Track your package

Asos tracking

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How to track my Asos package?

Ordertracker provides a simple solution to track your Asos packages. To begin, you'll need a Asos tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Asos package in real time.

Where can I find my Asos tracking number?

Finding your Asos tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Asos package moving in the package tracking history?

Dealing with a Asos package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Asos or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Asos customer service or the sender can help resolve shipping delays.

When I track my Asos package, why does it show as "returned"?

If you're tracking your Asos package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Asos package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Asos to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Asos may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Asos might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Asos package is "returned" in tracking, contact the sender or Asos customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Asos policies and circumstances.

Why does the Asos parcel tracking timeline indicate that my order cannot be found?

When your Asos parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Asos system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Asos yet. Tracking should appear shortly.

Asos
Company information

About Asos

Asos is a popular online fashion and beauty retailer based in the United Kingdom. It was founded in 2000 and has since become a leading destination for fashion-forward individuals. Asos offers a wide range of clothing, accessories, and beauty products for both men and women. With a focus on trendy and affordable fashion, Asos caters to a global customer base and provides a seamless online shopping experience. The company is known for its extensive collection of brands, including its own label, and offers fast and reliable shipping options to customers worldwide.


Founded 2000
Country UK
Avg. delivery 1-20d

How to contact Asos?

If you are experiencing issues with the delivery process managed by Asos, please do not hesitate to contact their customer support.

Headquarters Asos, London, UK [email protected] Phone: +4402077561000