Track your package

An Post tracking

ad-todo

How to track my An Post package?

Ordertracker provides a simple solution to track your An Post packages. To begin, you'll need a An Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your An Post package in real time.

Where can I find my An Post tracking number?

Finding your An Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my An Post package moving in the package tracking history?

Dealing with a An Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact An Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, An Post customer service or the sender can help resolve shipping delays.

When I track my An Post package, why does it show as "returned"?

If you're tracking your An Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a An Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead An Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, An Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, An Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your An Post package is "returned" in tracking, contact the sender or An Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on An Post policies and circumstances.

Why does the An Post parcel tracking timeline indicate that my order cannot be found?

When your An Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in An Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by An Post yet. Tracking should appear shortly.

An Post
Company information

About An Post

An Post is the state-owned provider of postal services in Ireland. With a history dating back over 400 years, An Post has been serving the Irish community by delivering mail and providing various postal services. It offers both domestic and international mail delivery, as well as additional services such as parcel delivery, banking, and bill payment. An Post plays a vital role in connecting people and businesses across Ireland and facilitating communication and commerce.


Founded 1984
Country Ireland
Avg. delivery 1-20d

How to contact An Post?

If you are experiencing issues with the delivery process managed by An Post, please do not hesitate to contact their customer support.

Headquarters An Post, Dublin, Ireland [email protected] Phone: n/a

How long does it take for An Post to deliver a shipment?

An Post strives to provide efficient and timely delivery services for shipments within Ireland and worldwide. The delivery timeframe for An Post shipments depends on various factors, including the destination, the service selected, and any potential customs or clearance processes.

For domestic shipments within Ireland, An Post typically offers next-day delivery for items posted before the designated cut-off time. However, it's important to note that delivery may take longer for remote or less accessible areas.

International delivery times vary depending on the specific destination. An Post provides estimated delivery times based on the selected service and the country of delivery. These estimates usually range from a few days for European destinations to several weeks for more distant locations.

An Post offers a range of delivery services tailored to suit different customer needs. These services include:

  • Standard Post: This service is ideal for non-urgent deliveries, providing a cost-effective option for sending letters, small parcels, and packages domestically and internationally.
  • Registered Post: With this service, you can track your item's progress and ensure its safe delivery. It offers added security and requires a signature upon receipt.
  • Express Post: For urgent domestic delivery within Ireland, An Post's Express Post service guarantees next-day delivery (excluding weekends and public holidays). This service caters to time-sensitive documents and packages.
  • International Courier Service: An Post partners with leading international couriers to offer fast, reliable, and trackable international shipping solutions. This service guarantees secure delivery for important documents and packages worldwide.
  • Bulk Mail Handling: An Post provides customized solutions for businesses with high-volume mailing needs. This service streamlines the process of sending large batches of letters, invoices, and promotional materials.
  • Parcel Pickup Services: An Post offers the convenience of parcel pickup, allowing customers to schedule collection of their packages at a designated time and location, such as their home or office.

An Post's pricing structure varies depending on the specific service chosen, the size and weight of the item, the destination, and any additional features selected (e.g., registered mail, express delivery). It is advisable to refer to An Post's official website or consult with An Post directly to obtain accurate and up-to-date pricing information for your specific requirements.

The cost of sending a domestic letter or package within Ireland typically starts at a basic rate, with additional charges for extra weight or optional services. International shipping rates vary according to the destination country and the service selected. An Post strives to provide competitive pricing while maintaining the quality of its delivery services.

What does a An Post tracking number looks like?

An Post tracking numbers typically consist of a combination of letters and numbers, varying in length. The format may differ depending on the type of service used within An Post. However, in most cases, the tracking number begins with two letters, followed by nine numbers, and ends with two letters.

For example, a typical An Post tracking number could look like "AB123456789CD". The letters at the beginning and end of the tracking number usually represent the type of service or the origin and destination of the package. The middle nine numbers are unique identifiers assigned to each individual shipment.

An Post provides customers with tracking information that allows them to monitor the progress of their packages during transit. By entering the tracking number on the An Post website or using their tracking system, customers can access detailed information about the shipment, including its current location, expected delivery date, and any relevant delivery updates.

Please note that the specific format of the An Post tracking number may vary, and it is always recommended to refer to the official An Post website or contact their customer service for the most accurate and up-to-date tracking information.

More information about An Post

An Post, originally known as the "Post Office", is the national postal service of Ireland. It has a rich history that dates back to the formation of the Irish Free State. The establishment of an independent postal service was one of the key priorities of the new government, and thus the foundations for An Post were laid.

In the early years, An Post was primarily responsible for providing postal services across the country, including the delivery of mail and the operation of post offices. Over time, An Post expanded its operations to include additional services such as money transfer, bill payments, and retail services.

In 1984, the Irish government rebranded the organization as "An Post" in order to modernize its image and align with the Irish language. This new name reflected a renewed focus on providing innovative and customer-oriented postal services.

An Post operates through various business units to deliver a wide range of postal and financial services. These units include:

  • Mail Services: An Post's Mail Services division focuses on the collection, processing, and delivery of letters, parcels, and other postal items. It ensures that mail is efficiently sorted and transported to its intended destinations both nationally and internationally.
  • Retail: An Post's extensive retail network spans across the country and offers a range of services to customers. These services include bill payments, money transfer, savings accounts, and selling a variety of products such as stationery, postal supplies, and collectible items.
  • Post Office Network: An Post's Post Office Network is an essential part of the organization, providing access to postal services in local communities throughout Ireland. Post offices act as a hub for a range of services, including postal transactions, banking services, and government-related services.

An Post primarily operates within Ireland, serving its domestic market with its comprehensive postal services. However, An Post also facilitates international mail services, allowing customers to send and receive items to and from numerous countries worldwide.

An Post's international operations enable customers to benefit from efficient mailing, tracking, and delivery services for their international shipments. Through various partnerships and agreements with international postal organizations, An Post ensures international connectivity and smooth cross-border mail flow.

Overall, An Post's operational units and its wide reach both within Ireland and beyond have made it a vital postal and parcel carrier for individuals, businesses, and government entities.

Common shipment tracking statuses

Status Description
The post has been delivered. The package has arrived at its destination.
The post is out for delivery. The package is currently in transit to its final delivery point.
We have a post and it is ready for delivery. The package is at a delivery facility and is ready to be out for delivery.
There was no address to deliver the post to. There is no valid delivery address provided for the package.
We have received a notification about an incoming item from the sender. The shipping service has been informed about a package to be sent by the sender.