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Banggood tracking

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How to track my Banggood package?

Ordertracker provides a simple solution to track your Banggood packages. To begin, you'll need a Banggood tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Banggood package in real time.

Where can I find my Banggood tracking number?

Finding your Banggood tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Banggood package moving in the package tracking history?

Dealing with a Banggood package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Banggood or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Banggood customer service or the sender can help resolve shipping delays.

When I track my Banggood package, why does it show as "returned"?

If you're tracking your Banggood package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Banggood package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Banggood to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Banggood may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Banggood might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Banggood package is "returned" in tracking, contact the sender or Banggood customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Banggood policies and circumstances.

Why does the Banggood parcel tracking timeline indicate that my order cannot be found?

When your Banggood parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Banggood system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Banggood yet. Tracking should appear shortly.

Banggood
Company information

About Banggood

Banggood is an online retail platform that offers a wide range of products including electronics, gadgets, clothing, home goods, and more. With a focus on providing affordable prices and quality products, Banggood has gained popularity among global shoppers. The company aims to provide a convenient and reliable shopping experience, offering various shipping options and excellent customer service. Banggood is known for its extensive product selection, competitive prices, and frequent promotions, making it a popular choice for online shoppers worldwide.


Founded 2006
Country China
Avg. delivery 7-90d

How to contact Banggood?

If you are experiencing issues with the delivery process managed by Banggood, please do not hesitate to contact their customer support.

Headquarters Banggood, Shenzhen, China [email protected] Phone: n/a

How long does it take for Banggood to deliver a shipment?

Banggood provides various shipping options to its customers, allowing them to choose the most suitable delivery method based on their preferences and requirements. The delivery times can vary depending on the chosen shipping method, destination, and other factors.

  • Standard Shipping: Banggood offers standard shipping for most orders. The delivery time generally ranges from 7 to 25 business days, depending on the destination country. The package is usually shipped via postal services or dedicated international carriers.
  • Express Shipping: For customers who wish to receive their orders faster, Banggood offers express shipping options such as DHL, UPS, FedEx, and others. These services provide expedited delivery and generally take 3 to 7 business days for most destinations worldwide.
  • Priority Direct Mail: Banggood also provides Priority Direct Mail (PDM) for selected products. PDM offers faster shipping compared to standard shipping at a relatively affordable cost. The delivery time for PDM typically ranges from 7 to 15 business days.
  • Air Parcel Register: Air Parcel Register is a reliable and cost-effective shipping method provided by Banggood. It is suitable for shipping bulky or heavy items and is generally delivered within 10 to 25 business days.
  • EU Priority Line: Banggood offers EU Priority Line shipping for customers residing in the European Union. This shipping method allows faster delivery within the EU region and generally takes around 7 to 15 business days.
  • Local Direct Express: Banggood has established various local warehouses in different countries. This enables the company to provide faster and more cost-effective shipping options for customers located in specific regions. The delivery time for local direct express shipments can vary depending on the destination and local logistics capabilities.

It is important to note that delivery times are estimates and can be affected by external factors such as customs clearance procedures, weather conditions, or unforeseen events. Additionally, customers can track their shipments through the Banggood website or mobile app to stay updated on the package's progress.

The cost of shipping depends on the selected shipping method, order weight, destination, and any applicable customs duties or taxes. Banggood strives to provide competitive shipping rates to its customers, offering both free shipping options and paid shipping services. The exact shipping cost can be calculated during the checkout process, based on the customer's shipping preferences and the items in their cart.

What shipping carriers does Banggood work with?

Banggood works with various shipping carriers to ensure efficient and reliable delivery of its products to customers worldwide. Some of the shipping carriers that Banggood partners with include:

  • DHL: DHL is a global courier and logistics company that offers express parcel and mail services. It is known for its fast and reliable delivery.
  • UPS: UPS is another well-known international shipping carrier that provides a wide range of services, including express shipping, freight transportation, and logistics solutions.
  • FedEx: FedEx is a renowned courier delivery services company that operates globally. It offers a variety of shipping options, including overnight delivery and international shipping.
  • EMS: The Express Mail Service (EMS) is an international postal and courier service offered by various postal administrations worldwide. It is commonly used for international shipments.
  • Registered Air Mail: Banggood also utilizes registered air mail services, such as China Post, Singapore Post, and Hong Kong Post. These services are often more affordable and suitable for smaller packages.

Tracking numbers provided by Banggood typically consist of a combination of letters and numbers. The structure of the tracking number can vary depending on the shipping carrier used. For instance, DHL tracking numbers usually begin with a series of letters (e.g., GM, RX, or DH), followed by a numeric code and additional letters. Similarly, UPS tracking numbers commonly start with "1Z" or a series of letters and numbers. FedEx tracking numbers often start with "FDX" followed by a combination of numbers and letters.

It is important to note that the specific format of tracking numbers can vary and may change over time. Customers are advised to refer to the shipping carrier's website or the order confirmation email provided by Banggood for accurate tracking information.

More information about Banggood

Banggood is an e-commerce company that specializes in providing a wide variety of products to customers worldwide. It was founded in 2006 by Aaron Chen, who envisioned creating a platform that offers affordable and high-quality products directly from manufacturers, cutting out middlemen and reducing costs. Since its inception, Banggood has grown exponentially, serving millions of customers globally.

Banggood operates through various units that cater to different product categories and customer needs. These units ensure efficient and streamlined operations, allowing customers to easily find and purchase products. Some of the key operating units of Banggood include:

  • Electronics: Banggood offers a vast range of electronics, including smartphones, tablets, laptops, cameras, drones, and wearable devices. This unit focuses on providing the latest technological innovations to tech-savvy customers.
  • Fashion: Banggood's fashion unit provides trendy clothing, footwear, and accessories for men, women, and children. It showcases a diverse collection of stylish and affordable products, keeping up with the latest fashion trends.
  • Home and Garden: This unit offers a wide range of products for home improvement, decoration, and gardening. Customers can find everything from furniture, kitchen appliances, lighting, and décor items to gardening tools and outdoor equipment.
  • Toys and Hobbies: Banggood's toys and hobbies unit caters to hobbyists and enthusiasts of all ages. It includes RC vehicles, puzzles, DIY kits, action figures, and much more, ensuring an enjoyable and engaging experience for customers.
  • Health and Beauty: Banggood offers a wide selection of health, wellness, and beauty products. This unit includes skincare, haircare, makeup, personal care items, fitness equipment, and other wellness essentials.
  • Outdoor and Sports: Banggood's outdoor and sports unit is dedicated to enthusiasts who enjoy outdoor activities. It offers camping gear, sporting equipment, hiking essentials, cycling accessories, and other products to support an active lifestyle.

Banggood has a global presence, serving customers from numerous countries internationally. It strives to provide a seamless shopping experience by offering international shipping options and localized websites in multiple languages. Some of the key operating countries where Banggood operates include the United States, United Kingdom, Australia, Germany, France, Italy, Spain, Brazil, Russia, India, and many more. The company continues to expand its reach, establishing partnerships and localized services to cater to the specific needs of customers in different regions.