Track your package

Bpost tracking

How to track my Bpost package?

Ordertracker provides a simple solution to track your Bpost packages. To begin, you'll need a Bpost tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Bpost package in real time.

Where can I find my Bpost tracking number?

Finding your Bpost tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Bpost package moving in the package tracking history?

Dealing with a Bpost package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Bpost or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Bpost customer service or the sender can help resolve shipping delays.

When I track my Bpost package, why does it show as "returned"?

If you're tracking your Bpost package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Bpost package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Bpost to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Bpost may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Bpost might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Bpost package is "returned" in tracking, contact the sender or Bpost customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Bpost policies and circumstances.

Why does the Bpost parcel tracking timeline indicate that my order cannot be found?

When your Bpost parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Bpost system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Bpost yet. Tracking should appear shortly.

About Bpost

Bpost is the Belgian national postal service provider, offering a wide range of mail and parcel services. With a history dating back to 1830, Bpost has established itself as a reliable and efficient postal operator in Belgium. The company operates a vast network of post offices and delivery points, ensuring convenient access for customers across the country. Bpost is committed to providing high-quality services, innovative solutions, and sustainable practices to meet the evolving needs of individuals and businesses in Belgium and beyond.

Founded 1830

Country Belgium

Avg. delivery 1-20d

How to contact Bpost?

If you are experiencing issues with the delivery process managed by Bpost, please do not hesitate to contact their customer support.

Headquarters Bpost, Brussels, Belgium [email protected] Phone: +3222012345

How long does it take for Bpost to deliver a shipment?

The delivery time for Bpost shipments can vary depending on several factors such as the destination, the service level selected, customs processing, and any unforeseen circumstances. Generally, Bpost provides domestic and international shipping services with different delivery timelines. For domestic deliveries within Belgium, Bpost typically delivers packages within 1-2 business days. Meanwhile, international shipments may take longer and can vary depending on the destination country and the chosen service level.

Bpost offers a range of delivery services tailored to meet the specific needs of its customers. These services include:

Standard Delivery: Bpost's standard delivery option is the most commonly used service, offering reliable shipment delivery at an affordable cost. This service is suitable for both domestic and international shipments and provides a balance between speed and cost-efficiency.
Express Delivery: For customers requiring expedited delivery, Bpost's express service ensures fast and reliable shipment delivery within the shortest possible time frame. This service is ideal for urgent shipments and offers a faster delivery timeline compared to standard delivery.
PUDO Collection Points: Bpost offers a convenient alternative for customers who may not be available to receive their shipments at home or office addresses. Through its PUDO (Pick-Up & Delivery) service, Bpost provides a network of collection points located at various retail stores and other designated locations. Customers can choose the most convenient collection point to pick up their parcels at their preferred time. This option offers flexibility and ease of delivery for customers.

The cost of shipping with Bpost varies depending on various factors, including package weight, dimensions, destination, service level chosen, and any additional services or features required. Bpost calculates shipping charges based on these factors and provides customers with an accurate quote during the booking process. It is important to note that Bpost offers competitive pricing for its services and provides transparent pricing information to its customers. To obtain specific pricing details, it is advisable to consult Bpost's official website or directly contact their customer support.

Overall, Bpost strives to provide efficient and reliable delivery services across a range of service options while offering competitive and transparent pricing for its customers.

What does a Bpost tracking number looks like?

A Bpost tracking number consists of a combination of letters and numbers. The exact format of the tracking number may vary depending on the type of service used.

For national shipments within Belgium, the tracking number typically starts with the letters "BX" followed by a series of numbers. The length of the tracking number can range from 13 to 20 characters.

For international shipments, the tracking number usually starts with the letters "R" or "C" followed by a combination of letters and numbers. The length of the tracking number can also vary between 9 and 20 characters.

It is important to note that the tracking number is unique to each parcel and is used to track and trace the journey of the shipment from the sender to the recipient. By entering the tracking number on the Bpost website or using their mobile app, customers can easily monitor the progress and location of their package in real-time.

More information about Bpost

Bpost, also known as the Belgian Post Group, has a rich history that dates back to 1830 when the Belgian National Postal Service was established. Over the years, the organization has evolved and undergone various transformations to become the modern postal and shipping carrier we know today.

The foundations of Bpost were laid in 1992 when La Poste Belge, the national postal operator, was split into separate entities to separate its postal and banking operations. This led to the creation of Bpost, which became responsible for providing postal services within Belgium.

In 2005, Bpost underwent another significant change as it merged with De Post-La Poste, the other Belgian postal operator, to form what is now known as Bpost SA/NV. This merge aimed to streamline operations and enhance the efficiency and competitiveness of the Belgian postal market.

Since then, Bpost has expanded its services beyond traditional mail delivery to include a wide range of logistics and e-commerce solutions, catering to the evolving needs of businesses and consumers in Belgium and beyond.

Bpost operates through several key units, each specializing in different aspects of postal services, logistics, and e-commerce solutions. These units work together to provide comprehensive and reliable services to customers. Some of the notable operating units of Bpost include:

Mail & Retail: This unit is responsible for the collection, sorting, and delivery of traditional mail items, both domestic and international. It also manages post office counters, providing various services such as postage stamps, money transfers, and retail products.
Parcels & Logistics: Focused on parcel delivery and logistic solutions, this unit handles the transportation, tracking, and distribution of packages. It offers a range of flexible and tailored solutions for businesses of all sizes, including international shipping and e-commerce logistics.
International: Bpost's International unit ensures smooth cross-border transactions and manages international mail and parcel services. It collaborates with postal operators worldwide to facilitate efficient delivery and international export/import services.
e-Commerce & International Services: Specializing in e-commerce solutions, this unit assists businesses in navigating the online marketplace. It offers end-to-end support in areas such as online store hosting, marketing, payment processing, and fulfillment services.

While Bpost primarily operates within Belgium, it also has an international presence in several countries. Bpost's services extend beyond Belgian borders to serve customers globally. The key operating countries of Bpost include:

Belgium: Bpost's home country, where it provides comprehensive postal, logistics, and e-commerce services to individuals and businesses.
Europe: Bpost has established partnerships and strategic alliances with various postal operators across Europe to facilitate efficient cross-border operations. This allows Bpost to extend its services to numerous European countries.
Worldwide: Through collaboration with international postal operators, Bpost caters to customers worldwide, ensuring seamless delivery and international shipping services to destinations around the globe.

Bpost's extensive network effectively connects Belgium to the rest of the world, reinforcing its position as a reliable and customer-centric shipping carrier.

Common shipment tracking statuses

Status	Description
The item has been delivered.	Your package has been successfully delivered.
The postman's delivery round for the item has started.	Your package is out for delivery.
The item has arrived at the collection point and is waiting for collection.	Your package has arrived at the pickup location and is ready to be collected.
The item has been assigned to the postman's delivery round in the distribution center.	Your package is included in the carrier's delivery route.
The parcel is currently being handled.	Your package is currently being processed.
The item has been received.	The carrier has received your package.
The item is ready for transport.	Your package is packed and ready for transport.
The item has been announced and has received information.	The carrier has been notified of your package.
The item has arrived from abroad.	Your package has arrived in the country from a foreign location.
The item has been sorted at the sorting center.	Your package has been sorted at the carrier's sorting facility.
The item has been posted for collection.	Your package is ready for pickup.
The item has arrived at the distribution office.	Your package has arrived at the local distribution center.
The item is awaiting presentation to customs.	Your package is waiting to be inspected by customs.
The item is available for customer collection.	Your package is available for pickup.
The item has been returned to the sender because it was not collected.	Your package was not picked up and has been returned to the sender.
The item was not delivered and is scheduled for further attempts.	The initial delivery attempt was unsuccessful, additional attempts will be made.
The item has been forwarded to the address.	Your package has been sent out for delivery.
The item has cleared customs with no taxes to be paid.	Your package has cleared customs and no further charges apply.
The item has been presented at customs.	Your package is currently under inspection by customs.
The item has arrived at the distribution center and will be assigned to a delivery round.	Your package has arrived at the local distribution center and will be out for delivery soon.
The item was not delivered, but will attempt delivery again the next day.	Delivery failed today, but another attempt will be made tomorrow.
The label indicates that the client has not yet received the item.	According to the tracking information, you have not yet received your package.
The client has not yet received the created item.	You have not received the item that was shipped.
The item has been returned to the sender.	The package could not be delivered and was returned to the sender.
The item is in distribution.	Your package is in transit.
The item is at customs awaiting clearance.	Your package is with customs and awaiting approval.
The item presented is left at the specified location.	Your package has been delivered and left at the designated area.
Delivery was unsuccessful as no one was at the delivery address.	Delivery failed because no one was available at the delivery address.
Customs has authorized the clearance of the product.	Your package has been approved by customs.
The item is at the delivery address.	Your package has been delivered to the specified address.
The item is ready for delivery to the customer.	Your package is ready and out for delivery.
The item is at the distribution office with no further updates.	Your package is at the local distribution center and there are no additional updates.
The item is being held at customs.	Your package is being held for further inspection by customs.
The item has been sorted successfully.	Your package has been sorted and is ready for the next step in the delivery process.
The item was delivered at the specified location.	Your package was successfully delivered at the named location.
The item was delivered to the specified person.	Your package was handed over directly to the recipient.
The item was returned to the sender's address.	The package was returned to the original sender's address.
The item was delivered at the specified location.	Your package was successfully delivered at the named location.
The delivery item was forwarded as per request.	Your package was sent to a different location as requested.
The item is being held at the delivery depot and the address is being verified.	Your package is being held while the delivery address is confirmed.
The item was not delivered to the specified address.	Delivery failed because the package could not be delivered to the provided address.
The item is being held at the inward office of exchange and is waiting for the sender.	Your package is being held and awaiting further instructions from the sender.
Customs processing is underway.	Your package is currently being processed by customs.
Delivery was scheduled but not completed, further handling is to be done.	A delivery attempt was made but was not successful. Further actions are required.
Delivery can be rescheduled upon request at a later time.	If needed, delivery can be rescheduled for a later time.
The item is at the distribution office.	Your package has arrived at the local distribution center.
No further delivery attempts will be made for the parcel.	The carrier will not make additional delivery attempts for your package.
The item has arrived at the specified address.	Your package has arrived at the specified delivery address.
The item has been sorted.	Your package has been sorted and is ready for the next step of the delivery process.
Customs is holding the item for import duties.	Customs is holding your package because import taxes need to be paid.
The returned item has arrived at the postal box.	The returned package has been received at its return location.
The item has been forwarded.	Your package has been sent to the next location in its delivery process.
The item is at the distribution office awaiting payment.	The package is being held at the distribution office until a payment is made.
The item has arrived at the sorting center and will be sorted.	Your package has arrived at the sorting center and is ready to be sorted.
The item is currently in distribution.	Your package is currently in transit.
The item is being sent back to the sender.	Your package is being returned to the sender.
Customs has processed the item.	Your package has been processed by customs.
The item has been forwarded.	Your package has been sent to the next location in its delivery process.
Customs has cleared the item and is awaiting payment.	Your package has been cleared by customs and is now awaiting payment.
The item is at the distribution office and has a box sender.	Your package is at the distribution center and is ready to be sent to you.
The item was not delivered and not presented to arrival at depot.	The package did not arrive at the specified delivery location.
The item was returned to sender as the recipient was not available.	The package was returned to sender because no one was available to receive it.
The item was delivered after return status was confirmed.	The package was delivered after it was confirmed to be returned.
The item has arrived at the collection point for pick up.	Your package is ready for pickup at the collection point.
Delivery will take place on the specified date.	Your package will be delivered on the estimated delivery date.
Requested delivery is scheduled for next day.	Your package is scheduled to be delivered the next day.
The item is in customs.	Your package is currently with customs for inspection.
Requested delivery will take place later.	Your package delivery has been rescheduled for a later time.
Address verification has been completed.	The recipient's address has been verified successfully.
The item is being held at the delivery depot and the customer's documentation is in order.	Your package is held at the depot, and all necessary documentation has been provided.