Track your package

AO Logistics tracking

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How to track my AO Logistics package?

Ordertracker provides a simple solution to track your AO Logistics packages. To begin, you'll need a AO Logistics tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your AO Logistics package in real time.

Where can I find my AO Logistics tracking number?

Finding your AO Logistics tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my AO Logistics package moving in the package tracking history?

Dealing with a AO Logistics package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact AO Logistics or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, AO Logistics customer service or the sender can help resolve shipping delays.

When I track my AO Logistics package, why does it show as "returned"?

If you're tracking your AO Logistics package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a AO Logistics package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead AO Logistics to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, AO Logistics may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, AO Logistics might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your AO Logistics package is "returned" in tracking, contact the sender or AO Logistics customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on AO Logistics policies and circumstances.

Why does the AO Logistics parcel tracking timeline indicate that my order cannot be found?

When your AO Logistics parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in AO Logistics system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by AO Logistics yet. Tracking should appear shortly.

AO Logistics
Company information

About AO Logistics

AO Logistics is a global shipping carrier that provides reliable and efficient logistics solutions. With a strong focus on customer satisfaction, AO Logistics offers a wide range of services including international shipping, freight forwarding, and supply chain management. Their extensive network and advanced technology ensure timely and secure delivery of shipments. Whether it's small packages or large cargo, AO Logistics is committed to delivering excellence in logistics services.


Founded 2000
Country UK
Avg. delivery 1-20d

How to contact AO Logistics?

If you are experiencing issues with the delivery process managed by AO Logistics, please do not hesitate to contact their customer support.

Headquarters AO Logistics, Bolton, UK [email protected] Phone: n/a