Track your package

Cacesa tracking

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How to track my Cacesa package?

Ordertracker provides a simple solution to track your Cacesa packages. To begin, you'll need a Cacesa tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Cacesa package in real time.

Where can I find my Cacesa tracking number?

Finding your Cacesa tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Cacesa package moving in the package tracking history?

Dealing with a Cacesa package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Cacesa or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Cacesa customer service or the sender can help resolve shipping delays.

When I track my Cacesa package, why does it show as "returned"?

If you're tracking your Cacesa package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Cacesa package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Cacesa to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Cacesa may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Cacesa might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Cacesa package is "returned" in tracking, contact the sender or Cacesa customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Cacesa policies and circumstances.

Why does the Cacesa parcel tracking timeline indicate that my order cannot be found?

When your Cacesa parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Cacesa system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Cacesa yet. Tracking should appear shortly.

Cacesa
Company information

About Cacesa

Cacesa is a shipping carrier based in Spain that provides domestic and international postal and courier services. With a focus on reliable and efficient delivery, Cacesa offers a wide range of logistics solutions to meet the needs of businesses and individuals. With a strong presence in the Spanish market, Cacesa has built a reputation for timely deliveries and excellent customer service.


Founded 1973
Country Spain
Avg. delivery 1-20d

How to contact Cacesa?

If you are experiencing issues with the delivery process managed by Cacesa, please do not hesitate to contact their customer support.

Headquarters Cacesa, Madrid, Spain [email protected] Phone: +3491746186

How long does it take for Cacesa to deliver a shipment?

Cacesa is committed to providing efficient and timely delivery services to its customers. The time it takes for Cacesa to deliver a shipment can vary depending on several factors such as the origin and destination of the shipment, the chosen shipping method, and any special requirements or circumstances involved. Typically, Cacesa strives to deliver shipments within a specified timeframe, ensuring prompt and reliable service.

Cacesa offers a range of delivery options to meet the diverse needs of its customers. Understanding that each shipment may have unique requirements, Cacesa provides various delivery methods tailored to suit different situations. These options include:

  • Standard Delivery: This is the regular delivery service offered by Cacesa, where shipments are transported using the company's standard routes and schedules. The estimated delivery time for standard delivery may vary depending on the distance between the origin and destination, usually ranging from a few days to a few weeks.
  • Express Delivery: Cacesa also provides an expedited delivery service for time-sensitive shipments. This option ensures quicker transportation and delivery, often within a shorter timeframe compared to standard delivery. Express delivery is ideal for urgent shipments that require prompt handling and delivery.
  • Same-Day Delivery: For local and immediate shipments, Cacesa offers a same-day delivery service. This option is particularly beneficial for businesses or individuals requiring urgent delivery within the same day. It caters to time-critical packages that need to be delivered promptly.

The cost of shipping with Cacesa depends on several factors, including the weight, dimensions, origin, destination, shipping method, additional services, and any applicable surcharges or fees. Cacesa provides competitive pricing options tailored to meet the specific needs of its customers.

To determine the exact cost of a shipment, individuals and businesses can request a quote from Cacesa. The quote will consider all relevant details, allowing customers to understand the pricing structure and choose the most suitable delivery option for their specific requirements. Cacesa aims to offer cost-effective solutions without compromising the quality and efficiency of its services.

When it comes to pricing, it is important to note that Cacesa may have different pricing structures for its various delivery options. Express and same-day delivery services, for example, may incur higher costs due to the expedited nature of these services. However, customers can expect value for their money, with Cacesa ensuring reliable and efficient delivery regardless of the chosen service.

By offering a variety of delivery options and considering individual shipment requirements, Cacesa aims to provide customers with flexibility, reliability, and affordability to meet their specific shipping needs.

What does a Cacesa tracking number looks like?

A Cacesa tracking number is a unique identifier assigned to each shipment that allows customers and the carrier to track and monitor the progress of a package throughout its delivery process. Cacesa tracking numbers typically consist of a combination of letters and numbers. The specific format of the tracking number may vary depending on the country of origin and destination.

In Spain, a common tracking number format used by Cacesa consists of 10 digits, where the first two digits indicate the type of service used, such as domestic or international shipments. The remaining eight digits are unique to each individual package and are used to track its movement and delivery status.

For international shipments handled by Cacesa, specific tracking numbers might vary based on the destination country. In such cases, additional letters or codes may be included in the tracking number to indicate the carrier's partner organization in the destination location. This ensures smooth coordination between multiple carriers involved in the overall delivery process.

To track a Cacesa shipment, customers can enter the tracking number provided to them on Cacesa's official website or a designated tracking portal. Once entered, they can access real-time updates on the package's location, estimated delivery time, and any significant milestones during transit. This valuable information allows customers to stay informed and plan accordingly for the expected arrival of their packages.

It is important to note that Cacesa tracking numbers are unique to each individual shipment and should not be confused with other reference numbers associated with the order or purchase. The tracking number is specifically used for tracking the physical movement of the package and provides the most up-to-date information regarding its whereabouts.

More information about Cacesa

Cacesa, short for Cargas y Cías, S.A., is a renowned shipping carrier with a rich history in the logistics industry. Founded in Spain in 1973, Cacesa has since grown into one of the leading transport and logistics companies in the country. Initially focused on domestic transportation, Cacesa steadily expanded its operations to encompass international shipping, air cargo, and various related services.

From its establishment, Cacesa has always prioritized providing efficient and reliable logistics solutions to its customers. The company's commitment to excellence in service has been a driving force behind its success. Over the years, Cacesa has continuously evolved to meet changing market demands and technological advancements, establishing itself as a trusted name in the shipping industry.

Cacesa operates through various specialized business units that cater to different aspects of the logistics chain. These units collaborate seamlessly to offer comprehensive and integrated solutions to customers. Here are some of the prominent operating units of Cacesa:

  • Transport: Cacesa's transport division handles the movement of goods across both domestic and international routes. Leveraging a diverse fleet of vehicles, including trucks and trailers, the transport unit ensures smooth and timely deliveries. With a focus on safety and efficiency, Cacesa's transport services are trusted by businesses across industries.
  • Air Cargo: Recognizing the need for expedited delivery options, Cacesa established an air freight division. This unit specializes in air cargo transport, providing fast and reliable shipping solutions for time-sensitive and high-value goods. Collaborations with major airlines and strategic partnerships enable Cacesa to seamlessly connect customers to a global network.
  • Warehousing and Distribution: Cacesa's warehousing and distribution services play a vital role in the logistics chain. Equipped with state-of-the-art facilities, the company offers secure storage, inventory management, order fulfillment, and value-added services. Efficient distribution networks ensure that goods reach their destinations promptly and in optimal condition.

While Cacesa originated in Spain, the company has expanded its footprint beyond national borders to serve customers in multiple countries. With a strong presence in Europe and an extensive global network, Cacesa operates in numerous countries across different continents. Some of the countries where Cacesa has a significant operational presence include:

  • Spain: As the company's home country, Spain remains a key market for Cacesa. The company has an extensive network of facilities and operations across various cities and regions within the country.
  • Portugal: Cacesa has established a significant presence in neighboring Portugal, offering comprehensive logistics services within the country's borders.
  • United Kingdom: The company operates in the United Kingdom, providing shipping and logistics solutions in collaboration with local partners.
  • Germany: Recognizing the importance of the German market, Cacesa has operations in Germany to meet the logistics needs of clients in this European powerhouse.
  • France: Cacesa serves customers in France with its comprehensive range of logistics services, utilizing its expertise and strong infrastructure.

In addition to the above countries, Cacesa also extends its services to other parts of Europe and collaborates with partners worldwide to ensure global reach, catering to the logistics requirements of customers across diverse industries.

Common shipment tracking statuses

Status Description
The shipment has been delivered to the sorting process. The package is being sorted for delivery.
The shipment has cleared customs via the green channel. The package passed through customs quickly without any issue.
The customs clearance process for the shipment has begun. The package has started the process of clearing customs.
The shipment has arrived at the inbound warehouse. The package has reached the warehouse.
An electronic notification has been received for the shipment. A notice for the package has been received electronically.
The shipment has been scanned at the warehouse hub. The package has been scanned at the central warehouse.
The shipment is ready to be handed over to the final delivery service. The package is ready to be delivered to its final destination.
The shipment is being transported to the final delivery service. The package is on its way to the final destination.
The shipment has been delivered to the recipient. The package has been delivered to the receiver.
The shipment has arrived at the destination post office. The package has arrived at the local post office.
The final delivery service has received the shipment. The delivery company has received the package.
The shipment has been delivered to the pick-up point. The package has been delivered to a designated pick-up point.
The recipient can now collect the shipment at the pick-up point. The receiver can now collect the package from the pick-up point.
The shipment is out for delivery. The package is on its way for delivery.
The recipient was not available at first. The receiver was not available during the first delivery attempt.
The shipment has departed from the hub. The package has left the central hub.
The parcel has left the shipping facility, check the transport information for more details. The package has left the delivery facility.
The shipment has been cleared through customs. The package has cleared customs.
The shipment is held at customs for document verification. The package is being held at customs for document checks.
Information necessary for customs clearance has been received. Customs has received necessary information to process the package.
A transit advice note has been provided for the shipment. A notification for package transit has been issued.
The shipment has departed from the destination post office. The package has left the local post office.
The recipient was not available. The receiver was not available at the time of delivery.
The shipment is expected to be delivered to the recipient's house. The package is expected to be delivered to the receiver's residence.
The sender has not received the shipment. The package has not arrived back at the sender's address.
The return process to the sender has not started. The package has not started the process of being returned.
The recipient needs to contact the sender. The receiver needs to reach out to the initial sender.
The customs document for the shipment has been uploaded. The package's custom documentation has been uploaded for review.
The shipment is held for inspection in the warehouse. The package is being held for inspection at the warehouse.
The shipment was not picked up at the post office, it will be returned to the sender. The package was not collected and will be returned.
The shipment has been returned to the warehouse. The package has returned back to the warehouse.
The shipment is held at customs for inspection. The package is held at customs for inspection.
The recipient is with the shipping service. The receiver is in contact with the delivery service.
The recipient has received the first email. The first email notice has been received by the receiver.
The recipient has received the shipment. The receiver has received the package.
An email has been sent to the recipient. An email notice has been sent to the receiver.
The shipment is delayed at customs due to document inspection. The package is delayed due to customs document inspection.
The recipient should contact the seller about the shipment. The receiver should reach out to the seller for shipment details.
The shipment is delayed at customs due to inspection. The package is delayed at customs for extra checks.
The shipment is in transit within customs. The package is on its way through customs.
The shipment has arrived at the destination hub. The package has arrived at its destination hub.
Attempt to contact the recipient on the provided number. A contact attempt has been made to the receiver.
The recipient will pick up the delivery at the specified point. The receiver will collect the package from a specified pick-up point.