Alibaba tracking
How to track my Alibaba package?
Ordertracker provides a simple solution to track your Alibaba packages. To begin, you'll need a Alibaba tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Alibaba package in real time.
Where can I find my Alibaba tracking number?
Finding your Alibaba tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Alibaba package moving in the package tracking history?
Dealing with a Alibaba package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Alibaba or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Alibaba customer service or the sender can help resolve shipping delays.
When I track my Alibaba package, why does it show as "returned"?
If you're tracking your Alibaba package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Alibaba package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Alibaba to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Alibaba may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Alibaba might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Alibaba package is "returned" in tracking, contact the sender or Alibaba customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Alibaba policies and circumstances.
Why does the Alibaba parcel tracking timeline indicate that my order cannot be found?
When your Alibaba parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Alibaba system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Alibaba yet. Tracking should appear shortly.
About Alibaba
Alibaba is a leading global online B2B marketplace that connects businesses from around the world. Founded in 1999 by Jack Ma, Alibaba has revolutionized the way international trade is conducted. It offers a wide range of services, including e-commerce platforms, online payment systems, cloud computing, and more. With its headquarters in China, Alibaba has expanded its reach globally, enabling businesses to connect, trade, and grow. The platform provides a vast selection of products and services, catering to various industries such as manufacturing, wholesale, retail, and more. Alibaba's innovative solutions and extensive network have made it a trusted platform for businesses seeking global trade opportunities.
How to contact Alibaba?
If you are experiencing issues with the delivery process managed by Alibaba, please do not hesitate to contact their customer support.
How long does it take for Alibaba to deliver a shipment?
Alibaba offers a range of delivery options to cater to the diverse needs of its global customer base. The time it takes for a shipment to be delivered can vary depending on several factors, including the shipping method chosen, the destination country, and the product itself.
Alibaba primarily collaborates with reliable logistics providers and shipping companies to ensure the timely delivery of goods. They have established partnerships with various shipping companies, including DHL, FedEx, UPS, and EMS, among others. These partnerships enable Alibaba to offer both standard and expedited shipping options.
Standard shipping typically takes between 15 and 45 days for delivery, depending on the destination country. It is a cost-effective option suitable for customers who are not in a rush to receive their orders. This method is often used for bulk or low-value products.
For customers who require faster delivery, Alibaba offers expedited shipping services. These services, such as express shipping, can reduce the delivery time to 3-7 business days. The availability and cost of expedited shipping may vary depending on the product, the destination country, and the chosen shipping carrier.
When it comes to shipping costs on Alibaba, they can vary based on several factors. The cost of shipping is determined by the package's weight, dimensions, destination country, shipping method, and any additional services selected. Alibaba provides a shipping calculator on its platform. By entering the relevant information, customers can obtain an estimate of the shipping cost before finalizing their order.
It is important to note that additional charges may apply depending on the destination country's customs regulations. In some cases, customers may have to bear customs duties, taxes, or other charges levied upon the arrival of the shipment.
Alibaba's commitment to reliable logistics partners and offering a range of shipping options reflects its dedication to customer satisfaction and ensuring efficient delivery of products across the globe.
What shipping carriers does Alibaba work with?
Alibaba works with a variety of shipping carriers to ensure efficient and reliable delivery of products. Some of the popular shipping carriers used by Alibaba include:
- DHL: DHL is a leading international courier and logistics company that offers fast and secure delivery services to over 220 countries. They provide a wide range of shipping solutions, including express delivery, freight transportation, and supply chain management. DHL tracking numbers typically start with a combination of letters such as "GM" or "RX" followed by numerical digits.
- FedEx: FedEx is a renowned global shipping company known for its fast and reliable services. They offer a comprehensive range of shipping options, including express delivery, ground transportation, and freight services. FedEx tracking numbers usually consist of a series of 12 digits.
- UPS: UPS, or United Parcel Service, is one of the largest and most trusted shipping carriers globally. They provide domestic and international shipping services, including air freight, ground transportation, and logistics solutions. UPS tracking numbers typically start with a combination of letters followed by a series of numerical digits.
- TNT: TNT is an international courier delivery services company that offers express shipping and logistics solutions. They provide door-to-door delivery services for both domestic and international shipments. TNT tracking numbers usually start with a combination of letters followed by numerical digits.
- EMS: EMS, or Express Mail Service, is a subsidiary of the Universal Postal Union and offers international postal and courier services. It provides fast and reliable delivery for documents and packages worldwide. EMS tracking numbers typically start with "E" followed by a series of numerical digits.
- China Post: China Post is the official postal service of China and offers a wide range of postal and delivery services. It provides various shipping options, including ePacket, Registered Air Mail, and EMS. China Post tracking numbers generally start with "CP" or "RC" followed by a series of numerical digits.
It's important to note that each shipping carrier has its unique tracking number format. While the formats mentioned here are common, specific tracking number formats may vary based on the carrier and the type of service used. Customers can track their Alibaba shipments using the assigned tracking number on the respective carrier's website or through Alibaba's tracking system.
More information about Alibaba
Alibaba Group Holding Limited, commonly known as Alibaba, is a multinational conglomerate specializing in e-commerce, retail, internet, and technology. It was founded in 1999 by Jack Ma and a group of 17 other individuals in Hangzhou, China. Alibaba started as a business-to-business (B2B) online marketplace, connecting Chinese manufacturers with overseas buyers.
In its early years, Alibaba faced many challenges, including the dot-com bubble burst in 2000 and intense competition. However, it managed to survive and thrive by continuously adapting to the changing business landscape. The company expanded its services to include a consumer-to-consumer (C2C) platform, Taobao, this move enabled individuals to buy and sell products directly to one another.
Alibaba's breakthrough came in 2004 when it launched Alibaba.com, a platform for global trade. This online marketplace enabled small and medium-sized enterprises (SMEs) to conduct international business more efficiently. Alibaba.com quickly gained popularity and became one of the leading B2B platforms globally.
In 2005, Alibaba Group received a significant investment from Yahoo!, which helped the company expand further. It went on to establish various subsidiaries, each specializing in a different aspect of e-commerce. These subsidiaries include Taobao, Tmall, AliExpress, Alipay, and more.
Alibaba's growth continued in 2009 with the introduction of the business-to-consumer (B2C) platform, Tmall.com. Tmall provides a platform for brands and retailers to sell directly to consumers in China. It has become one of the largest B2C platforms and supports both Chinese and international businesses.
Alibaba expanded its global presence with the launch of AliExpress. AliExpress serves as an e-commerce platform connecting Chinese sellers with buyers worldwide. It offers a wide range of products at competitive prices, attracting customers from various countries.
Alibaba's success is also attributed to its digital payment platform, Alipay. Launched in 2004, Alipay allows secure online transactions for Alibaba's marketplaces. It has evolved into one of the world's largest mobile payment platforms and offers various financial services, such as wealth management and insurance.
Alibaba has diverse operating units, each catering to specific markets and customer segments. The major operating units of Alibaba are:
- Taobao: Taobao is an online shopping platform primarily targeting consumers within China. It enables individuals and small businesses to sell goods directly to customers. Taobao offers a wide variety of products, including electronics, apparel, home goods, and more.
- Tmall: Tmall is a B2C platform within Alibaba's ecosystem, focusing on branded goods and higher-end products. It partners with renowned brands and authorized distributors to provide consumers with genuine products. Tmall operates mainly in China and serves as a trusted platform for consumers seeking quality products.
- AliExpress: AliExpress is Alibaba's international online marketplace, connecting Chinese sellers with buyers worldwide. It offers a broad range of products at competitive prices, attracting customers from different countries. AliExpress has become a go-to platform for consumers seeking affordable and diverse options.
- Alibaba.com: Alibaba.com is a global B2B marketplace that connects exporters and importers worldwide. It serves as a platform for businesses to trade in a wide range of products and services. With a focus on facilitating international trade, Alibaba.com enables SMEs to expand their reach on a global scale.
- Alipay: Alipay is Alibaba's digital payment platform, which provides secure and convenient payment services. Initially designed for Alibaba's marketplaces, Alipay has grown into a comprehensive mobile payment platform. It operates not only within China but is also expanding its services to international markets.
Alibaba's operating countries span across the globe, with a significant presence in China. It has successfully established itself as a dominant player in the Chinese e-commerce market. Additionally, Alibaba has expanded its operations to regions such as Southeast Asia, Europe, the Americas, and the Middle East through various strategic investments and partnerships. Alibaba's global reach continues to grow as it aims to connect businesses and consumers worldwide.