Track your package

Boxberry tracking

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How to track my Boxberry package?

Ordertracker provides a simple solution to track your Boxberry packages. To begin, you'll need a Boxberry tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Boxberry package in real time.

Where can I find my Boxberry tracking number?

Finding your Boxberry tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Boxberry package moving in the package tracking history?

Dealing with a Boxberry package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Boxberry or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Boxberry customer service or the sender can help resolve shipping delays.

When I track my Boxberry package, why does it show as "returned"?

If you're tracking your Boxberry package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Boxberry package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Boxberry to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Boxberry may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Boxberry might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Boxberry package is "returned" in tracking, contact the sender or Boxberry customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Boxberry policies and circumstances.

Why does the Boxberry parcel tracking timeline indicate that my order cannot be found?

When your Boxberry parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Boxberry system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Boxberry yet. Tracking should appear shortly.

Boxberry
Company information

About Boxberry

Boxberry is a leading logistics company in Russia that specializes in providing delivery and fulfillment services. With a strong network of pickup points and delivery centers, Boxberry offers convenient and reliable shipping solutions for e-commerce businesses and individual customers. The company is known for its efficient and secure delivery services, ensuring that packages reach their destinations in a timely manner. Boxberry's commitment to customer satisfaction and continuous improvement has made it a trusted name in the Russian logistics industry.


Founded 2009
Country Russia
Avg. delivery 3-24d

How to contact Boxberry?

If you are experiencing issues with the delivery process managed by Boxberry, please do not hesitate to contact their customer support.

Headquarters Boxberry, Moscow, Russia [email protected] Phone: +88002228000