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Air China Cargo tracking

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How to track my Air China Cargo package?

Ordertracker provides a simple solution to track your Air China Cargo packages. To begin, you'll need a Air China Cargo tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Air China Cargo package in real time.

Where can I find my Air China Cargo tracking number?

Finding your Air China Cargo tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Air China Cargo package moving in the package tracking history?

Dealing with a Air China Cargo package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Air China Cargo or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Air China Cargo customer service or the sender can help resolve shipping delays.

When I track my Air China Cargo package, why does it show as "returned"?

If you're tracking your Air China Cargo package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Air China Cargo package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Air China Cargo to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Air China Cargo may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Air China Cargo might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Air China Cargo package is "returned" in tracking, contact the sender or Air China Cargo customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Air China Cargo policies and circumstances.

Why does the Air China Cargo parcel tracking timeline indicate that my order cannot be found?

When your Air China Cargo parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Air China Cargo system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Air China Cargo yet. Tracking should appear shortly.

Air China Cargo
Company information

About Air China Cargo

Air China Cargo is a subsidiary of Air China, the flag carrier airline of the People's Republic of China. It specializes in air freight transportation services, offering both domestic and international cargo solutions. With a fleet of dedicated cargo aircraft, Air China Cargo operates a global network, connecting major cities and trade hubs worldwide. The company is known for its reliable and efficient cargo services, catering to various industries such as e-commerce, pharmaceuticals, perishables, and more.


Founded 2003
Country China
Avg. delivery 7-90d

How to contact Air China Cargo?

If you are experiencing issues with the delivery process managed by Air China Cargo, please do not hesitate to contact their customer support.

Headquarters Air China Cargo, Beijing, China [email protected] Phone: n/a

How long does it take for Air China Cargo to deliver a shipment?

Air China Cargo offers a range of delivery options to cater to the diverse needs of its customers. The shipment delivery time can vary depending on factors such as the origin and destination of the shipment, the type of service chosen, and any additional requirements or customs procedures involved. It is important to note that Air China Cargo strives to deliver shipments in a timely manner, adhering to its commitment to customer satisfaction.

The delivery options provided by Air China Cargo include standard air freight service and express air freight service. The standard air freight service is ideal for customers seeking cost-effective shipping solutions with a slightly longer transit time. It offers reliable and efficient transportation of shipments to various domestic and international destinations. The transit time for standard air freight delivery may range from a few days to several weeks, depending on the distance and the specific requirements of the shipment.

For customers who prioritize speed and urgency, Air China Cargo also provides express air freight service. This option ensures expedited transportation and swift delivery of shipments within a shorter time frame compared to standard air freight. Express air freight service is particularly suitable for time-sensitive goods or situations where prompt delivery is crucial. The transit time for express air freight delivery is typically shorter, ranging from a few hours to a few days, depending on the destination.

Regarding the cost of Air China Cargo's services, it can vary based on several factors such as the weight and dimensions of the shipment, the origin and destination locations, the chosen delivery option, and any additional services or requirements. Air freight rates are typically calculated based on the chargeable weight of the shipment, which is calculated by considering either the actual weight or the volumetric weight – whichever is higher. Additional charges may apply for services such as custom clearance, insurance, or any special handling requirements.

It is important to note that specific pricing information can only be obtained from Air China Cargo directly or through authorized agents and brokers. Rates are subject to change based on market conditions, fuel prices, and other factors. As a result, it is recommended to contact Air China Cargo or their representatives for accurate and up-to-date pricing information based on the specific shipment requirements.

What does a Air China Cargo tracking number looks like?

Air China Cargo assigns a unique tracking number to each shipment, which allows customers to easily track the progress of their packages. The tracking number format for Air China Cargo typically consists of 11 characters. The number starts with the airline code "CA," followed by a series of numbers and letters. For instance, a typical tracking number might look like "CA123456789." It should be noted that the specific format of the tracking number can vary, so it is always recommended to refer to the official Air China Cargo website or contact their customer service for accurate tracking information.

More information about Air China Cargo

Air China Cargo is the dedicated cargo subsidiary of Air China, the flag carrier of the People's Republic of China. With a rich history and strong presence in the global cargo industry, Air China Cargo has become one of the leading cargo carriers in Asia.

Air China Cargo was established in 2003 to meet the growing demand for cargo transportation both domestically and internationally. The company originated from the integration of various cargo resources within Air China, including China National Aviation Corporation, China Southwest Airlines, and China Northeast Airlines. Since its establishment, Air China Cargo has been consistently expanding its fleet and network to serve a wide range of destinations across the globe.

Air China Cargo operates with a fleet of modern and efficient cargo aircraft, comprising mainly of Boeing 747 and 777 freighter aircraft. The company has strategically positioned its operating units in key regions to facilitate efficient cargo transportation and better serve its customers. These operating units are responsible for managing and overseeing cargo operations in their respective regions, ensuring smooth workflows and timely deliveries.

Air China Cargo operates to a vast number of countries and destinations worldwide, connecting major business centers across Asia, Europe, North America, and other parts of the world. The company has established a strong presence in key markets such as China, the United States, Germany, South Korea, Japan, Australia, and many others. Through its extensive network and partnerships with other airlines, Air China Cargo provides comprehensive cargo services to customers globally.

In addition to its expansive network, Air China Cargo also collaborates with ground handling agents and freight forwarders to offer seamless end-to-end logistics solutions. This enables customers to leverage Air China Cargo's expertise and capabilities for various types of cargo, including perishables, live animals, pharmaceuticals, e-commerce, and high-value goods.

With its wide coverage and commitment to excellence, Air China Cargo continues to be an essential player in the global air cargo industry, contributing to the growth of international trade and logistics.