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Brazil Correios tracking

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How to track my Brazil Correios package?

Ordertracker provides a simple solution to track your Brazil Correios packages. To begin, you'll need a Brazil Correios tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Brazil Correios package in real time.

Where can I find my Brazil Correios tracking number?

Finding your Brazil Correios tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Brazil Correios package moving in the package tracking history?

Dealing with a Brazil Correios package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Brazil Correios or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Brazil Correios customer service or the sender can help resolve shipping delays.

When I track my Brazil Correios package, why does it show as "returned"?

If you're tracking your Brazil Correios package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Brazil Correios package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Brazil Correios to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Brazil Correios may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Brazil Correios might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Brazil Correios package is "returned" in tracking, contact the sender or Brazil Correios customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Brazil Correios policies and circumstances.

Why does the Brazil Correios parcel tracking timeline indicate that my order cannot be found?

When your Brazil Correios parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Brazil Correios system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Brazil Correios yet. Tracking should appear shortly.

Brazil Correios
Company information

About Brazil Correios

Brazil Correios, officially known as Empresa Brasileira de Correios e Telégrafos, is the national postal service of Brazil. It provides postal, courier, and logistics services within Brazil and internationally. With a history dating back to 1663, Brazil Correios has played a crucial role in connecting people and businesses across the country. As a state-owned enterprise, it operates under the supervision of the Brazilian Ministry of Communications. Brazil Correios is committed to delivering mail and packages efficiently and securely, contributing to the communication and commerce infrastructure of Brazil.


Founded 1663
Country Brazil
Avg. delivery 3-24d

How to contact Brazil Correios?

If you are experiencing issues with the delivery process managed by Brazil Correios, please do not hesitate to contact their customer support.

Headquarters Brazil Correios, Brasília, Brazil [email protected] Phone: +5530030100

How long does it take for Brazil Correios to deliver a shipment?

Brazil Correios offers various shipping services with different delivery times. The delivery time primarily depends on the type of service chosen by the sender and the destination of the shipment. It is important to note that delivery times may vary due to factors such as distance, the nature of the goods being shipped, customs procedures, and any exceptional circumstances.

Brazil Correios provides a range of delivery options to cater to the diverse needs of customers. These options include:

  • Sedex: Sedex is Brazil Correios' express shipping service, offering fast and reliable delivery both domestically and internationally. This service prioritizes speed and provides estimated delivery times, tracking, and insurance options.
  • PAC: Short for "Serviço de Encomenda Econômica" (Economic Package Service), PAC is a more economical shipping option offered by Brazil Correios. It provides a slower delivery time compared to Sedex but is a cost-effective choice for less time-sensitive shipments.
  • ePacket: Brazil Correios also collaborates with other postal administrations to offer the ePacket service, a popular choice for lightweight shipments from Brazil to several countries. This service provides tracking and faster delivery times for small packages.
  • SEDEX 10, 12, and Hoje: For urgent deliveries within Brazil, Brazil Correios has specialized services like SEDEX 10 (delivery by 10 a.m.), SEDEX 12 (delivery by 12 p.m.), and SEDEX Hoje (same-day delivery). These services prioritize time-critical shipments and are available for select locations.
  • International Shipping: Brazil Correios facilitates international shipments through its international postal service, which connects Brazil with numerous countries worldwide. The delivery time for international shipments may vary depending on the destination country and customs clearance procedures.

The cost of shipping with Brazil Correios depends on several factors, including the weight, size, destination, and type of service selected. Each type of service has its own pricing structure based on the specific requirements. The postal carrier offers calculators and tools on its website that can help customers estimate shipping costs for different services. Additionally, the pricing structure may also include additional charges for services such as insurance, tracking, and any optional add-ons chosen by the sender.

It is important to note that the prices for shipping may change periodically due to factors such as inflation, fuel prices, and government regulations. Therefore, it is recommended to consult Brazil Correios' official website or contact their customer service for the most up-to-date pricing information.

What does a Brazil Correios tracking number looks like?

A Brazil Correios tracking number consists of 13 characters, which include both numeric and alphabetic characters. The format of the tracking number is generally a combination of two letters followed by nine digits and ending with "BR". For example, a Brazil Correios tracking number can look like "AA123456789BR". The first two letters indicate the type of postal service used, such as SE (Sedex) for express mail, PAC (Parcel) for regular parcels, or CA (Carta) for letters. The following nine digits are unique identifiers assigned to each shipment. The "BR" at the end represents the country code for Brazil, indicating that the package is being tracked through the Brazil Correios system. These tracking numbers serve as essential references to monitor the progress and location of packages throughout the shipping process. Tracking numbers enable both the sender and the recipient to track the package's journey from collection to delivery, providing transparency and peace of mind.

More information about Brazil Correios

Brazil Correios, also known as Empresa Brasileira de Correios e Telégrafos, is the national postal service of Brazil. It has a rich history that dates back to the early colonial period. The service has played a crucial role in connecting people across the vast expanse of the country, serving as a lifeline for communication and commerce.

The story of Brazil Correios started in 1663 when Portuguese King Dom João IV established the Correios-Mor, the first organized postal service in the territory that is now Brazil. Initially, it focused on delivering mail for the Portuguese Crown, facilitating communication between the colonial administration and European powers. Over time, it expanded its operations to include the general public and extended its reach across the vast Brazilian territory.

In the 19th century, Brazil underwent rapid industrialization and urbanization, leading to an increased demand for efficient postal services. It was during this period that Brazil Correios witnessed significant development, adopting new technologies such as the telegraph to enhance communication capabilities. The organization played a critical role in facilitating economic development by enabling the exchange of goods, letters, and information across the country.

In the 20th century, Brazil Correios continued to evolve. It adapted to changes in communication technologies, including the introduction of telephones and later the internet. The service expanded its offerings to include money transfer services, financial services, express delivery, and e-commerce logistics. Today, Brazil Correios remains a vital institution in Brazil, serving millions of people, businesses, and government agencies across the nation.

Brazil Correios operates through various units to effectively serve the diverse needs of its customers. Some of the key operating units of Brazil Correios include:

  • Postal Services: This unit focuses on the traditional mail delivery services, including letters, postcards, parcels, and registered mail. It ensures the secure and timely delivery of mail within Brazil and internationally.
  • Express and Logistics: Brazil Correios has a dedicated express and logistics division that handles time-sensitive shipments and offers advanced logistics solutions for businesses. They provide services such as overnight delivery, courier services, and customized logistics options.
  • Financial Services: Brazil Correios also provides various financial services to the public, including money transfer services, banking services, and payment solutions. These services enable individuals and businesses to conduct financial transactions reliably and conveniently.

As for the operating countries, Brazil Correios primarily operates within Brazil itself. The extensive network of post offices and distribution centers ensures nationwide coverage, reaching even the most remote regions of the country. While the focus is primarily on domestic operations, Brazil Correios has international partnerships and agreements with postal services worldwide to facilitate international mail and package delivery. It maintains connections with numerous countries, allowing for the exchange of postal items efficiently.

Common shipment tracking statuses

Status Description
The object has been delivered to the recipient. The shipment has been received by the recipient.
The object has left for delivery to the recipient. The shipment is on its way to the recipient.
The object is in transit, please wait. The shipment is currently being transported.
The customs inspection has been completed. The shipment passed through customs successfully.
The object has been received at the post office. The shipment is at the post office and ready for collection.
The object has been posted. The shipment has been sent by the sender.
The object will be delivered in real time. The shipment will be delivered immediately upon arrival.
The object is on the delivery route, please wait for it to be delivered in real time. The shipment is in the process of being delivered.
The object is waiting for pickup at the designated address, the recipient or an authorized person needs to present the necessary documentation. The shipment is ready for pickup and requires identification.
The object has been received at the distribution unit, it will be delivered next. The shipment is at the distribution center and will be delivered soon.
The object is en route, we apologize for any delays, please wait. The shipment is on its way but experiencing delays.