Letters: This division handles the delivery of letters and essential mail services, ensuring that correspondence reaches every corner of the country promptly.
- Canada Post Parcels: With the rise of e-commerce, parcel delivery has become a significant part of Canada Post's operations. This unit specializes in handling and delivering packages for individuals and businesses.
- Purolator: Canada Post acquired Purolator, a leading Canadian courier company, Purolator operates as a separate entity within the Canada Post Group of Companies, focusing on time-definite delivery services and comprehensive logistics solutions.
- Innovapost: Innovapost is a dynamic IT solutions provider that supports Canada Post's information technology infrastructure and digital initiatives, driving innovation and efficiency across the organization.
Canada Post primarily operates within Canada, serving the entire country from coast to coast. It has an extensive network of post offices and sorting facilities strategically located across the country, ensuring efficient mail and parcel delivery even to remote areas. While Canada Post's primary focus is domestic operations, it also offers international shipping services to over 190 countries worldwide, facilitating global trade and connecting Canadian businesses with customers worldwide.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The item is out for delivery. | The parcel has left the postal facility and is currently headed towards the recipient's location |
| The item has been processed. | The parcel has been checked and sorted at a postal facility |
| The item is in transit. | The parcel is on its way to the recipient's location |
| The item has arrived. | The parcel has reached its destination |
| The item has departed. | The parcel has left its current location and is in transit |
| The item has arrived and will be presented for review. | The parcel has reached its destination and is ready for inspection |
| The international item has left its originating country and is en route to its destination. | The package has left the country it was sent from and is headed to its destination country |
| The international item has been processed in its originating country. | The package has been checked, sorted, and stamped in the country where it was sent from |
| The international item has been mailed in its originating country. | The package has been submitted at the post office in its originating country |
| The item has been delivered to the parcel locker. | The package has been dropped off in the recipient's parcel locker |
| The item has been presented to the border services agency for a customs review. | The package has been submitted for inspection by customs officials |
| The item has been released by customs and is now with the post for processing. | The package has cleared customs and has been returned to the post for further processing |
| Electronic information has been submitted by the shipper. | The sender of the package has entered the necessary information about the package electronically. |
| The item has been accepted at the post office. | The postal service has received the package from the sender |
| The item has been delivered. | The recipient has received the package |
| The shipment has been picked up at the post office. | The package has been collected from the post office |
| The item is out for delivery. | The package has been dispatched for delivery to the recipient |
| The international item has been released from customs for processing by the post office. | The international package has been cleared by customs and is now being processed by the postal service |
| The delivery may be delayed. | There might be a delay in delivering the package |
| The item has been successfully delivered. | The recipient has received the package |
| The international item is in transit to the delivery office. | The international package is en route to the delivery office |
| Customs has released the item to the post office. | Customs has cleared the package and it has been returned to the postal service |
| The item has been presented to customs. | The package has been submitted to customs for inspection |
| The item has arrived in a foreign country. | The package has reached its destination country |
| The international shipment has arrived in a foreign country. | The international package has entered its destination country |
| The international item is being forwarded to its destination country. | The international package is being shipped to its destination country |
| The item has been returned to processing, a delay is possible. | The package has been returned to the processing center and may be delayed |
| The item is available for pick up. | The recipient can come and collect the package |
| The international item has been forwarded to its destination. | The international package has been dispatched to its destination country |
| The item has arrived at the delivery office in the destination country. | The package has reached the delivery office in its destination country |
| The shipment has been received at the originating postal facility. | The package has been received by the postal service |
| The item is available for pickup at the post office. | The recipient can collect the package from the post office |
| The item is in transit to the post office. | The package is en route to the post office |
| The recipient was not available when we attempted to deliver the item. | The recipient was not present during the delivery attempt |
| The item is being returned and is scheduled for delivery next. | The package is being returned to the postal service and is scheduled for another delivery attempt |
| The item is being returned to sender's address. | The package is being sent back to the sender |
| The item has been delivered to the recipient's delivery partner. | The package has been delivered to a third party who will deliver it to the recipient |
| The delivery has been delayed till next. | The delivery has been postponed |
| The customer may experience a possible delay. | The recipient may experience a delay in receiving the package |
| The item will be delivered, more details will be provided. | The package will be delivered and more details regarding the delivery will be shared |
| The item is returned to sender, was previously out for delivery. | The package that was out for delivery has been returned to sender |
| The item is en route to customs. | The package is on its way to customs for inspection |
| The recipient was not at the provided address, the item is being returned to the sender. | The recipient was not at the given address, so the package is being sent back to sender |
| The item has been returned to the post office from customs. | The package has been returned to the postal service after being cleared by customs |
| The item is scheduled for delivery next. | The package is scheduled to be delivered during the next delivery cycle |
| The item will be delivered to the recipient's new address. | The package will be delivered to the recipient's updated address |
| The item has been accepted at the post office for return. | The returned package has been accepted at the post office |
| The item is returned, was previously out for delivery. | The package which was out for delivery has been returned to the postal service |