Track your package

Air Canada Cargo tracking

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How to track my Air Canada Cargo package?

Ordertracker provides a simple solution to track your Air Canada Cargo packages. To begin, you'll need a Air Canada Cargo tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Air Canada Cargo package in real time.

Where can I find my Air Canada Cargo tracking number?

Finding your Air Canada Cargo tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Air Canada Cargo package moving in the package tracking history?

Dealing with a Air Canada Cargo package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Air Canada Cargo or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Air Canada Cargo customer service or the sender can help resolve shipping delays.

When I track my Air Canada Cargo package, why does it show as "returned"?

If you're tracking your Air Canada Cargo package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Air Canada Cargo package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Air Canada Cargo to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Air Canada Cargo may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Air Canada Cargo might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Air Canada Cargo package is "returned" in tracking, contact the sender or Air Canada Cargo customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Air Canada Cargo policies and circumstances.

Why does the Air Canada Cargo parcel tracking timeline indicate that my order cannot be found?

When your Air Canada Cargo parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Air Canada Cargo system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Air Canada Cargo yet. Tracking should appear shortly.

Air Canada Cargo
Company information

About Air Canada Cargo

Air Canada Cargo is the cargo division of Air Canada, the flag carrier and largest airline of Canada. It provides air freight services for a wide range of cargo, including general goods, perishables, live animals, and more. With a global network of destinations, Air Canada Cargo offers reliable and efficient transportation solutions to businesses and individuals worldwide. The company is committed to delivering exceptional customer service and ensuring the safe and timely delivery of cargo.


Founded 1962
Country Canada
Avg. delivery 1-20d

How to contact Air Canada Cargo?

If you are experiencing issues with the delivery process managed by Air Canada Cargo, please do not hesitate to contact their customer support.

Headquarters Air Canada Cargo, Saint-Laurent, Canada [email protected] Phone: n/a