Track your package

5Post tracking

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How to track my 5Post package?

Ordertracker provides a simple solution to track your 5Post packages. To begin, you'll need a 5Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your 5Post package in real time.

Where can I find my 5Post tracking number?

Finding your 5Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my 5Post package moving in the package tracking history?

Dealing with a 5Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact 5Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, 5Post customer service or the sender can help resolve shipping delays.

When I track my 5Post package, why does it show as "returned"?

If you're tracking your 5Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a 5Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead 5Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, 5Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, 5Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your 5Post package is "returned" in tracking, contact the sender or 5Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on 5Post policies and circumstances.

Why does the 5Post parcel tracking timeline indicate that my order cannot be found?

When your 5Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in 5Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by 5Post yet. Tracking should appear shortly.

5Post
Company information

About 5Post

5Post is a shipping carrier based in Russia that provides domestic and international mail and package delivery services. With a focus on efficiency and reliability, 5Post offers a wide range of shipping solutions to meet the needs of individuals and businesses. Whether it's express delivery or standard shipping, 5Post ensures timely and secure delivery of shipments. With a strong network and advanced logistics capabilities, 5Post is committed to providing excellent customer service and meeting the shipping needs of its clients.


Founded 2010
Country Russia
Avg. delivery 3-24d

How to contact 5Post?

If you are experiencing issues with the delivery process managed by 5Post, please do not hesitate to contact their customer support.

Headquarters 5Post, Moscow, Russia [email protected] Phone: n/a