Banggood tracking

International logistics services and delivery solutions

Banggood is an international e-commerce platform that has developed its own logistics ecosystem to deliver products from China to customers worldwide. The company relies on a network of 37 warehouses around the world to store its goods close to the target markets. Thanks to this infrastructure, Banggood can deliver orders to more than 200 countries and regions in total. In practice, products do not leave the headquarters in China but from the multiple distribution centers that the company owns around the globe. Banggood thus acts as a true logistician, managing storage, order preparation, international shipping, and coordinating final delivery with the help of local carriers.

Banggood's logistics services cover the entire shipping chain. The company collaborates with numerous postal and express carriers to deliver parcels to their final destination. It also offers its own shipping solutions, such as the Banggood Express service launched in 2019, which allows it to directly control air transport from China to certain regions of the world. This vertical integration of operations (warehousing, transport, and distribution) makes Banggood a full-fledged logistics player within its e-commerce activity. Its strategy is to offer reliable and optimized delivery, from online order to parcel handover to the customer, relying on dedicated infrastructures and diversified transport partners. This logistics strength allows Banggood to offer consumers worldwide Chinese products delivered quickly and reliably to their homes.

Shipping methods offered

Banggood offers several shipping modes, adapting to the speed or cost-saving needs of its customers:

• Standard shipping: This is the basic shipping mode, generally the least expensive. Parcels transit through economical postal channels, often via sea, rail, or road transport for part of the journey. This standard mode involves longer delivery times, but it is suitable for non-urgent shipments. Depending on the destination, the national post of the destination country usually handles the final distribution (e.g., China Post to La Poste, USPS, etc.). The untracked version may be offered for some small inexpensive items (no tracking number is then provided), while the tracked version offers a tracking number and slightly more secure air transport when possible.
• Express shipping: This is the fastest shipping option. Parcels are shipped by air and handled by international express carriers such as DHL, FedEx, UPS, or EMS, either from the start or upon arrival in the destination country. This priority service has a higher cost, but it guarantees delivery in a significantly reduced time compared to standard post. The express option is recommended for urgent or high-value shipments requiring reliable delivery in a few days. Banggood offers express shipping to many regions, under names like Expedited Shipping or Express Mail Service, depending on the carrier used.
• Direct Mail lines: Banggood has set up dedicated logistics lines to speed up and simplify deliveries to certain geographical areas. For example, Priority Direct Mail and European Direct Mail first deliver parcels to a regional sorting center in Europe, from where they are re-shipped locally. In practice, an order destined for Europe can be sent in bulk via a specialized carrier (such as Flyt Express or SF Express) to a European distribution center (e.g., in the Netherlands or Belgium), then handed over to a local carrier like GLS for the "last mile" delivery. This process allows pre-clearance of parcels and avoids customs formalities for the final customer, with any import fees being covered in advance by Banggood. Besides Europe, Banggood offers similar direct lines for other regions, such as India Direct Mail (for India) or Brazil Direct Mail (for Brazil), relying, for example, on the logistician AllJoy Logistics to streamline delivery to these countries. There is also a European Railway Direct Mail option, where the main transport is by train across the Eurasian continent, offering a reduced cost for bulky parcels at the price of a much longer delay (several weeks or even months). These dedicated shipping methods illustrate how Banggood adapts its logistics to each region to optimize the speed/cost ratio.
• Banggood Express: This is Banggood's internal shipping service, set up for certain countries to significantly improve delivery speed. Banggood Express is an air freight solution fully managed by Banggood from its Chinese warehouses, with the company overseeing every step from order packaging to final distribution. By eliminating intermediaries and consolidating shipments, Banggood manages to reduce transit steps and multiple parcel handling, which speeds up delivery and limits the risk of delays. Initially offered for Europe and the United States, this internal priority service allows orders to be delivered in much shorter times than standard international shipping. Banggood Express illustrates the platform's desire to closely control its logistics to offer a more reliable and faster delivery experience to customers.

Partner carriers

To deliver parcels worldwide, Banggood relies on a wide range of partner carriers, whether international or local. On the side of major global express carriers, Banggood works with companies like DHL, FedEx, UPS, or EMS to ensure express shipments and deliveries of bulky or high-value parcels. These carriers generally handle parcels from their departure from the warehouse (express option) or upon arrival in the destination country, ensuring quick customs clearance and detailed shipment tracking. For example, a parcel shipped quickly to North America may be entrusted to FedEx or UPS for hand delivery in a few days, while an express shipment to Europe may transit via DHL Express.

In parallel, Banggood works closely with national postal services and specialized carriers for standard deliveries or the final distribution stage. A large number of parcels leaving China, for example, use the channels of China Post (the Chinese post) or its accelerated parcel service China Post EMS/ePacket. Depending on the destination, these shipments may then be handed over to the post of the recipient country (e.g., USPS in the United States, La Poste in France, Royal Mail in the United Kingdom, etc.) for final distribution. Banggood also uses integrated logistics carriers such as Flyt Express or SF Express, very present in Asia, to quickly ship parcels internationally. For Europe, the platform uses partners like PostNL (the Dutch post) or Sweden Post, which serve as entry sorting centers in the European Union. Additionally, Banggood leverages DHL eCommerce/Global Mail solutions (DHL's international postal service) that handle transport to Europe or America, then hand the parcel over to a local operator for final delivery. All these collaborations allow Banggood to effectively cover the last segment of delivery, often called the last mile, by taking advantage of the established network of local posts and regional couriers. In this sense, Banggood combines the strengths of global logistics leaders and local carriers to optimize the delivery of each parcel, regardless of its final destination. This flexibility allows it to adapt the route of each shipment based on the country, product type, and chosen service level, while maintaining unified tracking for the customer.

Global logistics network

Banggood's logistics network is organized around its many strategically distributed warehouses. The company's headquarters is located in Guangzhou, China, and it is from this base that Banggood first developed its logistics capabilities. In mainland China, most orders are processed through several "CN" warehouses located in Guangdong province (southern China) and Hong Kong. Each Chinese warehouse is identified by a code (e.g., CN-SZ for the Shenzhen warehouse) and manages the shipment of items it has in stock. These centers in China centralize most product references, as overseas warehouses do not have the entire catalog and often practice slightly higher prices due to already paid import costs. Hong Kong also has a small specific warehouse dedicated to smartphones and premium electronic products, facilitating their rapid international shipment from this Asian sorting center. Alongside the CN warehouses, Banggood has a warehouse called GWTR (Global Warehouse) also located in China but managed separately from the standard CN network. This Global Warehouse serves as a distinct logistics platform, perhaps for certain types of products or programs (such as global dropshipping), although its specific operation is classified separately.

Aware of the importance of proximity to reduce delays, the company has expanded its warehouse network to other continents over the years. As early as 2010, Banggood established a logistics warehouse in the United States to serve North America more quickly. Today, a warehouse in North America (US Warehouse) ships orders to customers in the United States, Canada, and even part of Latin America, allowing faster delivery than if parcels came from China. In Europe, Banggood has several regional warehouses (often designated by the country code): for example, a warehouse in France (FR Warehouse), one in the United Kingdom (UK Warehouse), one in Spain (ES Warehouse), one in Russia (RU Warehouse), etc. These European centers allow direct shipping to EU and UK customers, avoiding customs fees upon arrival, as the products are already imported into the European Union. Similarly, Banggood has opened warehouses in Australia (AU Warehouse) to serve Oceania (the Australian site launched in 2017 quickly delivers orders to Australian customers, and projects were planned to extend this service to New Zealand customers. There are also logistics facilities in the Middle East (e.g., in Dubai) and East Asia (Japan), demonstrating Banggood's desire to be present in all major markets. In total, Banggood operates local warehouses in a dozen countries outside of China, allowing it to offer accelerated delivery on many locally stocked products.

The operation of this network is designed to optimize time and costs. When a product is available in a regional warehouse close to the buyer, Banggood prioritizes its shipment from this local depot: even if the price is slightly higher than the same item shipped from China, because the time gain is significant. Local warehouses guarantee very fast deliveries (sometimes in just a few days), attracting customers willing to pay a little more to be served quickly. Conversely, Chinese warehouses (CN) offer very competitive prices and a vast variety of products, with a longer delivery time due to distance and export formalities. Banggood often leaves the choice to customers between these options, indicating for each item whether it is shipped from China or from a European, American, etc., depot, so that the buyer can arbitrate between speed and economy. Furthermore, order processing uses agile procedures: operations are flexible enough to avoid unnecessary delays. For example, if a customer orders several items stocked in different warehouses, Banggood will ship each portion of the order separately from each concerned warehouse, rather than first routing all items to a single point. This "split shipping" principle avoids creating a central sorting center that would slow down shipping and ensures that each item leaves as soon as it is ready, even if it arrives at the customer in separate parcels. This decentralized organization increases the responsiveness of the logistics chain.

Banggood thus manages a global logistics network with complex operations. Thousands of orders are processed and shipped daily from its various warehouses. The company continuously analyzes its processes to identify areas for improvement, as the faster and more efficient the order processing, the faster the delivery to the customer (while maintaining attractive costs. This ongoing search for logistics optimization, combined with the expansion of the warehouse network, allows Banggood to extend its reach while maintaining a competitive level of service on the international stage.

Shipment tracking

Banggood offers its customers the ability to track the progress of their orders through an online tracking system. It is important to note that the internal order number (provided at the time of purchase on the site) is different from the shipping tracking number. Once the order is shipped, Banggood assigns a tracking number specific to the carrier responsible for the parcel, which the customer can find on the order page and use to trace the parcel. For example, a confirmed order will have a Banggood order number (useful for customer service or internal tracking), but to track the parcel in transit, the provided international tracking number must be used (e.g., a code like LM123456789CN for a shipment via China Post). Banggood has updated its integrated tracking portal to make it more efficient: by going to their customer account, under "My Order Tracking," the buyer can directly obtain the shipping details of their order without going through third-party sites. This consolidated tracking draws information from partner carriers and presents the different delivery stages in a unified manner. Of course, it is still possible to use universal tracking sites or those of the carriers themselves by entering the tracking number. However, Banggood's solution simplifies the process by centralizing data from multiple carriers on a single interface, accessible from the Banggood site or mobile app.

The progress of tracking a Banggood shipment generally includes several phases, displayed as successive statuses. First, the parcel is marked as "shipped" once handed over to the carrier from the Banggood warehouse. At this stage, it may happen that the tracking indicates a preliminary status like "pre-advice" or "info received") this means that the parcel has been taken over by the initial carrier and is on its way to the sorting center, although physically it may still be in internal transit. This pre-advised status is quite normal and does not indicate a blockage, simply the wait for the first scan in the postal network. Then, throughout the transport, other updates appear: departure from the country of origin, arrival in the destination country, customs clearance, handling by the local carrier, etc. Banggood sometimes uses two shipping stages, so it is not uncommon to see two "shipping" dates in the tracking: the first corresponds to the parcel's departure from the Banggood warehouse, and the second to its departure from China once export formalities are completed. For example, an order shipped from the Guangzhou center to Europe may first travel by truck to Hong Kong, pass customs, then depart by plane (during this transition, Banggood tracking already indicates "shipped" while the final carrier's tracking (e.g., DHL or GLS) will only start in Hong Kong once the parcel is actually taken over in its network. This delay may give the impression that the parcel is not yet handed over to the carrier, while it is actually in internal transit between Banggood and the final logistics partner. Banggood calculates this intermediate delay in its delivery estimates, but this explains why the status may remain unchanged for a few days before the official carrier's scans appear.

As the shipment progresses, the customer will see detailed statuses appear (often in English on carrier or universal tracking sites) like Departed Transit sorting center, Arrived at Destination Facility, Out for Delivery, etc., until the final status Delivered. Banggood, for its part, translates and centralizes this information on its platform. The buyer can receive notifications at each status change and consult the complete history of their parcel's journey. In case of questions or tracking issues, Banggood recommends consulting its online help center or contacting its customer service, which has the details of each shipment. Thanks to cooperation with a large number of carriers, Banggood is able to provide precise tracking for almost any international shipment, whether it is a small postal parcel or an express delivery by private carrier.

Finally, it should be noted that the format of tracking numbers may vary from one shipment to another, as Banggood uses different logistics networks. Tracking numbers are most often composed of a sequence of 9 to 16 alphanumeric characters (numbers and uppercase letters) depending on the carrier. For example, parcels handled by China Post or ePacket often end with the country of origin code (CN for China)) a tracking "RS…CN" or "LM…CN" will indicate a shipment via Chinese postal services. A tracking starting with "HK" may indicate transit via Hong Kong. Shipments via priority European lines sometimes result in tracking numbers ending with "NL" (Netherlands) or managed by a carrier like GLS, etc. Each carrier has its own format (e.g., DHL tracking is purely numeric, postal tracking generally includes letters and numbers). Banggood provides the customer with the appropriate number based on the chosen shipping method, allowing transparent parcel tracking until delivery.

Bulky, regional, and sensitive parcels

Banggood's logistics must also take into account the specificities of certain types of shipments. Indeed, not all parcels have the same constraints: delivery may differ for a very heavy item, for a delivery made entirely within the same geographical area, or for a product subject to transport restrictions (hazardous materials, batteries, etc.). Here is how Banggood handles these specific cases:

• Bulky or heavy parcels: Large or heavy items (e.g., a large electronic device, furniture, etc.) require adapted transport solutions. Classic postal channels have weight and size limits, so Banggood favors specialized express carriers or dedicated freight for these shipments. For example, a bulky item may be shipped via DHL, FedEx, or a freight company, even in standard mode, to ensure proper handling. Sometimes, to reduce shipping costs for these bulky parcels, Banggood may opt for slower transport by sea or rail. This is notably the case with the European Railway Direct Mail option, which uses trains to transport large parcels to Europe, with a longer transit time in exchange for controlled costs. In any case, Banggood takes care to securely package these items and comply with transport standards for heavy objects. Upon arrival in the destination country, the delivery of this type of parcel may be handled by a local carrier equipped for handling (delivery truck, possible appointment for handover, etc.).
• Regional parcels: This refers to shipments sent from a local Banggood warehouse to a customer in the same geographical area (e.g., an order shipped from the FR warehouse in France to a customer in France, or from the US warehouse to a customer in the United States). These "regional" parcels have the advantage of simplified delivery, comparable to domestic shipping. Indeed, there is no international border to cross or customs clearance to perform (in the case of intra-EU shipping, for example). The parcel is directly handled by a local or national carrier (this can be a private courier company or the country's postal service. For example, Banggood may hand over a parcel from the European warehouse to GLS, DHL, or Chronopost for delivery in France within a few days. Similarly, in the United States, a parcel from the local warehouse may be entrusted to UPS or FedEx Ground. Thanks to this proximity, delivery times are very short, and tracking is fully ensured by the local carrier from shipment. This operation without international load break not only improves speed but also reliability (fewer stages where the parcel changes hands). Banggood fully exploits this approach to satisfy orders from local stock: for example, its European warehouses allow deliveries in Europe in 48 hours or a few days, where a shipment from China would have taken several weeks. Thus, whenever possible, Banggood's regional network takes over to optimally deliver parcels in their area.
• Sensitive parcels (restricted products): Some products sold on Banggood are subject to strict transport regulations. This is notably the case for lithium batteries, devices containing batteries, flammable liquids, or certain electronic equipment. Airlines and postal services apply safety rules that may prohibit or limit the shipment of these items by air. Banggood must therefore adapt its logistics to ship these products in compliance with international laws (IATA, ADR, etc.). For example, Li-Po (Lithium Polymer) batteries used in modeling have been subject to import bans in some countries: Japan has banned the entry of Li-Po batteries by post, forcing Banggood and other sellers to stop shipping these items to Japan. Similarly, in 2018 Banggood temporarily suspended the shipment of 18650 Li-ion cells to the United Kingdom due to logistical restrictions, which could only be lifted after adjustments by carriers and packaging. To deliver this type of sensitive parcel, Banggood often opts for alternative transport modes: land or sea shipping rather than by air, use of specialized carriers accepting dangerous goods, approved packaging with appropriate labeling (Lithium Battery stickers), and sometimes shipping batteries integrated into devices rather than as separate parts. All these precautions aim to comply with regulations while continuing to serve customers. Banggood generally informs the buyer in advance if a product has constraints (e.g., a message indicating that the item will be shipped by a special method that may take longer). Despite the challenges posed by these sensitive goods, the company strives to offer a secure shipping solution or, if necessary, a refund if no delivery is possible.

Optimization of logistics times

Delivery speed is a major issue for Banggood, which implements several logistics strategies to minimize the time between order and receipt by the customer. The first of these strategies is the use of local warehouses when possible: by storing the most demanded products directly in major markets, Banggood eliminates the international shipping phase for these items. A parcel shipped from a warehouse in the same country or region as the buyer can be delivered in a very short time (often a few business days), as it travels mainly on domestic networks. For illustration, an order sent from a European depot to a customer in Europe can be delivered in 48 hours to a few days, where the same item shipped from China would have required several weeks of transport and customs clearance. By physically bringing the stock closer to the consumer, Banggood significantly optimizes the transit time.

When products must depart from China, Banggood seeks to use the most direct and fastest routes. The deployment of its priority lines (Priority Direct, EU Priority Line, etc.) meets this objective: these dedicated circuits avoid detours and rely on efficient carriers to quickly deliver parcels to sorting centers close to the customer. For example, Banggood's EU Priority Line ensures that parcels for Europe will arrive without additional customs formalities, with import taxes being settled in advance by Banggood: which eliminates delays related to customs clearance upon arrival. Similarly, Priority Direct Mail uses reliable logistics partners (PostNL, DHL Global Mail, etc.) allowing smoother and faster delivery in Europe. By minimizing administrative obstacles and pooling shipments, these priority lines accelerate the distribution of international orders.

Another key initiative is the creation of the Banggood Express service. By directly controlling the entire shipping journey (from the cargo plane chartered from China to final delivery) Banggood manages to reduce connections and downtime. This internal service limits intermediate handling (sorting, transfers between carriers) which are as many temporal friction points in the logistics chain. The result is significantly shortened times for customers in areas served by Banggood Express, while ensuring more transparent tracking (since Banggood manages each step itself). This end-to-end optimization is only possible due to the volume of orders processed by Banggood, allowing it to make its own logistics solutions profitable where a smaller player would depend entirely on third-party carriers.

Furthermore, Banggood does not hesitate to ship in split when it can save time. As mentioned earlier, the concept of split shipping avoids waiting for all items in an order to be grouped before shipping. Each product leaves as soon as it is ready from its origin warehouse, which may mean that parcels from the same order travel in parallel on different routes. This allows the customer to receive at least part of their order faster, rather than waiting for the longest item to prepare. This practice, made possible by the plurality of warehouses, is a lever for optimizing the customer experience that Banggood uses when necessary.

Finally, the company invests in IT and analytics systems to optimize its logistics processes. Order processing is automated as much as possible, shipping routes are chosen by algorithm based on carrier performance, and tracking data is monitored to quickly detect potential bottlenecks. Banggood relies on learning from millions of shipments to continuously improve its delivery time estimates and routing choices. As the company points out, the more it manages to simplify and speed up its warehouse operations, the faster the customer receives their parcel, and the more Banggood can offer competitive rates. This time-cost balance is at the heart of Banggood's logistics: by optimizing each step, from picking to delivery, the company maintains its promise to offer an efficient service without exploding costs for the end user. Thanks to these constant efforts, Banggood is approaching the standards of industry giants in terms of fast delivery while preserving its specialty of attractive prices.

Banggood's global presence as a logistician

Over the years, Banggood has built a true global presence in the logistics field, making its name a reference not only as a merchant site but also as an international e-commerce carrier. With its warehouses spread across Asia, Europe, North America, and other regions, the company now has a logistics footprint that covers most of the globe. This infrastructure allows it to offer deliveries in competitive times in many markets, thus competing with other major online commerce players. Banggood delivers to more than 200 countries and territories thanks to its extensive logistics network and multiple partnerships with parcel transport leaders. In parallel, the company has localized teams and offices in key areas to manage its operations: in addition to its thousands of employees in China, Banggood has logistics staff in Europe, the United States, Russia, Australia, the Middle East, and South America, to closely manage shipments and after-sales service in these regions.

This international dimension has been built progressively. Launched in 2006 in China, the company quickly turned to export: as early as 2010, Banggood laid the foundations of its global network by creating its first overseas warehouse (in the United States) and structuring a logistics system for abroad. Over the following decade, Banggood continuously expanded its network: opening warehouses in Europe, Asia-Pacific, integrating new partner carriers, etc. An important milestone was the introduction in 2019 of its own BG Express service for customers in certain Western countries, demonstrating the growth of its internal logistics capabilities. Today, Banggood operates as a global logistician capable of handling an order from the supplier's factory in China to the final customer's home, wherever they are. More than 66 million consumers have used its services, notably in Europe and North America, and the platform is gaining ground in emerging markets thanks to this almost worldwide logistics reach.

By developing its distribution network and multiplying agreements with carriers, Banggood has been able to improve its customers' delivery experience, a crucial element of satisfaction in online commerce. Its hybrid logistics model, combining local warehouses, dedicated shipping lines, and postal partnerships, allows it to offer both a vast catalog of competitively priced products and efficient delivery solutions. This global logistics presence gives Banggood a certain advantage: the platform can quickly deliver popular products from local stock while retaining the ability to ship any item from China to any destination. Banggood thus positions itself as a complete intermediary, mastering not only online sales but also the international supply chain to the final customer. Its strength lies in this ability to provide consumers worldwide with Chinese-origin products, delivered to their homes in short and reliable times. In this sense, Banggood has joined the ranks of major global e-commerce players whose power lies as much in their logistics as in their online catalog.