Aramex tracking
How to track my Aramex package?
Ordertracker provides a simple solution to track your Aramex packages. To begin, you'll need a Aramex tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Aramex package in real time.
Where can I find my Aramex tracking number?
Finding your Aramex tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Aramex package moving in the package tracking history?
Dealing with a Aramex package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Aramex or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Aramex customer service or the sender can help resolve shipping delays.
When I track my Aramex package, why does it show as "returned"?
If you're tracking your Aramex package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Aramex package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Aramex to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Aramex may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Aramex might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Aramex package is "returned" in tracking, contact the sender or Aramex customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Aramex policies and circumstances.
Why does the Aramex parcel tracking timeline indicate that my order cannot be found?
When your Aramex parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Aramex system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Aramex yet. Tracking should appear shortly.
About Aramex
Aramex is a global transportation and logistics company based in the United Arab Emirates. With its headquarters in Dubai, Aramex operates in more than 65 countries and provides a wide range of services including express delivery, freight forwarding, logistics, and e-commerce solutions. The company is known for its innovative approach to logistics and its commitment to customer satisfaction. Aramex has established itself as a leading player in the Middle East and has expanded its operations globally, offering reliable and efficient shipping services to businesses and individuals worldwide.
How to contact Aramex?
If you are experiencing issues with the delivery process managed by Aramex, please do not hesitate to contact their customer support.
How long does it take for Aramex to deliver a shipment?
The delivery time for Aramex shipments varies depending on several factors, such as the origin and destination countries, the type of service chosen, and any customs clearance processes. Aramex offers a range of services with different delivery time options to cater to diverse customer needs.
- Aramex Express: Aramex Express is the flagship express delivery service offered by Aramex. It guarantees fast and reliable delivery with an average transit time of 2-5 business days for international shipments. However, the actual delivery time may differ based on the distance between the sender and recipient locations.
- Aramex Economy: This service provides a cost-effective solution for less time-sensitive shipments. While the transit time is longer compared to Aramex Express, it offers a more economical option. The average delivery time for Aramex Economy shipments varies between 5-8 business days for international deliveries.
- Aramex Shop & Ship: Aramex also offers a unique service called "Shop & Ship," which focuses specifically on cross-border e-commerce shipments. With Shop & Ship, customers can shop from online stores worldwide and have their purchases delivered to their doorstep. The delivery time may depend on various factors like the location of the online store and the selected shipping method.
It is important to note that these delivery times are estimates provided by Aramex and can be subject to external factors beyond their control, such as customs clearances, weather conditions, and logistical challenges.
Aramex provides various delivery options to adapt to the diverse needs of customers globally. Here are some of the prominent delivery types offered by Aramex:
- Door-to-Door Delivery: This is the most common and convenient delivery method, where Aramex picks up the shipment from the sender's address and delivers it directly to the recipient's doorstep.
- Express Freight: Aramex offers specialized freight services for heavy or bulky shipments that require special handling or faster transit. Express Freight provides tailored solutions for air, road, and sea freight across different industry verticals.
- Cash on Delivery (COD): Aramex provides COD services, enabling merchants to collect the payment from the recipient upon delivery. This option is popular in e-commerce, especially in regions where online payment methods are less prevalent.
- Pick-up Stations: Aramex offers pick-up stations in certain locations, providing customers with an alternative to traditional door-to-door delivery. Customers can collect their shipments from conveniently located stations at their convenience.
The cost of shipping with Aramex varies depending on several factors such as the weight and dimensions of the shipment, the origin and destination countries, the chosen delivery service (express or economy), any additional services required (such as insurance or special handling), and any applicable customs duties or taxes.
To obtain accurate shipping rates, it is advisable to visit the Aramex website or contact their customer service team directly, as pricing specifics may differ based on individual circumstances and contracts with Aramex. They will be able to provide detailed information on pricing structures and any additional costs associated with specific services or optional features.
In general, Aramex strives to provide competitive shipping rates while ensuring reliable and efficient delivery services to their customers worldwide.
What does a Aramex tracking number looks like?
An Aramex tracking number is a unique identification code assigned to a shipment to track its progress and delivery status. It follows a particular format consisting of several characters and numbers.
Aramex tracking numbers typically begin with two capital letters, followed by nine digits, and end with two capital letters again. The letters at the beginning and end usually represent the country code or the specific Aramex service used for shipping the parcel. The nine digits in the middle are randomly generated and serve as the unique identifier for the specific package.
For example, a typical Aramex tracking number may look like "AE123456789US." In this example, "AE" indicates the country code or service, "123456789" represents the unique identifier, and "US" signifies the destination or origin country.
Tracking numbers are essential for customers and the shipping carrier to monitor packages accurately. Customers can enter the tracking number on the Aramex website or through their mobile app to receive real-time updates on the location and status of their shipment. This helps ensure transparency and assists in planning for timely delivery.
More information about Aramex
Aramex, short for "Arab American Express," is a global logistics and transportation company based in Dubai, United Arab Emirates (UAE). Established in 1982 by Fadi Ghandour and Bill Kingson, Aramex began its operations as an express courier service specializing in serving the Arab region. Over the years, the company expanded and transformed into a leading provider of comprehensive logistics solutions worldwide.
Aramex started its journey in the Middle East, catering primarily to the Arab countries. However, its rapid growth and continuous expansion have allowed it to establish a global presence and serve countless customers across different continents.
Aramex operates through various specialized units, each dedicated to providing specific logistics and transportation services. These units enable the company to offer a comprehensive range of solutions designed to meet the diverse needs of its customers. Some of the key operating units of Aramex include:
- Express: The express unit is the core business of Aramex, offering time-definite door-to-door delivery services. This unit handles small parcels, documents, and packages that require fast and efficient delivery, both domestically and internationally.
- Freight: The freight unit focuses on providing customized solutions for the transportation of larger, bulkier, and heavier goods. By leveraging multiple modes of transport, including air, sea, and land, Aramex offers reliable and cost-effective freight forwarding services.
- Logistics: Aramex's logistics unit specializes in warehousing, distribution, inventory management, and supply chain optimization. This unit helps businesses streamline their operations, reduce costs, and enhance efficiency by designing tailored logistics solutions.
- Shop & Ship: Shop & Ship is a unique service offered by Aramex that allows customers to shop from international online stores and have their purchases shipped to their doorstep. It provides access to a wider range of products, even from stores that do not offer direct international shipping.
With an extensive network that spans over 600 locations across more than 70 countries, Aramex has a significant global footprint. The company's presence covers regions in the Middle East, Africa, Asia, Europe, and the Americas. Some of the notable operating countries where Aramex operates include:
- United Arab Emirates
- Saudi Arabia
- Egypt
- Jordan
- Lebanon
- Oman
- Qatar
- Kuwait
- Bahrain
- Turkey
- India
- China
- United Kingdom
- United States
- Australia
- South Africa
Please note that the above list is not exhaustive, and Aramex's operations extend beyond these countries, serving a much wider customer base worldwide.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The parcel has left the delivery depot for the specified address. | Your parcel has left the delivery hub and is on its way to your specified address. |
| The parcel is currently out for delivery. | Your parcel is on the delivery transport and will be delivered shortly. |
| The goods have left a hub and are presently in transit. | Your items have left the central dispatch center and are now in transport to their next location. |
| The parcel has departed from its origin country. | Your parcel has left the country it was shipped from. |
| The parcel has been processed at the carrier facility. | Your parcel has been sorted and prepared for shipment at the carrier's facility. |
| The parcel is being processed at the final carrier hub. | Your parcel is in the final stages of sorting before being sent out for delivery. |
| The parcel is in transit within its origin country. | Your parcel is being transported within the country it was shipped from. |
| The parcel has been manifested. | The shipment information, including details such as weight and size, has been registered in the system. |
| The parcel is ready for departure. | Your parcel is prepared and ready to be transported to its destination. |
| The parcel has been processed at the origin hub. | Your parcel has been sorted at the initial dispatch center it arrived at after being shipped. |
| The parcel has been processed. | Your parcel has been registered and sorted for further shipment. |
| The shipping information has been received. | The carrier has received the necessary details for the delivery of your parcel. |
| The goods have been received by the linehaul carrier. | The main carrier in transit has received your items for long-distance transportation. |
| The parcel is with the airline carrier. | Your parcel is with the airline, ready for an air transit. |
| The parcel is in transit and en route to a country hub delivery depot. | Your parcel is being transported and is on its way to a country hub for further dispatch. |
| The parcel is currently in transit. | Your parcel is being transported from one place to another. |
| The carrier has the parcel but has not delivered it yet. | The carrier service has your parcel with them, but it has not yet reached its final destination. |
| The parcel has been released from customs. | Your parcel has been inspected and cleared by customs officials and is now approved for further delivery. |
| The parcel has cleared customs. | Your parcel has passed through customs inspection successfully. |
| The goods have arrived at a hub. | Your items have reached a dispatch center for further sorting and distribution. |
| The parcel has arrived at the facility. | Your parcel has arrived at a shipment center (hub, depot, or facility). |
| The parcel has not been delivered yet. | Your parcel hasn't reached its noted destination or recipient yet. |
| The parcel is currently with customs. | Your parcel is being inspected or detained for inspection by customs officials. |
| The parcel is pending customs clearance. | Your parcel is under examination by customs and awaiting their approval for import. |
| The shipment has been collected from the destination carrier. | The final carrier in the transport chain has collected your parcel for end delivery. |
| The parcel is about to be delivered by the local carrier. | The local delivery service is preparing to deliver your parcel shortly. |
| The parcel has been delivered to a collection point and is ready to be picked up by the recipient. | Your parcel is available for pickup at a nominated pickup point. |
| The parcel is available for pickup at the specified collection point. | Your parcel can be collected from the designated pickup location. |
| The parcel has been delivered to the recipient. | The recipient has received the parcel. |
| The parcel has been delivered to the specific location. | The parcel has been successfully delivered to the specified address. |
| The parcel has arrived at the destination hub. | Your parcel has reached the final shipment hub nearest to your location. |
| The parcel has been received at the destination hub. | Your parcel has been recognised and registered at the final shipment hub. |
| The parcel is with customs, indicating that it has entered into the destination country. | Your parcel is with the local customs office, this indicates it has entered the recipient's country. |
| The parcel is held by the import customs. | The destination country's customs office is holding your parcel for inspection. |
| The recipient is due to take delivery of the parcel. | The parcel is scheduled to be delivered to the recipient shortly. |
| The recipient currently has the parcel. | The recipient has the parcel in their possession. |
| The carrier has a parcel that is set to be posted to a specific address. | The delivery service has your parcel ready to be dispatched to the provided address. |
| The parcel will be delivered to a specified address. | Your parcel is scheduled to be delivered to the noted address shortly. |
| The carrier was unable to deliver the parcel. | The delivery service tried but was unable to deliver your parcel. |
| The carrier has left a notice for the customer, as they have not been able to deliver the parcel. | The recipient was not available, so the delivery service left a notice to arrange redelivery or pickup. |
| No delivery has been left after attempts. | The parcel has not been delivered after several delivery attempts. |
| The parcel has been returned to the shipper. | The parcel could not be delivered and has been returned to the sender. |
| The parcel has been delivered to the shipper. | The parcel has been returned to its sender. |
| The item has been returned to the shipper. | The item was not successfully delivered to the recipient and has been returned to the sender. |