AliExpress tracking
How to track my AliExpress package?
Ordertracker provides a simple solution to track your AliExpress packages. To begin, you'll need a AliExpress tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your AliExpress package in real time.
Where can I find my AliExpress tracking number?
Finding your AliExpress tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my AliExpress package moving in the package tracking history?
Dealing with a AliExpress package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact AliExpress or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, AliExpress customer service or the sender can help resolve shipping delays.
When I track my AliExpress package, why does it show as "returned"?
If you're tracking your AliExpress package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a AliExpress package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead AliExpress to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, AliExpress may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, AliExpress might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your AliExpress package is "returned" in tracking, contact the sender or AliExpress customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on AliExpress policies and circumstances.
Why does the AliExpress parcel tracking timeline indicate that my order cannot be found?
When your AliExpress parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in AliExpress system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by AliExpress yet. Tracking should appear shortly.
About AliExpress
AliExpress is a prominent online retail platform that operates under the umbrella of Alibaba Group. Established in 2010, AliExpress has rapidly grown to become one of the world's largest e-commerce websites. Serving as a global marketplace, it facilitates direct transactions between Chinese sellers and international buyers, offering a vast array of products encompassing electronics, fashion, home and garden items, consumer electronics, beauty products, and much more. AliExpress has garnered immense popularity due to its competitive pricing, extensive product selection, and worldwide shipping options. Shoppers around the globe turn to AliExpress for its diverse and affordable shopping experiences. Its dynamic and user-friendly platform connects millions of sellers to a vast international customer base, making it a go-to destination for online shopping enthusiasts.
How to contact AliExpress?
If you are experiencing issues with the delivery process managed by AliExpress, please do not hesitate to contact their customer support.
How long does it take for AliExpress to deliver a shipment?
AliExpress offers a variety of delivery options to cater to the different needs and preferences of buyers. The delivery time can vary depending on various factors such as the shipping method selected, the seller's location, the destination country, and any unforeseen customs or logistical delays. It is important to note that AliExpress facilitates transactions between buyers and sellers, so the delivery time can differ from one seller to another.
The delivery times on AliExpress can range from as little as a few days to several weeks. The shipping methods available generally fall into three main categories: standard shipping, expedited shipping, and AliExpress Premium Shipping.
- Standard Shipping: Standard shipping is the most commonly used shipping method on AliExpress. It is typically the most cost-effective option, although it's worth noting that it may entail longer delivery times compared to expedited shipping. The estimated delivery time for standard shipping can range from 15 to 60 days, depending on the country of destination and other factors. This method generally involves multiple carriers and may include tracking information.
- Expedited Shipping: Expedited shipping, as the name suggests, is a faster delivery option available on AliExpress. This method is usually more expensive than standard shipping but offers shorter delivery times. Expedited shipping can take anywhere between 3 to 15 days, depending on the destination. Carriers commonly used for expedited shipping include reputable logistic companies such as DHL, FedEx, and UPS. This method often provides detailed tracking information, ensuring customers can monitor their shipment's progress.
- AliExpress Premium Shipping: AliExpress Premium Shipping is a relatively new service offered by the platform. It aims to optimize the delivery process and provide a better overall customer experience. This shipping option is typically the most expensive but guarantees faster and more reliable delivery times compared to standard and expedited shipping methods. The timeframe for AliExpress Premium Shipping can range from 7 to 15 days, with various carriers involved in different regions.
The cost of shipping a product through AliExpress can vary depending on several factors. These factors include the seller's location, the buyer's location, the weight and size of the package, the selected shipping method, and any applicable customs or import fees. It's important to note that AliExpress sellers are responsible for setting their own shipping prices, so there may be variations in pricing among different sellers.
To gain a better understanding of the shipping costs, buyers can check the product page for estimates or simulate the checkout process to see the total cost, including shipping fees, before finalizing their purchase. It is always advisable to review the shipping options provided by different sellers and compare their prices and estimated delivery times to make an informed decision. Additionally, AliExpress occasionally offers promotions such as free or discounted shipping, which can help reduce overall costs.
Please note that the information provided here may vary and it is recommended to refer to AliExpress shipping policies, individual sellers, or customer support for more accurate and up-to-date information regarding delivery times and costs.
What shipping carriers does AliExpress work with?
AliExpress works with a variety of shipping carriers to ensure reliable and efficient delivery of orders. The specific carrier used for a shipment depends on several factors, including the destination country, package weight, and shipping method chosen by the buyer. Here are some commonly used shipping carriers by AliExpress:
- China Post: China Post is the national postal service of China and is widely used for shipping packages internationally. It provides both economy and expedited shipping options to various countries. The tracking number format for China Post is typically a combination of letters and numbers, such as RR123456789CN.
- AliExpress Standard Shipping: This is AliExpress's own shipping method that partners with multiple carriers, including Singapore Post, Posti Finland, and others. The tracking number format for AliExpress Standard Shipping usually starts with an alphabet such as LP, LX, or LM, followed by a series of numbers.
- ePacket: ePacket is an affordable and fast shipping method primarily used for packages sent from China to the United States and a few other select countries. It is a collaboration between China Post and the destination country's postal service. ePacket tracking numbers typically consist of alphanumeric characters, such as LK123456789CN.
- DHL: DHL is a well-known international courier service, widely chosen for expedited shipping. It offers reliable and fast delivery to many countries around the world. DHL tracking numbers usually begin with a combination of letters, followed by numeric digits.
- FedEx: FedEx is another renowned courier company that provides express shipping services globally. AliExpress sometimes uses FedEx for expedited and reliable delivery. FedEx tracking numbers typically start with a combination of letters, followed by a series of numbers.
- UPS: UPS is a highly recognized shipping carrier known for its global reach and efficient delivery services. AliExpress occasionally collaborates with UPS for shipping certain packages. UPS tracking numbers usually contain a combination of letters and numbers.
It's important to note that the availability of specific shipping carriers and their tracking number formats may vary depending on the seller, shipping method, and destination country. Buyers can track their shipments by entering the tracking number provided by the seller on the AliExpress website or through the mobile application to get real-time updates on their package's whereabouts.
More information about AliExpress
AliExpress is an e-commerce company that was launched in 2010 as part of the Alibaba Group. It was created with the aim of connecting Chinese businesses and sellers to customers all over the world. The platform was designed to cater to the needs of international buyers who were interested in purchasing products directly from Chinese manufacturers and suppliers.
AliExpress quickly gained popularity due to its vast product selection, competitive prices, and buyer protection measures. The platform offered a wide range of products, including electronics, fashion, home appliances, accessories, and much more. It provided a convenient and accessible way for buyers from around the globe to access a diverse range of products, largely manufactured in China.
As the platform expanded, AliExpress implemented various features to enhance the user experience. This included the introduction of localized language options and secure payment methods, to cater to customers from different countries. Additionally, AliExpress implemented a buyer protection system, which ensured that customers were satisfied with their purchases and allowed for easy returns and refunds.
AliExpress operates as a standalone unit within the Alibaba Group. It functions as a business-to-consumer (B2C) platform, connecting Chinese sellers with buyers worldwide. The company focuses on providing a seamless online shopping experience, with a strong emphasis on consumer satisfaction and protection.
AliExpress operates in a wide range of countries, allowing customers from across the globe to make purchases. Initially targeting customers primarily in Russia, Brazil, and other emerging markets, AliExpress gradually expanded its reach to become a global platform. It is now available in more than 220 countries and regions, including the United States, United Kingdom, Australia, Canada, Germany, France, Spain, and many more.
By operating in numerous countries, AliExpress has facilitated international trade and helped connect businesses and consumers on a global scale. The company has played a significant role in promoting cross-border e-commerce and has become a leading platform for customers seeking affordable products from China.